# DCFCU Mobile — user reviews

> 111 indexed App Store user reviews of DCFCU Mobile by Dade County Federal Credit Union, rated 4.90/5 from 14,110 ratings.

- Source: https://appshunter.io/ios/app/dcfcu-mobile/id564056787/reviews
- App overview in markdown: https://appshunter.io/ios/app/dcfcu-mobile/id564056787.md
- Rating breakdown: 5★ 13,009 · 4★ 837 · 3★ 155 · 2★ 27 · 1★ 82

## What do users think of DCFCU Mobile?

Overall sentiment: positive

**Pros**

- 👍 Professional and respectful service
- 🚀 Convenient and efficient app
- 💡 Great banking features and functionality
- 🔒 Secure and safe app
- 👍 Excellent customer service

**Cons**

- 🕰️ Long wait times when calling
- 🐛 App crashes and bugs
- 🔍 Missing key features like Zelle
- 🔄 Slow and unresponsive app

**Commonly reported bugs**

- App freezes and becomes unresponsive
- Mobile check deposit not working
- Login issues and account access problems
- Inconsistent app behavior across devices

**Most requested features**

- Add Zelle integration
- Improve app performance and stability
- Enhance user interface and navigation
- Provide more account management options
- Implement push notifications for transactions

## Newest reviews (19 of 111)

### 4/5 — just started

*2026-06-02, version 4021.0.2*

it seems good

### 5/5 — DCFU

*2026-05-26, version 4021.0.2*

Best bank ever Treat you like family

### 5/5 — DCFCU IS THE BEST

*2026-05-19, version 4021.0.2*

I love DCFCU because they have never steered me wrong and have always been there for me. They are the only banking institution that treat me like family and not take advantage of me! They are the best Period!

### 5/5 — South branch

*2026-05-11, version 4021.0.2*

All staff is great and helpful

### 5/5 — Grateful

*2026-04-24, version 4020.2.0*

Thank God for DCFCU 🏆

### 4/5 — notifications

*2026-04-19, version 4020.2.0*

not all notifications are coming through the Apple iPhone 13+
please review and update your app
also, if you can update your app so that you can use it as dark mode

### 5/5 — Good indeed,! Thank you,!

*2026-04-17, version 4020.2.0*

Awesome,! Thanks.

### 5/5 — Does it all

*2026-01-25, version 4019.1.0*

This is the best banking app. It does it all! No need to log into the website when you can do it all on the App.

### 5/5 — App

*2026-01-20, version 4019.0.3*

Jessica Hernández gives excellent service

### 5/5 — Decades with DCFCU

*2026-01-15, version 4019.0.3*

Love my account with DCFCU

### 5/5 — Best Credit Union

*2026-01-10, version 4019.0.3*

Been with DCFCU for over 25 years and happy with the services. Glad they finally have a location in Broward!

### 5/5 — 😍

*2026-01-09, version 4019.0.3*

The best bank in the town

### 5/5 — Best bank ever

*2026-01-09, version 4019.0.3*

From all the banks I’ve ever used you guys are the best and I will always use you guys and I will recommend everybody to this Bank

### 5/5 — Puntaje

*2026-01-08, version 4019.0.3*

Les falta dejar saber a uno el puntaje de crédito

### 5/5 — Excellent

*2025-12-31, version 4019.0.3*

I have maintained this account for many years, and now I've moved out of Dade County, and it's still very good, thank you.

### 5/5 — J SM

*2025-12-30, version 4019.0.3*

I’ve been with DCFCU since the year 2000. Wonderful credit union to be a part of. Always there for of my needs.

### 5/5 — DCFCU

*2025-12-27, version 4019.0.3*

Been with this bank since 1988! Personnel that work there are the Best I’ve ever found at any bank! They are resourceful and a pleasure to work with! God Bless all of you sr DCFCU!

### 5/5 — Conny

*2025-12-13, version 4018.1.1*

Jessica Hernández good service

### 5/5 — Julian

*2025-12-12, version 4018.1.1*

Jessica Hernandez is excellent

## Most critical reviews (10 lowest-rated)

### 1/5 — Can set up paynents from mt Chase

*2026-02-17, version 4020.0.0*

Can not set up payments from my Chase bank account

### 1/5 — Where is Zelle??

*2025-03-20, version 4016.1.2*

Ridiculous…

### 1/5 — App needs updating

*2024-06-26, version 4013.1.2*

The app and website are very slow and sometimes unresponsive

### 1/5 — Update

*2023-08-31, version 4009.1.1*

About time this credit union decided to date to the 21st century!!! The worse credit union I’ve had. This app is still terrible locked me out state my member number wrong, luckily not my main account since you can never get someone on phone ! Time to just let it go!!!

### 1/5 — What a waste

*2022-08-08, version 2.10.0.18*

The ones that speak good about this app either they work for the CU or they were told to write something + about it. Terrible app, slow, lacking functionality. In order to use it better, you need to install and uninstall the app in hopes it will work better. The one before was even better..

### 1/5 — DMFA623

*2022-08-05, version 2.10.0.18*

No good, can’t deposit check on line

### 1/5 — Latest update made it worse.

*2022-07-28, version 2.10.0.18*

The new update must not be compatible with iPhones. I like to think I’m pretty tech savvy but I had a difficult time navigating it. Even to complete a transfer it took some trial and error …which now has more steps than before? Ridiculous. You also can’t access credit card transaction history under the account summary which is very inconvenient.

### 1/5 — Update broke the app

*2022-07-25, version 2.10.0.18*

They updated the app for no reason and now I can’t assess my account. What garbage.

### 1/5 — Terrible Update

*2022-07-23, version 2.10.0.18*

I can’t even log in, like it’s already bad enough I gotta keep up with all the information to log in but when you add the user name and it doesn’t work, it makes you want to delete the app. Change the update immediately!

### 1/5 — Total frustration with new upgrade

*2022-07-19, version 2.10.0.18*

Dade county federal credit union must do better. It’s time to get serious with your banking system. Your IT technicians have drop the ball again.

## Most praised reviews (10 highest-rated)

### 5/5 — Zenaida, and Horacio. From Downtown Miami Office.

*2026-07-27, version 4022.0.0*

Manager Zenaida and Horacio, have gone above and beyond their call of duty to get me personal loan to be able to consolidate my credit cards. I thank them from the bottom of my heart for making this happen.

### 5/5 — 10 stars

*2026-07-26, version 4022.0.0*

10 stars

### 5/5 — Grateful for mobile service

*2026-07-24, version 4022.0.0*

Best mobile service ever.

### 5/5 — Súper

*2026-07-09, version 4021.1.3*

5 ⭐️⭐️⭐️⭐️⭐️

### 5/5 — Great bank

*2026-07-04, version 4021.1.3*

Hate the fees

### 5/5 — Very professional

*2026-06-24, version 4021.1.3*

The team was s very professional and helpful.

### 5/5 — I Love Dade County Federal Credit Union

*2026-06-16, version 4021.1.3*

It was a great process when I went to ask for a car loan to buy a truck.

### 5/5 — Accesible

*2026-06-05, version 4021.0.2*

Very fast and acute with my balance and info of my account

### 5/5 — J

*2026-05-29, version 4021.0.2*

It works great

### 5/5 — Satisfecho

*2026-05-28, version 4021.0.2*

Buena atención

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
