# DCI Long Term Support — EVV and Employee Time Tracking > Mobile time tracking and EVV for healthcare providers and agencies. (iPhone/iPad app by Direct Care Innovations LLC.) - Source: https://appshunter.io/ios/app/dci-long-term-support/id6768676712 (this page in markdown: same URL + `.md`) - Developer: [Direct Care Innovations LLC](https://appshunter.io/developer/1314806400) - Category: Business - Price: Free - Rating: 1.60/5 from 15 App Store ratings · 6 written reviews indexed - Age rating: 4+ - Requires: iOS 17.0 · 43 MB - Languages: American English, Arabic, Korean, Russian, Chinese (Simplified, China), Somali, European Spanish, Vietnamese - Released: 2026-05-27 - Data updated: 2026-09-02 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/dci-long-term-support/id6768676712/reviews.md ## What is DCI Long Term Support? DCI Long Term Support app provides a mobile time management and Electronic Visit Verification (EVV) solution for providers and agencies that are subscribed to our web based system. This user friendly app helps agencies: - Allow employee to enter time using true clock in/out functionality - Meet EVV requirements by providing visit verification using geo-location - Transportation management function **Please note that transportation function utilize background location services which can drain battery life** This application requires access to the following phone capabilities in order to function properly: - Location -> Needed for geo-location EVV - Notifications -> Needed to notify user when messages are received - Camera -> Needed for various picture and video functions - Microphone -> Needed for various talk functions About Direct Care Innovations Direct Care Innovations (DCI) is a healthcare technology company that creates business management platforms for providers and agencies in the Medicaid, Medicare, and Managed care markets. We believe our innovation can create a better future for Direct Care workers and the people they support. Our vision is to design systems that enable agencies to eliminate fraud and abuse while empowering providers to put more money into the hands of Direct Care Workers. ## Key features - Clock in/out functionality - Geolocation-based visit verification - Transportation management - Mobile time management - EVV compliance ## Recent user reviews (6 of 6) All indexed reviews: https://appshunter.io/ios/app/dci-long-term-support/id6768676712/reviews.md ### 1/5 — HORRIBLE *2026-08-26* This app is insufferable. Nothing ever works and it is never up to date. Slowest app ever. ### 1/5 — Poor app *2026-08-08* O App does not let you look back at history, have problem using pin number, no customer support ### 1/5 — Disables audio *2026-07-27* Not sure why music playing affects being able to log in and out as well as using the app as a whole. Kind of annoying. ### 1/5 — Even worse than the other app *2026-07-20* I’ve had the app for just a couple of weeks and I’ve had to delete and re-install the app so many times because it freezes on the login page ### 2/5 — Client Transportation Breaks App *2026-07-15* I can't log client transportation. Every time I try the app freezes and I can't log into the app if I close it. I have to completely uninstall and reinstall the app before I can log into my account again which is frustrating. The app also makes me logout and log back in sometimes between getting the signature for sign out and writing the notes at the end. In short, this feels more like an alpha test version of the app instead of a long term support version. ### 1/5 — Never works *2026-06-30* This app never works every time I open it. It just loads for an extended period of time. I have to open and close the app at least 15 times to get one successful login. ## Frequently asked questions about DCI Long Term Support ### What is DCI Long Term Support used for? DCI Long Term Support is a mobile application designed for time management and Electronic Visit Verification (EVV) for healthcare providers and agencies subscribed to their web-based system. ### Does DCI Long Term Support require a subscription? Yes, the app is a mobile solution for agencies that are already subscribed to the DCI Long Term Support web-based system. It is not a standalone service. ### How does DCI Long Term Support handle Electronic Visit Verification (EVV)? It meets EVV requirements by providing visit verification using geo-location services, ensuring that visits are accurately recorded and verified. ### What are the key features of DCI Long Term Support? Key features include employee clock in/out functionality, geo-location based EVV, and transportation management. It also supports picture and video functions via the camera and talk functions via the microphone. ### Does DCI Long Term Support use background location services? Yes, the transportation function within DCI Long Term Support utilizes background location services. Users should be aware that this can potentially drain battery life. ### What devices is DCI Long Term Support available on? DCI Long Term Support is available on iPhone and iPad devices. ### What is the age rating for DCI Long Term Support? DCI Long Term Support has an age rating of 4+, making it suitable for a wide range of users. ### How often is DCI Long Term Support updated? The latest version, 7.7.0, was released on July 1, 2026, indicating regular updates to the application. ## Version history (last 4 releases) ### 7.9.0 — 2026-09-01 Bug fixes and new features ### 7.7.1 — 2026-07-16 Bug fixes ### 7.7.0 — 2026-07-01 Bug fixes and new features ### 7.5.0 — 2026-05-27 No release notes. ## More apps by Direct Care Innovations LLC - [DCI Mobile EVV](https://appshunter.io/ios/app/dci-mobile-evv/id1314806401) - [OR PTC DCI](https://appshunter.io/ios/app/or-ptc-dci/id1549862083) - [RISE DCI EVV](https://appshunter.io/ios/app/rise-dci-evv/id1560120497) - [AveannaCare Mobile EVV](https://appshunter.io/ios/app/aveannacare-mobile-evv/id1602715887) All apps by Direct Care Innovations LLC: https://appshunter.io/developer/1314806400 ## Related topics [dci mobile evv](https://appshunter.io/ios/topics/dci-mobile-evv) · [dci evv](https://appshunter.io/ios/topics/dci-evv) · [dci](https://appshunter.io/ios/topics/dci) · [dci portal](https://appshunter.io/ios/topics/dci-portal) · [acumen dci](https://appshunter.io/ios/topics/acumen-dci) · [my lwb support](https://appshunter.io/ios/topics/my-lwb-support) · [long-term](https://appshunter.io/ios/topics/long-term) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*