# Decanter Premium — user reviews > 89 indexed App Store user reviews of Decanter Premium by Future plc, rated 4.20/5 from 221 ratings. - Source: https://appshunter.io/ios/app/decanter-premium/id1478119037/reviews - App overview in markdown: https://appshunter.io/ios/app/decanter-premium/id1478119037.md - Rating breakdown: 5★ 159 · 4★ 16 · 3★ 3 · 2★ 12 · 1★ 31 ## What do users think of Decanter Premium? Overall sentiment: negative **Pros** - 🌟 Excellent content and information - 👍 Entertaining and informative for wine lovers **Cons** - 🐛 Frequent login issues and crashes - 🔁 Endless login loop and sign-in problems - 💤 Slow, unresponsive, and freezes often - 🔄 Requires constant reinstalling of the app - 🤔 Offline access not working as expected **Commonly reported bugs** - Articles not loading or becoming unavailable - Inability to log in or stay logged in - Incompatibility with certain devices and OS versions **Most requested features** - Easy access to vintage reports and charts - Improved search functionality and filters ## Newest reviews (17 of 89) ### 2/5 — Great content terrible search facility *2026-06-26, version 2.0.0* App is let down massively by it’s poor search facility. You type in the name of a wine and the auto correct turns into some nonsense. Make the slightest spelling error in a wines name and you get no useful search result - just 14,000+ wines from the database. ### 2/5 — Limited functionality *2026-06-19, version 2.0.0* I enjoy the Decanter content and became a subscriber in order to access the reviews. I was disappointed to find the reviews section of the app doesn’t work at all. ### 2/5 — Doesn’t open dowloaded issues *2026-04-22, version 2.0.0* You pay for premium, you download issues. The problem is that if you’re not on WiFi, downloading the issues is pointless because you can’t open the app. Thanks but no thanks. ### 2/5 — Useless if offline *2024-08-07, version 1.0.2* The content is great and it works fantastic if connected to the internet. They offer the ability to download the magazine but the app itself won’t work if offline so renders it useless. Please fix this. I posted this a year or so back and it’s still the same. You can download the magazine but if you are offline it doesn’t work. Can’t be that hard. ### 2/5 — Still an awful app *2024-01-06, version 1.0.2* Nothing has changed about this app in the years I’ve had a premium subscription and there is nothing premium about it. It does a basic job of letting you read an online magazine, so why do I have to regularly delete it and reinstall to be able to login? ### 1/5 — Giant scam apparently *2023-08-03, version 1.0.2* I bought a yearly subscription and now it’s telling me I don’t have an account ### 1/5 — Can’t access it *2023-05-12, version 1.0.1* I bought this app and it looks great, but it asks me to sign in. After I sign in, I try to access some content and it asks me to sign in again, so I am stuck in an endless loop. My complaint to the help line told me I need to pay a subscription but I already paid £19 for the app. Doesn’t seem right and if it is right, then it is a swindle. ### 1/5 — Locked out *2022-12-08, version 1.0.1* Can’t log in even after restarting password. Shame ### 1/5 — Significant deficiencies *2022-12-04, version 1.0.1* App kicks you off after a period of time which is fine but when you try to log back in, at least in my case, I get a reply that my address is not an account. The work around is to delete the app and download it again. Pathetic to have to pay for this. Content is excellent however. ### 2/5 — Login broken *2022-11-26, version 1.0.1* App logs out after update. The login screen shown is different than the one when freshly installing and login credentials do not work there! Have to delete and reinstall. How is this even possible, no testing all? ### 1/5 — Offline Access? *2022-11-24, version 1.0.1* What is the use of allowing someone to download the magazine if we cannot open your app when we are offline and read the downloaded magazine? It seems like one problem gets fixed (having to uninstall and reinstall every time the app updates) and another serious issue arises. It feels like Decanter simply doesn’t understand (or care, maybe?) how subscribers to their “premium” service want to read their material. smh ### 1/5 — Busca muito difícil *2022-11-23* Extremamente difícil achar um vinho nesse sistema de busca. Aplicativo da crase frequentemente é impossível fazer login novamente. Para usar tem que ser via web… Não renovar assinatura! ### 1/5 — Great content, awful app *2022-10-10, version 1.0.1* Decanter is one of the most respected wine publications on the planet. Content here is not the issue, this app is horrible. Glitchy, freezes, and I have to delete and reload once a month. Decanter, you can do better! ### 1/5 — Blocked out *2022-09-05, version 1.0.1* For some reason my email address is showing as not being registered but is the same I have had for many years so it happy with this app !!! ### 1/5 — Simply awful *2022-05-22, version 1.0.0* I rarely ever write reviews - but this app (and associated website) is just inexcusably poor. Nothing remotely Premium about it. Subscribe to News+ and read it on there instead. ### 1/5 — Decanter Premium App *2022-05-20, version 1.0.0* It doesn’t work! ### 1/5 — Very unreliable *2022-04-30, version 1.0.0* Always freezing, you need to relogin frequently so just really unreliable. ## Most critical reviews (10 lowest-rated) ### 1/5 — Why oh why *2024-11-01, version 1.0.2* I am unable to login to the app which is incredibly frustrating as I’ve been a member for years ### 1/5 — NOT Working *2024-10-10, version 1.0.2* Suddenly this morning I cannot sign it to view content. I completed the login and password, then it does not sign me in and asked for the same information again. I cannot even cancel my subscription because I cannot sign it. Fix your sign in online!!! ### 1/5 — It Working *2024-10-04* Suddenly this morning I cannot sign it to view content. I completed the login and password, then it does not sign me in and asked for the same information again. ### 1/5 — Log in frustrations *2024-07-07, version 1.0.2* Near impossible to log in and stay logged in. ### 1/5 — Upset *2024-04-20, version 1.0.2* I keep on having to sign in and then cannot get to the article. It just goes round and round ### 1/5 — Worst app ever *2024-04-13, version 1.0.2* Constantly having to re enter credentials and/or delete and reinstall app ### 1/5 — Really poor app *2024-03-19, version 1.0.2* Decanter Premium is not worth the price. The app is very glitchy on both iPhone and iPad. ### 1/5 — Not good *2024-02-07, version 1.0.2* First something changed with the login. I used to login with my decanter.com credentials and now I can’t. And there is no way to email support. Second in 2021 I asked “I would love it if you had easy access to vintage reports or charts. As a shop owner it would be a tremendous asset.” as they are even a bit to discover on their website I subscribe too at the Premium Digital & Premium App Bundle. I got this reply: “ All magazine and exclusive Premium content can be found on the website and app. Is it anything in particular you are having trouble locating?” I just asked for easy to find vintage reports! I have no clue how to access my subscription via the app. I love the content at Decanter but their digital efforts are messy and this app is the worst. ### 1/5 — Logging in *2023-11-28, version 1.0.2* The site never recognises my membership so I reset my password and it still doesn’t pick-up the new one and so I don’t have access. Really frustrating bearing in mind the membership cost. ### 1/5 — Can’t login on app *2023-11-21, version 1.0.2* Not possible to login on app if you haven’t purchased the subscription through the App Store. ## Most praised reviews (10 highest-rated) ### 5/5 — Wine Producer loves Decanter ! *2025-01-16, version 1.0.2* As a wine producer I find Decanter both entertaining and informative . If you love Wine , You will too ! ### 5/5 — Spend more time re installing the app recently than i do reading it! *2024-08-20, version 1.0.2* This app has worked well for several years but has suddenly started to stop updating. The helpful technical team tell you to reinstall which doesn’t work and eventually correct it after several weeks. Last time Its worked for a few weeks and then stopped working again. 3 yrs ago this app was a nightmare and it looks like we’ve gone back to this very brand damaging behaviour! ### 5/5 — Could be better *2021-12-20, version 1.0.0* Content is great but functionality isn’t stable or consistent. It’s a shame ### 5/5 — The Links Don’t Work! *2020-12-26, version 1.0.0* An app from a high quality (allegedly) magazine that doesn’t work on an iPad? Really? ### 5/5 — Just couldn’t login *2020-05-28, version 1.0.0* I have tried so many times, and I couldn’t use the app but only on the website. It’s very inconvenient. ### 5/5 — GOLD CLASS *2020-04-12, version 1.0.0* If Working in the wine industry or not DECANTER PREMIUM is an absolute must to keep up with hot topics, vintage reports and new producers 🤩🤩🤩 ### 4/5 — Great reading... when it works *2020-11-09, version 1.0.0* The content on this app is outstanding. So too is the ease of use and navigation. Most of the time you can simply sit back and enjoy Decanter easily on your phone, or check the wine reviews whilst on the go, perhaps in the supermarket or your favourite wine shop. However, i‘ve had this app nearly for a year now, and i‘ve been forced to re-install it half a dozen times as periodically the content refuses to load. Having contacted their very helpful technical team, this appears the only way to rectify the problem. If you can get over the pain of doing this every so often.. then you‘ll love it, like i do. ### 4/5 — Mixed feelings *2020-06-17, version 1.0.0* The content as expected from the magazines is excellent, the app however is clunky and frequently fails. ### 4/5 — One of the worst functioning apps I’ve ever used *2020-06-03* I’m a huge fan of Decanter’s content but their app is truly awful. Most of the time the content doesn’t even load. When it does load, the links to sub pages never work. And when clicking back to the main screen none of the other pages work and you have to quit the app and then restart it to access the next single page of content (if another one works). I really wish Decanter would improve the functionality as it’s such a shame and extremely frustrating to have such great content available in an app that doesn’t work **Developer response:** Hi Alex, thanks for your message and sorry to hear the articles aren't loading for you. Please contact support@decanter.com and we will look into this for you. ### 3/5 — Regular reinstalling is a big pain on this great app *2024-05-06, version 1.0.2* Love this Decanter Premium App but having to reinstall it every few weeks - often at inconvenient times is a pain. This glitch should have been fixed by now 🤨 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*