Decathlon Shopping App User Reviews

Customer Experience

Positive experience56.9% of reviews
Neutral6.6% of reviews
Negative experience36.5% of reviews

~ Based on 181 written reviews from the US App Store.

Is Decathlon Shopping App Safe?

Decathlon Shopping App appears safe based on user ratings. AppsHunter Safety Score for Decathlon Shopping App is 91/100.

This assessment is based on 1,369 user ratings, with an App Store average of 4.6/5.

Is Decathlon Shopping App Legit?

Decathlon Shopping App appears to be a legitimate app. AppsHunter Legitimacy Score for Decathlon Shopping App is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Vélo

Tout est très beau, très bon et surtout abordable. Rapport qualité prix est imbattable

Rapport qualité prix

Des produits de qualité à des prix contenus.

All U 4 EVA WANT

Anything mostly you want is here or near bye

Poor page navigation

Once again a great shop is let down by a poor website. It took 7 attempts to pay for my basket after refusing to accept my PayPal account details!! Then emptied my basket 🤦🏻‍♂️🤬

Delivery problems

Despite items being able to order online it only gives the option to collect In person from store

I love it

Simply because of the descriptions of the item, more detailed than anywhere else, so informative. I can choose, read pop it into basket and Apple Pay within a minute. Postage for decathlon products are great, and I like that they use Royal Mail. And tbh, if you set aside your preferences for named products, you’ll find decathlon function just as well as more expensive brands. Don’t let their prices fool you, they’re substantial and hardy pieces of gear. Read the descriptions and you’ll never buy the wrong thing.
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Response from developer

Hello, you’ve really made our day! We’re so happy to hear you loved our detailed product descriptions, seamless Apple Pay checkout, and reliable Royal Mail delivery. It’s brilliant to know you’re enjoying your sports and outdoor adventures with us. We look forward to seeing you back in action soon!

Typical

A lot of the links don’t work, especially the link to “Contact us”

Mid app with abysmal support

There is no value added. Skip it.

App

Great for when you can’t get to the store and you need it quickly

Useful app

Easy to use and very good for perks and offers

Easy to deal with

East to deal with and go above and beyond to help

Colorie varié

Très apprécié

Error 500

Getting error “ERROR 500
Ooops! Server problem.” when trying to login.

Resolutive

Optim

Useless

Never opens. Always comes up as error

James heath

App works well with lots of useful options on it.

Problem finding tracking for my order. Incorrect date too.

I ordered an item a few days ago. I got all the correct emails etc.

When I ordered ordered it I was only given one date, which happened to be the date I wanted anyway.

However a day later, I was told that I would be getting the order the next day and not the day I wanted. I had to go back and change it before I got a redelivery charge.

Also when I got an email telling me that I could track my order it turns out that I couldn’t.

I pressed on the link, and it opened the app. Sure enough all my previous orders were there, but I could not find my current order. I had to open up the website in the browser to find it there.
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Response from developer

Thank you for sharing your experience, and we are truly sorry for the frustration caused. We appreciate you highlighting the issue with the app link, as this feedback helps us fix bugs and improve our service. To help us investigate this further and ensure your order is fully sorted, please send your order details to our support team at customer.enquiries@decathlon.com. We're here to help get this right for you.

Excellent

Excellent shopping experience on the app , ordered what I wanted and we’re informed when it was all sorted and when to collect, hassle free shopping with decathlon.

Great app with good benefits

I think this app is not only good for shopping and checking stock it’s great for the loyalty benefits if you connect you fitness tracker. A great incentive to me anyway.

Cycling….

This is the answer for the needed exercises that teach where it’s needed, great price!