# Dedham Savings — user reviews > 71 indexed App Store user reviews of Dedham Savings by Dedham Savings, rated 4.80/5 from 2,201 ratings. - Source: https://appshunter.io/ios/app/dedham-savings/id524813005/reviews - App overview in markdown: https://appshunter.io/ios/app/dedham-savings/id524813005.md - Rating breakdown: 5★ 1,943 · 4★ 167 · 3★ 35 · 2★ 18 · 1★ 38 ## What do users think of Dedham Savings? Overall sentiment: mixed **Pros** - 🚀 Great Bank App - 🚀 Easy to use - 🚀 Convenient - 🚀 Efficient transfers - 🚀 Zelle integration - 🚀 Mobile deposit - 🚀 Neighborhood banking - 🚀 Friendly staff **Cons** - 🐛 Buggy app - 🐛 Frequent log-outs - 🐛 Login issues - 🐛 Unreliable app - 🐛 Difficult to navigate - 🐛 Confusing UI changes - 🐛 Small font size - 🔒 Security concerns with Face ID **Commonly reported bugs** - App crashes - Account data not updating in real-time - Face ID/Touch ID not working properly - Inability to use secure passwords **Most requested features** - Low balance notifications - Improved transaction search - Retain login information - Consistent user experience ## Newest reviews (16 of 71) ### 4/5 — Dedham Savings *2026-07-07, version 6.0.0.16847* The App does what it says ### 2/5 — infuriating *2026-06-29, version 6.0.0.16847* Every few months when I use the Face ID to log in it tells me something has updated and I must log in. But when I put my password in it says it’s wrong. But it’s not? ### 4/5 — Almost Perfect *2026-02-10, version 6.0.0.12916* The app works well overall and I get my information easily. However, The login page is not ideal. The area to enter your login credentials is very tiny and cramped at very top of page, and you can barely see the word “continue” to proceed. Why so tiny? It’s almost hidden there. It’s very confusing for people new to the app. ### 5/5 — Ease of use *2025-10-23, version 6.0.0.11155* Easy to use for my use ### 3/5 — Rev *2025-10-18, version 6.0.0.11155* Wish it would notify me if my balance went below 0 so I could put more money in my account before it charged me 30$ fee or it would not let purchases that would bring my balance below 0$ go through. Overall functions provided by the app work well ### 5/5 — Very convenient *2025-10-09, version 6.0.0.10318* I love using the app for banking. Although the last update made some changes that I don’t love. It added steps to simple things like making transfers..Not a big deal I’m getting used to it. :) ### 5/5 — Easy *2025-10-08, version 6.0.0.10318* Love ability to do all my banking from my phone! ### 5/5 — Good app! *2025-10-08, version 6.0.0.10318* Very happy with this app ### 5/5 — Very easy and secure App. *2025-07-31, version 6.0.0.8130* Very happy with the service ! Thank you ### 2/5 — App Changes *2025-07-19, version 6.0.0.8130* The recent changes in the app make it difficult to make payments ### 5/5 — Excellent service *2025-07-18, version 6.0.0.8130* I like the excellent service at DSB and the convenience of the branches and the app! ### 4/5 — Super convenient! *2025-07-08, version 6.0.0.8130* I love being able to just open my phone and check what is happening with my balances and payments. I am also just a big fan of dedham savings in general and being able to support a local bank. ### 5/5 — Neighborhood Banking *2025-07-05, version 6.0.0.8130* A great bank with great people. ### 5/5 — Greatest *2025-07-03, version 6.0.0.8130* Very convenient ### 2/5 — Hate it *2025-07-03, version 6.0.0.8130* Not user friendly and I don’t do Face ID and never will Not safe ### 5/5 — Dedham Savings is a great bank and mobile app is great and user friendly *2025-07-02, version 6.0.0.8130* Love how easy this app is to navigate my accounts. For a smaller scale bank you compare this mobile app to a larger scale bank like Citizens, who I also have an account with, it’s astonishing the difference. Dedham Savings outclasses their app in multiple ways. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worse outdated clunky app ever *2025-11-12, version 6.0.0.11155* No need to expound on how bad this UX/UI is ### 1/5 — Bad *2025-11-08, version 6.0.0.11155* I keep getting logged out ### 1/5 — not enjoying this version *2025-10-18, version 6.0.0.11155* I find it difficult to find a transaction. The search options are limited and the text is small. The previous version wasn’t great but it was better than this. ### 1/5 — Login *2025-08-14, version 6.0.0.8130* Have to reset password every time I try to login even though I set up face id ### 1/5 — Terrible *2025-06-21, version 6.0.0.7436* I keep getting logged and forgetting my password. I can’t this app with my money ### 1/5 — Saoirse Walker *2025-03-27, version 6.0.5372* This update is terrible. If I could give it zero stars I would. ### 1/5 — Update w new interface is awful *2025-03-20, version 6.0.5372* The new interface is exponentially more difficult to navigate than the old. So many more steps to transfer money- not at all user friendly as it takes more time for me to do each task. Now- the additional steps of choosing a date for money transfer. Why isn’t it just a submit button? Yuck to the new. Please revert back to old app interface or something similar. ### 1/5 — Awful, this app is the reason I’ll be switching banks *2023-05-19, version 5.0.20.4681154456* Can never access my online banking. It consistently says “error code” when I try to login. I’ll be lucky if I can check my account balance twice a week with this sham of an app. I’m seriously switching banks, I can’t take this anymore. This has been going on for months with no end in sight. -1/5 stars, no point in having an app if it doesn’t work. ### 1/5 — Bill Pay *2022-12-10, version 5.0.10.65* The new bill pay page is terrible,confusing,very unfriendly for users!Was so easy before.And why do I need a nickname to rate this page? ### 1/5 — Doesn’t open after deleting and downloading several times *2020-04-20, version 4.6.2.438* About 4 or 5 days ago my app stopped opening. I’ve deleted it and re-downloaded it about 10 times and it never opens. I had downloaded it again about 1.5 weeks ago and it kept making me answer a different question every time I opened it. Then it just stopped working no matter how many times I deleted the app and reinstalled. Something is really wrong w the app. Keeps giving me error code 0014. ## Most praised reviews (10 highest-rated) ### 5/5 — Dedham Savings *2026-09-01, version 6.0.0.18482* An amazing institution! So friendly, helpful, competent, quick and proactive! Highly recommend! ### 5/5 — Great App *2026-06-26, version 6.0.0.16847* It works well and is so convenient. It saves me time and that’s a good thing! Keep up the good work. ### 5/5 — Aidan Flanagan *2026-05-13, version 6.0.0.15305* Very user friendly and reliable ### 5/5 — Great app! Easy to use! *2026-04-04, version 6.0.0.14473* App makes banking so easy! ### 5/5 — App Rating *2026-03-07, version 6.0.0.13604* Easy to use! Banking on the go makes banking easy any time anywhere! ### 5/5 — Easy to use *2026-01-23, version 6.0.0.12154* Love being able to check my acct quickly and easy ### 5/5 — Nice app *2026-01-18, version 6.0.0.12154* Easy to use. ### 5/5 — Like it very much *2026-01-17, version 6.0.0.12154* Easy to access and fast ### 5/5 — Great Bank App *2025-12-07, version 6.0.0.11155* Use it everyday. All my questions answered by support promtly ### 5/5 — Helpful and efficient *2025-10-26, version 6.0.0.11155* I have been using the Dedham Savings App for a few years. Fast and Efficient transfers from account to account, Zelle is great, and the ability to deposit checks on-line. I highly recommend. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*