# Dean Bank - Mobile Banking — user reviews

> 12 indexed App Store user reviews of Dean Bank by THE DEAN CO-OPERATIVE BANK, rated 4.82/5 from 960 ratings.

- Source: https://appshunter.io/ios/app/dean-bank-mobile-banking/id1232027324/reviews
- App overview in markdown: https://appshunter.io/ios/app/dean-bank-mobile-banking/id1232027324.md
- Rating breakdown: 5★ 824 · 4★ 58 · 3★ 13 · 2★ 7 · 1★ 18

## What do users think of Dean Bank?

Overall sentiment: negative

**Pros**

- 👍 Easy to access and navigate
- 🚀 Excellent mobile banking app
- 💡 Fills in all the gaps I was looking for

**Cons**

- 🐛 Frequent error messages and login issues
- 🐛 New update crashes the app
- 🐛 App doesn't always work as expected

**Commonly reported bugs**

- Login issues and error messages
- New update crashes the app when clicking on cards

**Most requested features**

- Update the app to fix the issues
- Add Touch ID/Fingerprint support

## Most critical reviews (10 lowest-rated)

### 1/5 — Help

*2025-05-01, version 24.2.50*

Please update app

### 1/5 — not good

*2020-11-02, version 20.1.200*

this app never works ??

### 2/5 — Bugs

*2023-02-15, version 22.2.41*

When the app isn’t giving me error messages saying I cannot login at this time…it’s an ok app

### 2/5 — Great app… just wish it worked,

*2021-07-24, version 20.2.82*

I love the app overall but Id say about 40% of the time there os an error message saying I’m locked out. Thing is I can login on the website. Really wish this wasn't the case, but it’s really gotten annoying.

### 3/5 — New update crashes

*2023-02-15, version 22.2.41*

New update to include cards doesn’t work. When I click cards the app crashes and closes.

### 4/5 — Much better but needs Touch ID

*2017-09-23, version 8.0.249*

This is a major improvement of the last app, however it is still annoying having to type in your password every time you enter the app.

Please add Touch ID support so that we can use our fingerprint to access the app easier instead of having to type! 

Thanks!

### 5/5 — It has been essential

*2020-06-16, version 20.1.20*

Excellent.

### 5/5 — Great app

*2019-04-18, version 18.4.40*

Far better than the one I have at a big bank.

### 5/5 — Fits all my needs

*2018-11-14, version 18.1.76*

The newest version fills in all the gaps that I was looking for in a mobile banking app

### 5/5 — One of the better banking apps

*2018-11-09, version 18.1.76*

Love how it now has Touch ID, very user friendly

## Most praised reviews (2 highest-rated)

### 5/5 — Great mobile app...

*2018-11-07, version 18.1.76*

Great mobile app... it’s easy to access and navigate.

### 5/5 — Works great!

*2018-09-10, version 18.1.76*

Works great!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*