# DEC Connect > Delaware Electric Cooperative customer account management and service reporting. (iPhone/iPad app by Delaware Electric Cooperative, Inc.) - Source: https://appshunter.io/ios/app/dec-connect/id829021866 (this page in markdown: same URL + `.md`) - Developer: [Delaware Electric Cooperative, Inc](https://appshunter.io/developer/455762006) - Category: Utilities, Productivity - Price: Free - Rating: 2.88/5 from 34 App Store ratings · 19 written reviews indexed - Age rating: 17+ - Requires: iOS 17.0 · 29 MB - Languages: English - Released: 2014-03-12 - Data updated: 2026-08-13 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/dec-connect/id829021866/reviews.md ## What is DEC Connect? DEC Connect provides Delaware Electric Cooperative customers account management at their fingertips. Customers can view their usage and billing, manage payments, notify customer service of account and service issues and receive special messaging from DEC. Additional Features: Bill & Pay - Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device. My Usage - View energy usage graphs to identify high usage trends. Navigate graphs quickly using an intuitive gesture based interface. Contact Us - Easily contact DEC by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates. Maps - Displays facility and payment dropbox locations on a map interface. ## Key features - View account balance and due date - Manage recurring payments - View bill history (PDFs) - Analyze energy usage graphs - Report account/service issues - Contact customer service - Locate facilities and dropboxes ## Recent user reviews (10 of 19) All indexed reviews: https://appshunter.io/ios/app/dec-connect/id829021866/reviews.md ### 1/5 — 2FA never receive codes *2025-11-15* Since IOS 26. Fix this! Both app & website. ### 1/5 — Latest version from last week crashes immediately after login *2025-08-08* Launches, authenticates me, then closes. ### 1/5 — Recently broken *2025-08-03* App asks for authentication, looks like it’s going to work and crashes. I’ve uninstalled, reinstalled and rebooted my iPhone 12 to no avail. Everyone else who left a recent review is saying the same thing. All the 5 star reviews are from many years ago. ### 3/5 — App doesn’t always function *2025-08-02* I love that I can view and pay my bill using the app. I also loved it. It’s a secure way to log into my account without having to be at an actual computer. However, I’ve noticed over the last three or four days that every time I tap to open the app, it does not function and disappears There’s no one to contact for assistance. ### 1/5 — Stopped working *2025-08-01* Launches, authenticates me, then closes. ### 1/5 — Update gone wrong *2025-07-31* The latest update 25.3.0 made to meet coding standards has broken the app. When I login using my iPhone I used to have the ability to check daily usage. The current app acts like it’s opening then crashes and disappears. I hope you fix it soon. I like checking daily usage to conserve energy. Thanks. ### 1/5 — Stopped Working *2025-07-31* Recent update caused this app to stop working. App logs in then disappears from screen. Uninstalling and reinstalling doesn’t work. ### 1/5 — Latest version does not work *2025-07-30* The app crashes on authentication and will not open. I’ve tried deleting it and reinstalling it. I’ve tried closing it. Nothing works. ### 1/5 — Update Problem *2025-07-30* You guys did an update and suddenly the app no longer works. It loads, begins to open and then immediately shuts down. I’m using an iPhone. Worked for years but moment you did an update it stopped working. ### 1/5 — Recent updates bricked the app *2025-07-29* The app won’t open - crashes everytime. ## Frequently asked questions about DEC Connect ### What can I do with DEC Connect? DEC Connect allows you to view your current account balance and due date, manage recurring payments, and view your bill history including PDF versions of paper bills. You can also view energy usage graphs, contact DEC by email or phone, and submit predefined messages with pictures and GPS coordinates. ### How do I pay my bill using DEC Connect? DEC Connect enables you to manage recurring payments and modify payment methods directly within the app. You can quickly view your current account balance and due date to stay on top of your billing. ### Can I track my energy usage with DEC Connect? Yes, DEC Connect features a 'My Usage' section where you can view energy usage graphs to identify high usage trends. The graphs are navigable using an intuitive gesture-based interface. ### How do I report an issue with my account or service using DEC Connect? You can easily notify customer service of account and service issues through the 'Contact Us' feature. This allows you to submit predefined messages, with the option to include pictures and GPS coordinates for detailed reporting. ### Is DEC Connect available on Android devices? Based on the provided data, DEC Connect is supported on iPhone and iPad. Information regarding Android compatibility is not specified. ### How often is DEC Connect updated? The latest version of DEC Connect is 26.1.1, which was last updated on January 28, 2026. This indicates regular updates to maintain functionality and security. ### What is the user rating for DEC Connect? DEC Connect has a rating of 2.9 stars from 34 ratings. This suggests that while many users find it functional, there may be areas for improvement based on user feedback. ### What is the age rating for DEC Connect? DEC Connect has an age rating of 17+. This is likely due to the nature of account management and potential for sensitive financial information, aligning with general app store guidelines for such content. ## Version history (last 5 releases) ### 26.3.2 — 2026-07-13 Made changes to keep code base current with the latest software, to maintain good coding standards, to eliminate potential bugs, and to prepare for future projects. ### 26.3.0 — 2026-06-04 Made changes to keep code base current with the latest software, to maintain good coding standards, to eliminate potential bugs, and to prepare for future projects. ### 26.2.1 — 2026-05-05 Made changes to keep code base current with the latest software, to maintain good coding standards, to eliminate potential bugs, and to prepare for future projects. ### 26.1.1 — 2026-01-28 Made changes to keep code base current with the latest software, to maintain good coding standards, to eliminate potential bugs, and to prepare for future projects. ### 26.1.0 — 2026-01-14 Made changes to keep code base current with the latest software, to maintain good coding standards, to eliminate potential bugs, and to prepare for future projects. ## Apps similar to DEC Connect | App | Rating | Price | Category | | --- | --- | --- | --- | | [MediacomConnect](https://appshunter.io/ios/app/mediacomconnect/id527680234) | 3.3 (7,794) | Free | Utilities | | [Chesapeake Service Requests](https://appshunter.io/ios/app/chesapeake-service-requests/id1304432715) | 3.0 (4) | Free | Utilities | | [Lewes BPW](https://appshunter.io/ios/app/lewes-bpw/id1499408380) | 2.3 (3) | Free | Utilities | | [EZ Tolls DE](https://appshunter.io/ios/app/ez-tolls-de/id1598380690) | — | Free | Utilities | | [Delmarva Power](https://appshunter.io/ios/app/delmarva-power/id489964338) | 4.5 (9,797) | Free | Utilities | | [Mediacom Mobile](https://appshunter.io/ios/app/mediacom-mobile/id6479898325) | 2.3 (7) | Free | Utilities | ## More apps by Delaware Electric Cooperative, Inc - [Delaware Coop - Beat the Peak](https://appshunter.io/ios/app/delaware-coop-beat-the-peak/id1458616106) All apps by Delaware Electric Cooperative, Inc: https://appshunter.io/developer/455762006 ## Related topics [delaware electric coop](https://appshunter.io/ios/topics/delaware-electric-coop) · [cullman electric cooperative](https://appshunter.io/ios/topics/cullman-electric-cooperative) · [covington electric cooperative](https://appshunter.io/ios/topics/covington-electric-cooperative) · [aiken electric cooperative](https://appshunter.io/ios/topics/aiken-electric-cooperative) · [delmarva power](https://appshunter.io/ios/topics/delmarva-power) · [jcremc](https://appshunter.io/ios/topics/jcremc) · [dcc energi](https://appshunter.io/ios/topics/dcc-energi) · [icomm utilities](https://appshunter.io/ios/topics/icomm-utilities) · [lcso connect](https://appshunter.io/ios/topics/lcso-connect) · [ninestar connect](https://appshunter.io/ios/topics/ninestar-connect) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*