# DDC ID — DDC Digital Identity

> Digital identity verification for UK DBS and right to work checks. (iPhone/iPad app by Due Diligence Checking Limited.)

- Source: https://appshunter.io/ios/app/ddc-id/id6446113829 (this page in markdown: same URL + `.md`)
- Developer: [Due Diligence Checking Limited](https://appshunter.io/developer/1676053178)
- Category: Business
- Price: Free
- Age rating: 4+
- Requires: iOS 16 · 15 MB
- Languages: English
- Released: 2023-08-11
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ddc-id/id6446113829/reviews.md

## What is DDC ID?

DDC ID; the face of identity verification and compliance for DBS & right to work checks.


The secure and reliable digital identity app enables you to verify your identity anytime, anywhere. It is only available to clients and applicants submitting DBS and/or right to work applications in the UK, through Due Diligence Checking Limited. 


How does it work?


To begin your journey you will need to enter form details on to the DDC portal, and then obtain a QR code. The organisation that requested the check will have triggered this process by sending you a log-in email, to an online form. This must be completed first. You will then have to confirm you have available documents to complete verification digitally. An on-screen QR code will then be displayed so you can either download DDC ID or login to start your verification session. This is where the DDC ID app allows you to confirm your identity within minutes. 


Step 1: When prompted by the app, use the camera on your smartphone to visually scan the document to collect data and check the primary security features. If the document has a data chip this will also be scanned for additional information available and cryptographic security features. 


Step 2: When instructed, the app will guide you to take a selfie and complete a liveness test. Simply follow the on-screen guidance so the app can capture the information, and we can compare the photo against the identity document.


Step 3: Return to the online system when prompted to complete and submit your application.


The checks take a matter of minutes.


Keeping your details safe


At Due Diligence Checking Limited we are committed to making sure your data is dealt with appropriately from start to finish in line with data protection legislation and the GDPR. We are externally accredited to ISO 27001, this means that we are constantly testing and reviewing our security systems and ensure data security is one of the primary considerations in all services provided. 


Once the above steps have been completed DDC ID will auto-delete all the data captured from the scanned documents and liveness test. We do not store or process any of your data on the app, as it is all encrypted and sent to our secure systems for further processing. This makes DDC ID secure, safe and easy to use.

## Key features

- Digital identity verification
- DBS checks
- Right to work checks
- Document scanning
- Liveness test
- Secure data handling

## Recent user reviews (10 of 55)

All indexed reviews: https://appshunter.io/ios/app/ddc-id/id6446113829/reviews.md

### 1/5 — Awful

*2026-08-16, version 2.5*

No matter how I upload my ID the same error message appears indicating difficulty reaching servers. Clearly the sign of an amateur company.

### 1/5 — Awful

*2026-08-12, version 2.5*

Time wasting

### 1/5 — Hopeless

*2026-08-12, version 2.5*

Impossible to use and no instructions

### 1/5 — Useless

*2026-07-24, version 2.5*

Well that was an hour I won’t get back. Everything said it was Ok but then the end result was a fail. The retry failed so now it’s a manual submission at extra cost because the App is useless.  I feel cheated to have to pay more because the App is rubbish.

### 1/5 — Beware

*2026-06-30, version 2.4*

Be careful with this company. After spending nearly an hour completing the online forms and using this app to scan my ID, the verification process failed.
I contacted customer support and requested a refund, but they refused to refund the full mount, keeping a £20 administration charge. I don’t understand what this charge covered, as my DBS application could not be completed and I did made all the effort. 
As a result, I have no DBS check and I’m £20 out of pocket. Very disappointing.

### 1/5 — Shocking. Not fit for purpose

*2026-06-05, version 2.4*

Does not work in the slightest

### 1/5 — DDC ID

*2026-05-25, version 2.4*

Appalling app. It’s 2026 and it’s terrible. Functionally poor. Quality poor. Everything about it is awful

### 1/5 — Horrendous

*2026-03-10, version 2.2*

All I want to do is try and get an enhanced DBS check & this is honestly causing me so much stress. Twice now it’s failed & it’s so infuriating. I don’t know why they can’t just take your info via email. Really regret going with this company, they also charge you a fee for their service. Just appalling

### 1/5 — Doesn’t Work

*2026-02-06, version 2.2*

Terrible app, doesn’t work!

### 1/5 — Avoid at all costs

*2025-12-30, version 2.2*

This is one of the worst apps I have EVER come across. Why Step by Step decided to use them, I do not know. It will only let you scan the QR code once (which is found online once you’ve registered - this is not made clear to you) and doesn’t accept your face scan once you’ve scanned your passport, meaning you have to send your documents off via special post. An absolute waste of time.

## Frequently asked questions about DDC ID

### What is DDC ID used for?

DDC ID is used for identity verification and compliance checks, specifically for DBS and right to work applications within the UK. It allows users to securely confirm their identity digitally through their smartphone.

### How does the identity verification process work?

After completing initial form details on the DDC portal and obtaining a QR code, you will use the app to scan your identity document using your smartphone's camera. The app then guides you through a selfie and liveness test to compare against your document.

### Is DDC ID free to use?

Based on the provided information, the DDC ID app is free to use. There are no mentions of in-app purchases or subscription fees associated with its core functionality of identity verification.

### What documents can I use for verification?

The app allows you to scan your identity document using your smartphone's camera. It also supports scanning data chips within documents for additional information and security features.

### How is my data protected?

The app is designed with security in mind, adhering to data protection legislation and GDPR. Data captured is encrypted and sent to secure systems for processing. All data is auto-deleted from the app once verification is complete, and the company is ISO 27001 accredited.

## Version history (last 5 releases)

### 2.5 — 2026-07-04

Updated facial scanning and comparison tools

### 2.4 — 2026-05-12

General updates to templates
General updates to face scanning tools
User journey improvements

### 2.3 — 2026-03-11

Updates to facial matching tools and identity document templates

### 2.2 — 2025-08-24

Functionality improvements and general security updates.

### 2.1 — 2025-08-22

Functionality improvements and general security updates.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*