Vélo
Rapport qualité prix
All U 4 EVA WANT
Poor page navigation
Delivery problems
I love it
Response from developer
Hello, you’ve really made our day! We’re so happy to hear you loved our detailed product descriptions, seamless Apple Pay checkout, and reliable Royal Mail delivery. It’s brilliant to know you’re enjoying your sports and outdoor adventures with us. We look forward to seeing you back in action soon!
Typical
Mid app with abysmal support
App
Useful app
Easy to deal with
Colorie varié
Error 500
Ooops! Server problem.” when trying to login.
Resolutive
Useless
James heath
Problem finding tracking for my order. Incorrect date too.
When I ordered ordered it I was only given one date, which happened to be the date I wanted anyway.
However a day later, I was told that I would be getting the order the next day and not the day I wanted. I had to go back and change it before I got a redelivery charge.
Also when I got an email telling me that I could track my order it turns out that I couldn’t.
I pressed on the link, and it opened the app. Sure enough all my previous orders were there, but I could not find my current order. I had to open up the website in the browser to find it there.
Response from developer
Thank you for sharing your experience, and we are truly sorry for the frustration caused. We appreciate you highlighting the issue with the app link, as this feedback helps us fix bugs and improve our service. To help us investigate this further and ensure your order is fully sorted, please send your order details to our support team at customer.enquiries@decathlon.com. We're here to help get this right for you.
