# Dealer Messenger

> Automotive service notification app integrated with Dealer-FX ONE Platform. (iPhone/iPad app by Dealer-FX Group Inc..)

- Source: https://appshunter.io/ios/app/dealer-messenger/id1464895534 (this page in markdown: same URL + `.md`)
- Developer: [Dealer-FX Group Inc.](https://appshunter.io/developer/1234653611)
- Category: Business
- Price: Free
- Rating: 3.00/5 from 3 App Store ratings
- Age rating: 4+
- Requires: iOS 10.3 · 42 MB
- Languages: English, French
- Released: 2019-06-21
- Data updated: 2026-06-04
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/dealer-messenger/id1464895534/reviews.md

## What is Dealer Messenger?

DEALER MESSENGER

STAY CONNECTED AND NEVER MISS A VEHICLE STATUS CHANGE NOTIFICATION

Dealer Messenger is integrated into Dealer-FX’s ONE Platform and proactively generates system-generated notifications of vehicle status updates, incoming messages and overdue responses. This ensures that your service staff will never miss a vehicle status change which will improve throughput, profits and customer satisfaction.
This free app requires an active Dealer-FX subscription. Please contact your Dealer-FX Sales Representative or Regional Performance Manager for more information.

## Key features

- Vehicle status change notifications
- Incoming message alerts
- Overdue response reminders
- Improved service throughput
- Increased profits
- Enhanced customer satisfaction


## Frequently asked questions about Dealer Messenger

### What is Dealer Messenger?

Dealer Messenger is a business application designed to keep automotive service staff connected. It sends automated notifications about vehicle status changes, messages, and overdue responses to improve efficiency.

### Does Dealer Messenger have ads?

No, Dealer Messenger does not contain advertisements. It is a free application that requires a Dealer-FX subscription.

### What devices support Dealer Messenger?

Dealer Messenger is available for iPhone and iPod devices. It is designed for mobile use within the automotive service environment.

### How often is Dealer Messenger updated?

The latest version of Dealer Messenger is 1.0.5, last updated on May 29, 2020. It was initially released on June 21, 2019.

### What is the age rating for Dealer Messenger?

Dealer Messenger has an age rating of 4+. This indicates it is suitable for a wide range of users, including younger individuals.

### What is the user rating for Dealer Messenger?

Dealer Messenger has an average rating of 3.0 stars based on 3 user reviews. This suggests a mixed reception from its user base.

### Does Dealer Messenger require a subscription?

Yes, Dealer Messenger requires an active Dealer-FX subscription to function. Users should contact their Dealer-FX representative for more information.

## Version history (last 5 releases)

### 1.0.5 — 2020-05-29

Certificate update

### 1.0.4 — 2020-03-25

- Added/correctedFrench translations.

### 1.0.3 — 2019-12-13

Since the previous version, the following features have been added or updated:

All 'Customer messages' labels in the UI have been changed to 'Vehicle Status'.
Conversations can be searched for by Tag#.
Dealer Messenger language selector added.

### 1.0.2 — 2019-10-21

Previously, only the service advisor was automatically subscribed to a Dealer Messenger conversation at the time they were assigned to the service lane in Advisor Check-In or wiADVISOR Dashboard. The following changes have been made so that all the users who should be participating in the conversation are subscribed, including technicians and parts department users:
- If a technician is specified during the write-up they are automatically subscribed.
- In ServiceDashboard, if a primary or alternate technician or service advisor is assigned or re-assigned to the service lane on the Teams tab, they are automatically subscribed. If a user is unassigned from the service lane in Service Dashboard, they are not automatically unsubscribed.
- All active parts department users area ssigned to all conversations when the service lane is created (i.e. at the time of write-up).
- Automatic subscription updates occur the next time the service lane status changes. A user will only be automatically subscribed if they are an active DealerMessenger user.

Note: These enhancements apply to new service lanes only.

A new 'Parts Requested auto-trigger' event is available. It is intended as a notification to the parts department that a service lane has been created and parts are needed. This message is sent when the write-up is completed and parts are needed for the RO. It will only be sent if there are parts associated with the approved services. When enabling the message, ensure that the Parts Advisor role is assigned to it.

To ensure that the service advisor is the customer's primary point of contact, technicians and parts department users are prevented from seeing or participating in external conversations even if they are subscribed to the service lane. For these users, the "External" sub-tab in Customer Messages is disabled and they are not notified when an external message is received.

### 1.0.1 — 2019-07-26

To enhance the user experience, the following new features have been implemented:
1. UI button and message enhancements.
2. Message filters:
l Unread messages
l My Messages (i.e. messages you are subscribed to)
l All messages
3. Message search tool. Search based on all or part of customer
name, appointment ID, phone number or email.

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## More apps by Dealer-FX Group Inc.

- [Advisor Cam](https://appshunter.io/ios/app/advisor-cam/id1234653612)

All apps by Dealer-FX Group Inc.: https://appshunter.io/developer/1234653611

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-04.*
