# Deel: Global Payroll & HR — user reviews

> 157 indexed App Store user reviews of Deel by Deel, rated 4.80/5 from 3,013 ratings.

- Source: https://appshunter.io/ios/app/deel-global-payroll-and-hr/id6478083155/reviews
- App overview in markdown: https://appshunter.io/ios/app/deel-global-payroll-and-hr/id6478083155.md
- Rating breakdown: 5★ 2,781 · 4★ 126 · 3★ 35 · 2★ 16 · 1★ 55

## What do users think of Deel?

Overall sentiment: positive

**Pros**

- 🚀 Intuitive interface
- 🚀 Simple and easy to use
- 🚀 Seamless experience
- 🚀 Convenient and accessible
- 🚀 Personalized and feature-rich
- 🚀 Brilliant design
- 🚀 Consistent and transparent payments
- 🚀 Instant access to payslips and information
- 🚀 Comprehensive HR and payroll management

**Cons**

- 🐛 Broken SSO login
- 🐛 Continuous app freezing and glitching
- 🐛 Inability to set a PIN
- 🐛 Clunky interface for certain features
- 🐛 Incorrect payments and payroll issues

**Commonly reported bugs**

- Login screen freezes
- Incompatible with older devices
- Inability to submit support requests

**Most requested features**

- Live chat option
- Dark mode
- Advanced analytics dashboard

## Newest reviews (14 of 157)

### 2/5 — Very slow expenses process

*2026-08-05, version 3.1.5*

Compared to most of the other platforms out there, expenses are extremely time consuming via this platform. Often when you are with clients this platform becomes major distraction through excessive question s and long upload times.

### 2/5 — Update gating

*2026-07-09, version 3.1.1*

Whilst the general ui feel is ok, having the need to update every time i open it feels ridiculous and excessive, especially when its for minor fixes

### 1/5 — Shockingly poor performance and signed me up to marketing messages from Deel.

*2026-07-09, version 3.1.1*

App does not load my details to show my payslips, or does not load payslips or notifications. Hugely inconsistent performance for if you’ll be able to actually view your important documents. 

Everyone at the company I work for also received a marketing email about gambling sweepstakes that we had not signed up for.

### 1/5 — Expenses line item only

*2026-07-03, version 3.0.1*

No option to submit or approve expenses in report form. Approving a 30 line item expense reports one line item at a time is tedious and absurd. Now imagine you have ten resources submitting expenses monthly. Ridiculous. Years behind their expense app design competitors.

### 1/5 — Impossible to reach

*2026-07-02, version 3.0.0*

I work for a Korean company without a US entity. Deel functions as my EOR. I have had several issues with benefits and payments. It is IMPOSSIBLE to reach anyone at Deel to discuss these discrepancies. Deel's AI indicates "An agent usually replies within 2 minutes".  I have spent 35 waiting for such a response before giving up. Phone messages are not responded to. 

I would never recommend this company to anyone, other than a competitor.

Edit:  after writing this review, I tried, yet again, to reach out to Deel to resolve this matter. After explaining the situation to Deel's AI I was informed I would be connected to an agent, and the average wait time is 2 minutes. I waited ONE AND ONE HALF HOURS before and agent responded. I explained the entire situation yet again.  I was informed I would receive an email within one business day, which I did. The request from the email was to explain the situation yet again. I replied to the email with the entire scenario, only to receive a response stating the email address is not monitored. 

Also in the email, Mario said I can click on a link provided in the email to connect with him (he claims to be a supervisor) directly. So I did. Instead of connecting with Mario, the meeting is scheduled with Swedene, to whom I will most certainly be starting from scratch. 

This place is the least customer focused business with whom I've ever interacted and no one should ever do business with Deel.

### 1/5 — Awful

*2026-06-27, version 3.0.0*

Awful and often practically unusable. Issues accessing payslips every month. Whatever the opposite of intuitive is, is what this app is. Data privacy issues with personal data being used in ways I did not agree to. Trying to force me into providing a phone number just to access my payslip. No thankyou! We have all had nothing but problems since our employer moved to Deel for payslips and I hope they move away from them as soon as possible.

### 1/5 — Awful app, awful payment provider

*2026-06-25, version 3.0.0*

Honestly an awful app, it can take 5 minutes to load, is abysmally slow, and the format and layout of the payslips change every month. Since my employer switched to Deel, I’ve also experienced late pension payments and other payment issues.

Also, it’s very suspect how all of the apps 5 start reviews are a year or more old, and there’s no more recent reviews apart from a few highly negative ones… are the developers trying to hide bad reviews?

### 1/5 — Could be a web app

*2026-06-23, version 3.0.0*

Idk why i need this as an app to clutter my phone.

### 2/5 — Awful update

*2026-06-23, version 3.0.0*

Awful update! Simple things have become much more complicated. They changed the design but completely failed to properly refine the functionality for everyday users.

### 4/5 — SEPA withdrawals in Serbia

*2026-06-18, version 3.0.0*

Please add SEPA withdrawals available for Serbian banks. The Serbian banks work with SEPA since May 5th 2026

### 1/5 — Terrible to close

*2026-06-10, version 3.0.0*

I used the Deel platform for a couple years. When I no longer needed it. It was really frustrating. The closing part of the process took me more than two weeks and also cost me $$$$. Do not recommend

### 1/5 — Just loads

*2026-06-03, version 3.0.0*

Always the loading screen. I updated, removed the app and reinstalled. I’m now the proud owner of a 20 minute loading screen. Why does it need internet for basic UI, and then when it has internet does nothing?

Absolutely unusable

### 1/5 — Terribly Developed App

*2026-06-03, version 3.0.0*

barely ever works, takes 10 mins to open, constantly have to delete and redownload, stops working after every update, only works with data not wifi, extreme amount of bugs, not user friendly. hate that i am forced to use this garbage for work.

### 1/5 — STOP UPDATING YOUR APP FOR NO REASON

*2026-06-03, version 3.0.0*

They keep updating their app with useless garbage and pushing mandatory updates. PLEASE STOP YOU ARE AN HR APP just chill it on the features and updates, it hardly works anymore. Never write reviews but this is the worst app I’ve ever used. Fire your UX team

## Most critical reviews (10 lowest-rated)

### 1/5 — Needs updating ALL THE TIME

*2026-09-02, version 3.1.9*

What is wrong with Deel? What is wrong with these app developers? How is it that you can have an app every time you go to use it, it needs to be updated? Even if you're using it weekly, you have to update it before you can log in. It's so annoying…..  and to make that 10 times worse, if you're using the Deel app on the desktop, whenever you try and log in, it tells you to authenticate on the app. You go to the app, and it tells you need to update before you can authenticate!!!! Aarrgghhh - How frustrating! It's the worst user experience EVER!

### 1/5 — Is this even a legitimate app?

*2026-08-19, version 3.1.8*

Can’t log in. When you try to contact support both of the support options are broken. And there’s no way to talk to anyone other than a poorly configured ai.

### 1/5 — Contractors Beware

*2026-08-13, version 3.1.7*

Deel will find a reason to block you from getting the funds you rightfully earned and were transferred to them to pay you. They will give you the run around as their support team wastes your time.

### 1/5 — Buggy and crashes

*2026-08-12, version 3.1.7*

I’ve only been using the app for a couple of weeks but it locks up nearly every time I do use it. It’s my second app update in the short time I’ve used it. I’m not sure if I dislike the app the most or the entire Deel platform.

### 1/5 — Awful app but forced to use it by employer

*2026-07-27, version 3.1.2*

This app is very unstable. Has so many performance issues where it will keep on loading on a page you were able to access a few hours before. 
Also had issues with payslips where amount was incorrect.
On top of it, they changed my insurance halfway from Allianz to Freedom who takes up to two months to reimburse

### 1/5 — Let me continue without blocking the app update.

*2026-07-22, version 3.1.2*

I get a notification email, click the link, but the app won’t work because it requires an update first. Sorry, but I don’t like this behavior. I don’t want to update the app every time I want to use it. I’d rather continue using the current version and update the app later when it’s convenient.

### 1/5 — Not good

*2026-07-16, version 3.1.2*

Needs updating every time I use it. Key features are borderline unusable.

### 1/5 — App not showing all your details

*2026-07-16, version 3.1.2*

You can communicate with their team

### 1/5 — Never ever use this bin fire

*2026-07-14, version 3.1.1*

Deel is the single worst piece of software I have ever had the misfortune to encounter. Atari did a better job of the E.T. Game. 
After being forced onto this raging turd of a platform when they acquire the EoR we were happy with, every single interaction or login over the past few months has felt like a kafkaesque torture, specifically designed by a malevolent god to drive me into an insane dementia. 
I hate Deel more than anything in my life. I wish the business nothing but pure failure and demise. 
Hatefulness drips from every single letter of code. 

The contracts are generic and inflexible. 
The Charges are obscene. 
The currency usage is idiotic. 
The fx rates are disgusting profiteering. 
The cut off dates for adjustments are too early and the customer experience people don’t even know them. 
The user interface is an insult to users and never fit Ona single screen. 

The only reason this business has had any success is they rip of well funded tech companies after being vastly funded by a small cohort of the most powerful tech VCs. 
I hope it causes a financial crisis on its own. That’s the only fitting end to this festering hellsite.

### 1/5 — Blocking updates every week

*2026-07-09, version 3.1.1*

Every time I need to use the app, I’m forced to update to the latest version. Can we push to make these optional, it’s pretty irritating.

## Most praised reviews (10 highest-rated)

### 5/5 — Professional and Fast

*2026-09-03, version 3.1.10*

Quick and easy to use or User friendly!! Highly recommended.

### 5/5 — Great app!

*2026-08-05, version 3.1.5*

Very easy to use, slick interface. No issues so far!

### 5/5 — Let me continue without blocking the app update.

*2026-08-03, version 3.1.3*

Update: The Deel team reached out to me and confirmed they are looking into this issue. I hope it will be resolved soon. I really appreciate that they took my feedback seriously. Listening to customers and acting on their feedback is one of the most important parts of building great software, and it’s great to see the Deel team values that. Thank you, Deel team.

I get a notification email, click the link, but the app won’t work because it requires an update first. Sorry, but I don’t like this behavior. I don’t want to update the app every time I want to use it. I’d rather continue using the current version and update the app later when it’s convenient.

### 5/5 — An excellent, versatile application

*2026-06-15, version 3.0.0*

This is a great application, which is fast and easy to use.

### 5/5 — Excellent App

*2026-06-09, version 3.0.0*

Very good and user friendly, but the logging speed is quite slow

### 5/5 — Good application

*2026-06-06, version 3.0.0*

The best application to send money

### 5/5 — Otros idiomas

*2026-05-26, version 2.4.1*

La app debería tener otros idiomas para su manejo, ejemplo español

### 5/5 — Best App

*2026-05-12, version 2.4.1*

I use Deel on daily due to my team at offshore. Monthly, Weekly payments are send without any effort but more importantly it’s so seamless and user friendly. Shout out to the amazing Team!

### 5/5 — Quick and Easy

*2026-04-02, version 2.1.4*

Money transfer has never been this easy!

### 5/5 — Interface

*2025-12-05, version 2.0.0*

I love how it displays on the screen and allows easy access in terms of navigation.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*
