Decanter Premium Reviews: Is It Legit?

Name: Decanter Premium: Wine Reviews
Rating: 4.17568 (222 reviews)

Decanter Premium: Wine Reviews

Future plc

🍔 Food & Drink

📰 Magazines & Newspapers

Customer Experience

Positive experience11.1% of reviews

Neutral6.7% of reviews

Negative experience82.2% of reviews

~ Based on 90 written reviews from the US App Store.

What users say about Decanter Premium

Reviews of Decanter Premium are mostly negative: the Food & Drink app is rated 4.2/5 from 222 App Store ratings. What users like most: excellent content and information, entertaining and informative for wine lovers. Top complaints: frequent login issues and crashes, endless login loop and sign-in problems. Summarized from real user reviews.

Positive things

🌟Excellent content and information
👍Entertaining and informative for wine lovers

Negative things

🐛Frequent login issues and crashes
🔁Endless login loop and sign-in problems
💤Slow, unresponsive, and freezes often
🔄Requires constant reinstalling of the app
🤔Offline access not working as expected

Is Decanter Premium Safe?

Decanter Premium: Wine Reviews appears mostly safe based on user ratings. AppsHunter Safety Score for Decanter Premium is 82/100.

This assessment is based on 222 user ratings, with an App Store average of 4.2/5.

Safety Analysis

79.3% of ratings point to a safe experience

1.4% of ratings suggest some concerns

19.4% of ratings point to a risky experience

~ Based on 222 App Store ratings for Decanter Premium.

Is Decanter Premium Legit?

Decanter Premium: Wine Reviews appears to be a legitimate app. AppsHunter Legitimacy Score for Decanter Premium is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Great content terrible search facility

App is let down massively by it’s poor search facility. You type in the name of a wine and the auto correct turns into some nonsense. Make the slightest spelling error in a wines name and you get no useful search result - just 14,000+ wines from the database.

MMargBe

4 months ago

Response from developer

Hi MargBe, thank you for the review. We're glad you love the content and thank you for voicing your concerns in regards to the search function. We're constantly working on app updates and will pass this feedback directly to our developers to improve the search and autocorrect behavior. If you have any other examples, please drop us a line at support@decanter.com. Thanks, The Digital Support Team

Limited functionality

I enjoy the Decanter content and became a subscriber in order to access the reviews. I was disappointed to find the reviews section of the app doesn’t work at all.

NNinjatom_0

4 months ago

Response from developer

Apologies for the issue here. We've now fixed the bug the wine reviews section. Please let us know if you're still experiencing problems

Doesn’t open dowloaded issues

You pay for premium, you download issues. The problem is that if you’re not on WiFi, downloading the issues is pointless because you can’t open the app. Thanks but no thanks.

BBriguy2017

6 months ago

Response from developer

Hi Briguy2017, Thank you for your valuable feedback. I will inform the Decanter Premium team of your review for further investigation. If you would like to get in contact with us please email support@decanter.com.

N/A

SZsatusfação zero

a year ago

Wine Producer loves Decanter !

As a wine producer I find Decanter both entertaining and informative . If you love Wine , You will too !

TTomkat97

2 years ago

Response from developer

Many thanks for your review! We're always pleased to receive positive feedback and suggestions from our readers, and will be sure to pass on your comments to the editorial team. Thanks, The Digital Support Team

Why oh why

I am unable to login to the app which is incredibly frustrating as I’ve been a member for years

B1BAR 1010

2 years ago

NOT Working

Suddenly this morning I cannot sign it to view content. I completed the login and password, then it does not sign me in and asked for the same information again. I cannot even cancel my subscription because I cannot sign it. Fix your sign in online!!!

OOkie@Apple

2 years ago

Response from developer

Hi Okie@Apple, Thanks for your email, and we’re really sorry to hear you’re experiencing difficulties. For queries about Decanter Premium subscriptions and bundle subscriptions, please contact Decanter Premium's support team at the following address, and they will be happy to assist: support@decanter.com For FAQ's and troubleshooting please visit the address below: https://www.decanter.com/subscribe

It Working

Suddenly this morning I cannot sign it to view content. I completed the login and password, then it does not sign me in and asked for the same information again.

OOkie@Apple

2 years ago

Spend more time re installing the app recently than i do reading it!

This app has worked well for several years but has suddenly started to stop updating. The helpful technical team tell you to reinstall which doesn’t work and eventually correct it after several weeks. Last time Its worked for a few weeks and then stopped working again. 3 yrs ago this app was a nightmare and it looks like we’ve gone back to this very brand damaging behaviour!

DMDuncan Maw

2 years ago

Response from developer

Hi Duncan Maw, Thank you for brining this to our attention. Please contact support@decanter.com with more information so we can investigate further.

Useless if offline

The content is great and it works fantastic if connected to the internet. They offer the ability to download the magazine but the app itself won’t work if offline so renders it useless. Please fix this. I posted this a year or so back and it’s still the same. You can download the magazine but if you are offline it doesn’t work. Can’t be that hard.

Ttaustwick76

2 years ago

Response from developer

Thank you for your feedback and sorry to hear you are experiencing issues access content. Please contact support@decanter.com with more information so we can investigate further. Many thanks.

Log in frustrations

Near impossible to log in and stay logged in.

CTCarl Thoma

2 years ago

Response from developer

Thanks for your email, and we’re really sorry to hear you’re experiencing difficulties. For queries about Decanter Premium subscriptions and bundle subscriptions, please contact Decanter Premium's support team at the following address, and they will be happy to assist: support@decanter.com For FAQ's and troubleshooting please visit the address below: https://www.decanter.com/subscribe

Regular reinstalling is a big pain on this great app

Love this Decanter Premium App but having to reinstall it every few weeks - often at inconvenient times is a pain. This glitch should have been fixed by now 🤨

AAPPLE/SHETLAND

2 years ago

Response from developer

Upset

I keep on having to sign in and then cannot get to the article. It just goes round and round

USUnhappy squared

3 years ago

Response from developer

Worst app ever

Constantly having to re enter credentials and/or delete and reinstall app

PPlanetXY

3 years ago

Response from developer

Really poor app

Decanter Premium is not worth the price. The app is very glitchy on both iPhone and iPad.

Eedcftyhn

3 years ago

Response from developer

Not good

First something changed with the login. I used to login with my decanter.com credentials and now I can’t. And there is no way to email support.

Second in 2021 I asked “I would love it if you had easy access to vintage reports or charts. As a shop owner it would be a tremendous asset.” as they are even a bit to discover on their website I subscribe too at the Premium Digital & Premium App Bundle. I got this reply: “
All magazine and exclusive Premium content can be found on the website and app. Is it anything in particular you are having trouble locating?”
I just asked for easy to find vintage reports!

I have no clue how to access my subscription via the app.

I love the content at Decanter but their digital efforts are messy and this app is the worst.

Rrino

3 years ago

Still an awful app

Nothing has changed about this app in the years I’ve had a premium subscription and there is nothing premium about it. It does a basic job of letting you read an online magazine, so why do I have to regularly delete it and reinstall to be able to login?

EElSemm

3 years ago

Logging in

The site never recognises my membership so I reset my password and it still doesn’t pick-up the new one and so I don’t have access. Really frustrating bearing in mind the membership cost.

GGRC2023

3 years ago