# Defence Discount Service — user reviews

> 70 indexed App Store user reviews of Defence Discount Service by Blue Light Card Ltd, rated 4.82/5 from 54,433 ratings.

- Source: https://appshunter.io/ios/app/defence-discount-service/id652448774/reviews
- App overview in markdown: https://appshunter.io/ios/app/defence-discount-service/id652448774.md

## Newest reviews (15 of 70)

### 3/5 — Annoying, Repetitive Logging In

*2025-08-08, version 4.25.4*

Very frustrating that almost every time I have to use the app I am required to enter my password and email. For whatever reason my phone won’t remember it unlike all of the other apps.

### 2/5 — Not functional

*2025-07-24, version 4.25.1*

Sorry, and I hope I’m the only one experiencing problems, but every time I try to access an offer it says the app can’t load the offer and points you to the company website. Which it can’t access. Trying to report a problem with the app is misleading, too. You have to search for a way to contact someone, and my life is way to important.

### 4/5 — Favourites

*2025-07-06, version 4.24.8*

The access to your favourites list has stopped working it just logs you out.

### 3/5 — Update made it worse

*2025-07-01, version 4.24.7*

Your latest update has removed the map search and shows locations with no offers!

### 2/5 — Not working

*2025-06-20, version 4.24.7*

It was really good but now it’s saying my password is incorrect. I’ve tried countless times to reset it but it isn’t sending emails to me ….

### 3/5 — Idea is good but not the app

*2025-05-12, version 4.24.2*

Great idea and I applaud the sentiment but the app is clunky and buggy. Once logged in if you click the Favourites icon it just logs you out every time and I cannot find a way to add a company to Favourites.

### 1/5 — No longer works

*2025-04-23, version 4.23.11*

Upgrade said compatible with my phone, upgraded but now it locks up when I log in. Raised a ticket and told it no longer works on iOS 15. Now a useless app

### 1/5 — Poor app

*2025-04-12, version 4.23.10*

App keeps crashing and logging me out whenever I click on any deal. Tried deleting & reinstalling but same thing happens. Unstable & very irritating.

### 1/5 — Crash or logs out

*2025-04-02, version 4.23.7*

App either crashes or says session expired less than a minute of logging on, thus having to log in again, and again, and again.

### 1/5 — Codes

*2025-03-31, version 4.23.7*

Codes don’t even work.

### 4/5 — Main screen overload but it’s good

*2025-03-27, version 4.23.7*

Would be good if you could really narrow down a search, for instance adding a sort button would be good from most used to best offers. Could do LIGHTNING offers too! Would be good. 
Overall it’s good but could be better.

### 1/5 — Does not work on iPad anymore?

*2025-03-16, version 4.23.5*

Has not worked on iPad for at least 6 months. Just get a blank screen or circle of doom.

### 1/5 — DOES NOT WORK ON iPAD ANYMORE

*2025-03-14, version 4.23.5*

Very disappointed to find that this app no longer works on iPad.  Very poor!

### 3/5 — Not always paying less.

*2025-02-13, version 4.23.0*

I’ve been using DDS and Blue Light for sometime now and I’m starting to notice more that companies are advertising discounts to this community but it’s not always a better price. Sometimes just looking on a website (for example Holiday Extras), who advertise from 30-70% discounts. When you try to book through DDS or Blue Light, it can sometimes workout a couple of £’s more expensive, rather than going direct to that particular companies website. So you in no way get 30-70% discount…

### 1/5 — Pointless discounts

*2025-02-06, version 4.23.0*

Lots on offer but most companies offer 5% discount which is really nothing and makes no difference to the price!

## Most critical reviews (10 lowest-rated)

### 1/5 — Cannot use the app.

*2026-09-02, version 4.32.0*

Previously this has been a fantastic app, but recently no company loads, and tried to send a ticket and aid it couldn’t do that either! Very disappointed. Now, I suspect it’s probably my phone, but don’t know what else to do! Works perfectly on my computer.

### 1/5 — App not working

*2026-08-19, version 4.31.5*

I can remember the good old days when the app worked. I’ve tried both app and website on both iPad and iPhone both of which ate fully updated as are all my apps …………
I don’t believe the “ please try later as we’re busy” as it was 3 am. I’m off to watch paint dry!

### 1/5 — Login problems

*2026-08-08, version 4.31.3*

App often drops my password and won’t recognise it, doesn’t send mail to reset and then the “contact us” fails to send. Very annoying!

### 1/5 — Can’t Login On The App

*2026-07-24, version 4.31.1*

App doesn’t recognise my password but website does. App is useless.

### 1/5 — App on Apple Device inaccessible offers

*2026-01-20, version 4.27.1*

When reading to view offers on an iMac or iPhone, the offers page loads but when clicked on an item, a blank pop-up page appears with nil content, totally defeats the purpose of the app.

### 1/5 — Consistently doesn’t recognise password

*2025-11-11, version 4.26.4*

Unlike Blue Light Card, this app consistently doesn’t recognise password, despite trying to reset time and time again over long period. This also happens with my husband’s DDS app account.

### 1/5 — Terrible

*2025-10-18, version 4.25.11*

Scum, our soldiers worth better

### 1/5 — RUBBISH

*2025-06-28, version 4.24.7*

I have downloaded this app five times and still can’t log in! It just says let us know but won’t let you let them know!? It’s RUBBISH

### 1/5 — Links do not work

*2025-06-14, version 4.24.6*

Links do not work. Subscription doesn’t run out until 2028. And I have updated the app. No links open. When you hit a link, it says “experiencing high amount of traffic “then offers another link to press to take you to the website, and when you press that, another the message comes up stating “failed to open “ tried this on various random links on the app, same outcome.

### 1/5 — Poor!  Upgrade Doesn’t Work With My iPhone!

*2025-04-28, version 4.23.13*

Checked before upgrading, said it worked with my phone but it clearly doesn’t! Poor by the developer! Just got an app I can no longer use! Not that it worked very well anyway! Don’t bother downloading as if it works it won’t work properly!

## Most praised reviews (10 highest-rated)

### 5/5 — Application

*2025-06-26, version 4.24.7*

I have applied my application in last week but it is not approved yet.why it is taking so long time to approved?

### 5/5 — Itaukei

*2025-04-09, version 4.23.9*

Thank you, so grateful for this app!!

### 5/5 — Great discounts

*2025-04-08, version 4.23.9*

Great discounts but hope more every day ones come on

### 5/5 — Veteran

*2025-03-06, version 4.23.4*

The staff are always there for you, very helpful people who will help you with your orders and the after sales. Keep up the great service you give us. The site has very good offers for everyone who is interested and need at a fair price. Good work from your team to all of us.

### 5/5 — Excellent

*2025-02-10, version 4.23.0*

Always have an Excellent Meal when visiting Hawthorn Farm Yeadon which is part of the Farmhouse Inn group. 
Even Better when using the DDS Card.

### 5/5 — J J RUTTER / MN regd

*2025-01-05, version 4.22.4*

Good

### 5/5 — Great availability

*2024-12-29, version 4.22.4*

Lots of choice just have to remember to as everywhere you buy if they accept this.

### 5/5 — Very helpful

*2024-12-20, version 4.22.4*

Small savings add up and I need every penny to survive.

### 5/5 — Great app!

*2024-11-19, version 4.21.5*

Easy to use, with lots of well known brands. Great to see something being given back to service people. Thanks

### 5/5 — Frustrated

*2024-11-17, version 4.21.5*

Digital card has updated but now opens and just freezes I have to now try and access on line to get codes. Hopefully the next bug fix will sort this.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*
