# Dealer Car Search — user reviews

> 72 indexed App Store user reviews of Dealer Car Search by Dealer Car Search, rated 3.50/5 from 71 ratings.

- Source: https://appshunter.io/ios/app/dealer-car-search/id391523003/reviews
- App overview in markdown: https://appshunter.io/ios/app/dealer-car-search/id391523003.md
- Rating breakdown: 5★ 40 · 4★ 2 · 3★ 1 · 2★ 8 · 1★ 20

## Newest reviews (10 of 72)

### 3/5 — Not Apple friendly

*2026-07-28*

This app is not IPhone friendly. I have to delete the app almost daily and reload to use it. The pictures work great if you take them thru the app however if you take pictures and upload the app does not give access to all the pictures you took. One must leave the app and try again. This usually takes several attempts. It is inconvenient at best. After 20 years of partnering with Dealercarsearch it is quite disappointing.

### 2/5 — Slower than dial up

*2025-06-17, version 4.0.9*

The app glitches constantly. Horrible plain and simple

### 2/5 — Too buggy

*2025-02-21*

Every time I login, I need 2FA. It’s a little ridiculous. Every 5th time I try to use the app, it will not open and I have to delete and re-download it. Now suddenly the in-app camera display is not aligned with the image I capture, so now I have to aim above my target and account for how much of the bottom is actually getting cut off.

### 2/5 — Dealer web site mgmt tool

*2025-01-31, version 4.0.7*

Crashes, fail to start, been using for 15 years no notable improvements

### 2/5 — Ugh

*2022-08-31, version 4.0.0*

The photo upload tool is the worst and gets worse each time.

### 1/5 — App Problem Again

*2020-07-15, version 3.38*

I understand you sometimes have glitches when a new app comes out but every update the app is crap for a few weeks or longer.  Test it out before y’all make it go live.  I wasn’t a hundred percent happy with the previous version because it didn’t decide the vin correctly or scan the vin correctly.  I have to is Manheim App to scan the vin number copy and paste the vin to a dealer car search webpage so it will decode the vin correctly.  Then finally I can us the app to take pictures and adjust the options.  Well as of 7/13/20 you can no longer add pictures with the app. Jeez I really like Dealer Car Search but y’all need to get with the program when you introduce app updates... Test them out before.

### 5/5 — Great user friendly app.

*2020-06-24, version 3.37*

Brendan was awesome at getting my profile setup for our dealership. Very user friendly app with great tools to maximize profits.

### 5/5 — Wrights auto

*2020-06-22, version 3.37*

Brendan was great

### 5/5 — Excellent customer service

*2020-06-22*

Brendan in customer service was phenomenal. Customer service makes the difference in these companies today and this company is the best with it. No doubts about it.

### 5/5 — Mathes auto sales

*2020-06-16, version 3.37*

DCS is great

## Most critical reviews (10 lowest-rated)

### 1/5 — It does not working well

*2026-06-06*

If I have 5 car to take pictures I’m screwed, because the app doesn’t work, I have to delete the app from my phone and install again to keep working!! I’m trying to upload the pics and the next minute I don’t have access or I don’t find the pictures. Unbelievable!!!

### 1/5 — Awful

*2026-04-02*

I use this app for work and it’s terrible. Half of the pictures load half of them don’t. Half the time the app doesn’t open I have to delete it and re download literally every day. This is how we post the pictures to our vehicles and it’s an absolute nightmare when you got 60 plus vehicles daily. I like the idea of the app but it would have to actually work for it to be at full potential.

### 1/5 — Terrible

*2025-12-11*

The worst app I’ve ever used. Had it for years, tons of problems that never get resolved. Poor customer support, but they’re sales team is always calling… They bought all of their reviews on google, over 3,000, 5 star reviews. They don’t even have 3,000 customers! Truly terrible, don’t use their services.

### 1/5 — Terrible

*2025-12-09*

The worst app I’ve ever used. Had it for years, tons  of problems that never get resolved. Poor customer support, but they’re sales team is always calling… They bought all of their reviews on google, over 3,000, 5 star reviews. They don’t even have 3,000 customers! Truly terrible, don’t use their services.

### 1/5 — When will they wake up?

*2025-03-28*

They keep blaming iPhone photo format for picture uploading issues. When you say a phone, used by 155 million Americans, is the problem it shows me they are not willing to innovate or adapt. Don’t use them, don’t sign up. There are much better options available. The company’s time is limited from my point of view using them for 7 yrs, each year it got worse.

### 1/5 — Too many bugs

*2022-03-23*

App is very inconsistent, I will try to upload pictures from my camera roll and it won’t even let me press the “Done” button. Sometimes it lets me but I wish they could fix that. It needs to get fixed asap and hopefully with an update.

### 1/5 — App is awful

*2021-12-04, version 3.41*

I would go with a different company

### 1/5 — Horrible for uploading

*2021-05-18, version 3.41*

Tried to use the app to upload inventory and it’s super buggy. Asks to select pics and then freezes or partially uploads. Instead of making it easier it’s just 100 percent frustrating.

### 1/5 — Bad app

*2021-03-05*

App constantly crashes on multiple iPhones with current iOS installed. Will only notify on first text a customer sends, will not on subsequent texts. So if a customer responds to a text, I won’t be able to know without constantly checking the app. I run a single point independent so there’s a lot on my plate as it is. Have brought this issue to tech support a dozen times, always say they’ll look into it, but it’s been over a year and a half and no updates.

### 1/5 — Piece of crap

*2020-10-17, version 3.39*

Crashes all the time

## Most praised reviews (10 highest-rated)

### 5/5 — West Atlantic Auto Group

*2021-07-06, version 3.41*

Ezra in customer service was excellent!!!!

### 5/5 — Best website

*2021-07-06, version 3.41*

Best website

### 5/5 — Ormond Fine Import Autos

*2020-12-03*

Brendan with Dealer Car Search was very helpful, and able to answer my questions quickly and efficiently!

### 5/5 — Excellent service

*2020-11-10*

Brendan called me ASAP when I switched over to new products on dealer car search and help me through out everything thank you very much

### 5/5 — Keystone

*2020-09-28*

Brendan was very helpful with our website and fixing all the issues we had. Thank you dealer car search.

### 5/5 — Cast iron auto

*2020-09-24*

Dsc is a great platform and offers all everything you need as a car dealer from inventory, website, and closing the deal. Brendon at DCS was very helpful and knowledgeable when training me and answering all my questions including ones not in his department, thanks DCS and Brendon from DCS.

### 5/5 — Mahomet Car Connection

*2020-09-03*

App works well with iPhone haven't had any major issues. Always nice to chat with!

### 5/5 — Sales mgr

*2020-08-26, version 3.39*

Great folks always ready to help with anything I need

### 5/5 — Hubbard Closeout Sales

*2020-07-23, version 3.39*

Daniel was great! I left carsforsale! They sucked DCS is the way to go if you are in the used car business!

### 5/5 — Dealer Car Search is the best platform for used vehicle dealers.

*2020-06-26*

My experience with Brendan Dugas at Dealer Car Search this morning was amazing. He spent all the time necessary to get me trained on advertising for my business. His patience with teaching me was just as amazing as his knowledge. I recommend DEALER CAR SEARCH to all used car dealership. Thank you Brendan!!!

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-14.*
