# DConnect DAB — user reviews

> 22 indexed App Store user reviews of DConnect DAB by DAB Pumps SPA, rated 2.30/5 from 12 ratings.

- Source: https://appshunter.io/ios/app/dconnect-dab/id1353979229/reviews
- App overview in markdown: https://appshunter.io/ios/app/dconnect-dab/id1353979229.md
- Rating breakdown: 5★ 3 · 4★ 0 · 3★ 2 · 2★ 0 · 1★ 7

## Newest reviews (3 of 22)

### 1/5 — Useless

*2023-07-12, version 2.7.2*

Absolutely useless just like the other “DAB Live” app. Once you get your device connected on this app with direct connect, you cant do anything else, and then you can’t connect it via the cloud. The other app does not see a device that was direct connected with this one and it is impossible to ise because the wifi networks are not displayed. Another product sold at a premium price on the promise of smartphone connectivity which utterly fails to fulfill that promise.

### 1/5 — DConnect

*2021-01-02, version 2.1.1*

When i try log in the land o goshen in window freezes.
Also doesnt show my product where it says “choose my product”.
What good is this app?  If it doesnt work why offer it?

### 1/5 — Crash sulla sezione mie installazioni

*2020-08-01, version 2.0.1*

Ho installato l’app e mi sono collegato a una EasyDriver. 
Appena apro la pagina “mie installazioni” la app va in crash e si chiude.

## Most critical reviews (10 lowest-rated)

### 1/5 — Horrible

*2026-01-19, version 2.13.2*

Can’t get anything to work after multiple attempts (3 years in now). Would never recommend buying. No customer support outside of an email that no one responds to.

### 1/5 — Disappointing

*2025-12-22, version 2.13.2*

Sort of worked then just lost my installation. Luckily the pump is good but the software is not up to par.

### 1/5 — Issues

*2025-09-29, version 2.13.2*

I can’t get it to work

### 1/5 — Need change the APP

*2025-07-13, version 2.13.2*

تطبيق حدا سيئ متعب في الاعدادات ولازم تشبك بالبلوتوث
Very verry bad APP Difficulty in use Difficulty in setup You cannot see the control screen on the mobile

### 1/5 — Very poor app

*2025-01-26, version 2.12.0*

This is one of the most poorly written and confusing apps I’ve ever used.

### 1/5 — Kostenpflichtiges Abo

*2024-12-21, version 2.12.0*

Finger weg von Dab Pumpen. Viel Geld bezahlt, Pumpe nach ein Jahr schrott, kaput, undicht. Das reicht DAB immer noch nicht, die  App ist zwar kostenlos, aber Pflicht-Abo dafür ist kostenpflichtig.

### 1/5 — what a con

*2024-11-19, version 2.11.0*

Paid a premium for a pump that had a catastrophic failure within 3 months. A big selling point was a free DAB Live! app to monitor pump usage (which never worked/rendered properly).

I’ve only had the pump for 12 months and today discovered the updated “free” app is now a subscription and registered instance (pump) expired 299 days ago. 

Now to get the same information, including the failure notifications that sold me on getting the pump (presumably, but less historical data) I have to pay €20 per year.

### 1/5 — App crashes not usable

*2024-05-09, version 2.10.0*

The app has a new bug now that doesn’t allow you to control flow to the easy box mini . Fix it the unit is use able like this

### 1/5 — Outdated app and functions

*2024-01-07, version 2.7.3*

Paying for an already have function is a bad way of doing business.

### 1/5 — Pessima app pure a pagamento

*2023-10-09, version 2.7.2*

App sviluppata malissimo, non esistono storici dei consumi d’acqua, oltretutto dopo un periodo di prova mi è stato chiesto il costo di abbonamento di un anno, ho acquistato una pompa da 1400 euro, chiedere anche il costo dell’abbonamento per una app così scadente e vergognoso!

## Most praised reviews (9 highest-rated)

### 5/5 — DConnect DAB App

*2024-12-24, version 2.12.0*

Recently I purchased a new DAB Esymini V2, which is a great pump.  

The pump came with app access which
Enables you to remote access the data from the pump such as total of monthly water pumped or monthly power usage. Other than consumption it also shares other data with the user including how much water the pump is moving (litres/minute) and the pressure set values etc which may be helpful to some.  

The app also gives you access to put the pump into POWER SHOWER mode, which is used for Briefly increasing the pumps pressure in the event you need extra pressure for whatever reason.  There is also access to the SLEEP MODE which somehow makes the pump even quieter than it normally is.  I haven’t tried the sleep mode, mainly on the account that the pump is already so quiet that I struggle to hear it anyway…..not sure how much quieter something can get. I think the pump app has more functionality for people with multiple pumps but I only have one.

Finally, I contacted the friendly team at DAB Pumps in Australia to enquire about something and found them to be helpful, knowledgeable, efficient and kind. I appreciate their assistance.

### 5/5 — Worked on my phone and was able to update several pumps to the new UI

*2023-06-17, version 2.7.1*

Worked on my phone; however, they have constantly prompt you to use the DConnect portal online instead of the application. I’m not sure the application is even necessary, except for the Bluetooth connectivity to configure it initially. Hard to see how you can get the pump connected to the Internet or updated without the use of this app on a phone or tablet with Bluetooth. DAB mini has built-in Bluetooth and Wi-Fi so it’s possible you could directly connect to the pump with it’s integrated Wi-Fi hotspot to configure it (and update it? ¯\_(ツ)_/¯) and connect it to your buildings Wi-Fi. If you intend on using the cloud services provided you likely realize that this app is inferior in most ways, the web portal, as it turns out, the “ historical analysis” button inside the app opens up the DConnect portal webpage, it is much easier to view on the actual DConnect portal either on a smart phone or a computer. I’m not sure if direction section works with the online web portal likely does not, and never will. This is likely to Further incentivize, paying for a contract and cloud services through the company. Regardless, user error is usually the problem and getting the pump to connect to the app. Use a different device, or if the app fails to pull the installation configuration from the pump manually connect to the integrated hotspot, and then returned the app and try again. Hope this helps anyone who read this and bumps. They review back up from one star because of one user in the land of the Shire!

### 5/5 — Finalmente un sistema che funziona!

*2018-03-14, version 1.0*

Facile e intuitiva questa applicazione facilita il nostro lavoro. Controllo da remoto delle pompe con elettronica in tempo reale. Consigliata!

### 4/5 — Problem wurde gelöst, aber es dauerte

*2024-11-25, version 2.12.0*

Mit der App war alles prima, bis man auf „Firmware update“ klickt - dann begann ein update, das letztlich scheitert und die Pumpe stand still. DAB brauchte eine Woche, um zu reagieren, eine weitere Woche, um ein Ersatz-Bedienteil zu schicken und UPS eine weitere Woche, um es aus Italien nach Deutschland zu befördern. 3 Wochen ohne Wasser kann problematisch sein. 
Kleiner Tip: Vor Ort kann man per BT-Direkt-Verbindung nur ein update aufspielen, das könnte helfen. Einfach die Anleitung in der App befolgen. 
Daher jetzt 4*

### 3/5 — Great when it works

*2025-06-28, version 2.13.2*

Forgets configuration or cannot login most of the time.
Hope the esybox pump is better than the software...

### 3/5 — Proposte di miglioramento

*2023-07-28, version 2.7.2*

L’installazione del d.connectbox 2 è semplice e intuitiva, tuttavia la app crasha allo step in cui viene richiesto di aggiornare il firmware. Inoltre il passaggio guidato suggerisce di collegarsi al Wi-Fi del connectbox qualora non venga rilevato
Il Bluetooth, ma il Wi-Fi del connectbox non è rilevato dal iPhone tra le reti disponibili.
Con un paio d’ore di pazienza e un po’ di scaltrezza sono riuscito ad evitare gli aggiornamenti e a configurare il tutto.
Conviene proporre gli aggiornamenti firmware al termine della procedura guidata, dopo che il sistema ha sincronizzato tutti i dati.

### 3/5 — 系统设置语言类建议增加中文选择

*2023-07-27, version 2.7.2*

建议增加中文语言

### 3/5 — Tutto bello fino al 15 02 2023

*2023-02-16, version 2.6.0*

Registrato e configurato l’impianto e tutto ok ma dalla data in descrizione non sono più stato in grado di entrare nell’app…. Cos’è successo?

### 2/5 — التطبيق حلو لكن يحتاج إلى تطوير

*2024-05-04, version 2.10.0*

الخصائص تحتاج إلى انك تعرف معانيها و كذلك التطبيق شكله غير مريح و يحتاج إلى تطوير
يعني يقدرون يخلونه اسهل و اصغر 

و كذلك صدمني التطبيق انه باشتراك عشان تقدر تتحكم بالمضخة عن طريق الانترنت

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-04.*
