# Dealer.com Mobile — user reviews

> 21 indexed App Store user reviews of Dealer.com Mobile by Dealer.com.

- Source: https://appshunter.io/ios/app/dealercom-mobile/id504330261/reviews
- App overview in markdown: https://appshunter.io/ios/app/dealercom-mobile/id504330261.md

## Newest reviews (1 of 21)

### 2/5 — Sales

*2013-02-20, version 1.7*

Easy interface, not many features. Would like to do comments but you can only do pics and options.

## Most critical reviews (10 lowest-rated)

### 1/5 — Terrible support

*2020-10-23, version 3.9.3*

Know issue with application. First was told by support it was my device only having issue. Then went home and used wife’s device and had same result. Been over a month and still no progress and most likely no plans to. Looking at other review seems to be the case. If they are not going to support application for certain devices they should at the very least notify the client so they can have a contingency plan.

### 1/5 — Doesn’t open

*2020-10-17, version 3.9.3*

Uninstalled and downloaded again not letting me click anything

### 1/5 — Doesn’t open

*2020-10-13, version 3.9.3*

Asks for security setting. Freezes up at that point.

### 1/5 — Doesn’t not work after update11.2

*2018-09-19, version 3.8.1*

You guys need to update it for the iPhone X

### 1/5 — Login not working

*2017-08-26, version 3.8.0*

Can login on site but get a user doesn't have access error on the app. Login and password are correct but still get an error.

**Developer response:** Hi Victor, Sorry to hear you're having a problem. Have you reached out to our support team yet? I'm happy to help, but support might have the answer already.

Have you recently switched your login from a legacy Dealer.com login to the new SSO login? Do you know which version of  the mobile app you used prior to the 3.8.0 version? Had you recently logged in with that version?

Regards,
Dealer.com Mobile team

### 1/5 — Unreliable at best, DDC doesn't care.

*2016-04-22, version 3.5.0*

Even at its best this app is sluggish.  More often than not recently it will not allow me to upload photos at all.

### 1/5 — Won't open

*2015-09-30, version 3.1.0*

They updated the app and now it won't open. If this were any other app I would just give it some time, but since this is a part of my job when I'm away from my desk and not being able to access this app can cost me money, THIS IS A PROBLEM -- hence, the one star.

### 1/5 — Doesn't work

*2015-09-26, version 3.0.0*

We pay too much money for this for it not to work!
FIX IT!!!!!!!!!!!!!!!!!!!

### 1/5 — Faulty app

*2015-09-18, version 3.0.0*

Every Time i exit the app by swiping up the app gets stuck at the 3 flashing yellow dots and i have to delete the app and re-install it. Not happy

### 1/5 — Can't even open the app past loading screen

*2015-09-12, version 3.0.0*

Ever since the last update, I have been unable to load past the 3 yellow dot loading screen, after at least 20 attempts. Please fix this, so I can get work done.

## Most praised reviews (10 highest-rated)

### 5/5 — Awesome!

*2015-06-10, version 2.9.0*

This app rules! For all your ddc needs!

### 5/5 — Works fine

*2014-01-11, version 1.9.1*

Using it on my iPhone 4 and no problems yet. I would love it if it could startup and load screens faster, perhaps by using simpler graphics. That's what's important to me as a salesperson, speed/efficiency.

### 5/5 — A must have app,

*2013-01-24, version 1.6*

Great interface smooth very user friendly. a must have for anyone who uses their services.

### 5/5 — Game changer

*2012-06-13, version 1.0.5*

Amazing product. Amazing company.

### 5/5 — Awesome!

*2012-03-02, version 1.0*

Super cool technology!!!

### 4/5 — Needs meeting notes

*2014-06-15, version 2.3.0*

Needs to include meeting notes and easier search engines like the desktop does

### 2/5 — Update for IPhone X Max

*2019-06-11, version 3.8.2*

Every time I open the app it shuts right down. I have uninstalled and reinstalled and it still does it.

### 2/5 — Change notification sound?

*2015-05-05, version 2.9.0*

Surely there is a way to change this from a car horn. When listening to music via Bluetooth in my car it scares me to death every time. Please let us change this.

### 2/5 — Hang

*2014-02-09, version 1.9.1*

When I click on a lead  it hangs any I have to reset my I Pad so I could use it again. Hope that it gets fixed... And when you use a template it can't scroll to select and choose the templates that you have.

### 2/5 — No longer works!

*2013-12-10, version 1.9.0*

This app is resourceful when it works. It's hit or miss almost every time there is an update. Please fix it! It either crashes, locks up on the health section, or says there are no items to display in the inventory. Really slows down the process of adding images when it doesn't function and I have to manually load them in from my phone to the computer.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
