# Defender Soft Token — user reviews > 39 indexed App Store user reviews of Defender Soft Token by Quest Software, Inc., rated 2.60/5 from 19 ratings. - Source: https://appshunter.io/ios/app/defender-soft-token/id302341144/reviews - App overview in markdown: https://appshunter.io/ios/app/defender-soft-token/id302341144.md - Rating breakdown: 5★ 4 · 4★ 3 · 3★ 2 · 2★ 2 · 1★ 8 ## Newest reviews (13 of 39) ### 3/5 — Apple Watch *2022-02-02, version 2.1* Please make an easy to use Apple Watch app, so I don’t have to pull out my phone every time! ### 4/5 — Watch support? *2019-02-13, version 1.8* I know this is a rather consumer like question, but could we get defender codes from our iwatch? I find I use it for a lot since I got it and it just seems silly to pull out my phone to type in my two factor now. Thanks ### 3/5 — Please make the numbers larger again *2018-12-12, version 1.7* Why did the newest update make the numbers tiny? I have an iPhone 8+ there’s no reason why the numbers should be this small you have the whole screen to work with!!! ### 2/5 — Apple Watch Support Needed!! *2018-01-04, version 1.6* As others have said, this needs an Apple Watch app!!!! ### 4/5 — Works *2017-09-06, version 1.3* Works as expected. Apple Watch app needed. ### 4/5 — Works as expected *2016-02-18, version 1.3* Let's see an Apple Watch add-on. ### 1/5 — Latest update just broke my token. *2015-07-19* Latest update of the app broke my access to the tokens. I have not requested the update but now I can't use it. It is weekend I need to work but can't login cause my token is locked. ### 1/5 — Update fail *2015-07-19, version 1.2* Token worked fine, now after today's update on the 18th, token does not work. Fail!! ### 3/5 — It works great but looks bad *2015-02-01, version 1.0.7* Please hire a designer, even if it’s through something like 99designs and get a better icon. Also the UI is a bit dated. It renders really blurry on my iPhone 6plus, and text in the header title is covered by the “Select Token” back button. Make the actual numbers much bigger so I don’t have to squint — use the full width of the screen for example. Otherwise, thank you for the functionality and for ridding my keychain of another piece of bulk (the hard token). ### 3/5 — Needs swipe to remove token *2014-11-07, version 1.0.7* App works fine but the interface is dated, and there's no way to remove an old or non-functional token. I have one working and one non-working token, and have to pick the working one when I launch the app. If there was a way to remove the non-working token it would automatically run the working token saving me a step when I use it. Please add this to the next update. ### 1/5 — does not work *2014-05-17, version 1.0.7* this app does not work at all. I have had my work send me new authentification codes twice and I still cannot log in. I had no issues with an rsa key fob. ### 1/5 — :-( *2013-11-16, version 1.0.7* Straight up doesn't work, which is sad as this would be so much better than keeping up with the actual token. ### 1/5 — Disappointed *2013-09-19, version 1.0.7* With IPhone 5 out for a year now, the app is still using the old resolution. If it was my company using it, I will delete it for sure. ## Most critical reviews (10 lowest-rated) ### 1/5 — No Apple Watch support *2021-03-09, version 1.10* This is just pathetic. How lazy can the developers be? ### 1/5 — Constant Crashing *2019-11-25, version 1.10* Crashes every time I try to add a new token after entering an activation code. Doesn’t matter what I do, always crashes. Useless to me and it’s REQUIRED from my employer... ### 1/5 — 1.9 is battery killer *2019-07-26, version 1.9* Version 1.9 is using 27% of iPhone battery. Highest usage of all apps. Need capability to turn it off when not is use. Wish company used a better solution, like Authenticator. ### 1/5 — App crashes when adding token *2018-12-22, version 1.7* I recently switched to iPhone and when trying to apply the code it crashes the app and never activates my soft token. I tried on my iPad too. Please resolve ASAP, as it’s completely unusable currently. ### 1/5 — Fix ASAP *2018-12-17, version 1.7* Latest update cannot activate via code. The app constantly crashes. I tested using a non updated version and it works fine. It’s just this version 1.7 with problems. Please fix! ### 1/5 — App Crashing *2018-11-28, version 1.7* When trying to add a new token using the activation code the app crashes and closes when hitting the “done” button I am currently using version 1.7 on iOS 12.1 Can you guys please release a fix for this!! ### 1/5 — Outdated and convoluted *2016-03-23, version 1.3* The process for setting this up is a nightmare let alone the outdated app. ### 1/5 — Refresh Broken *2015-10-18, version 1.3* It appears that a recent update (one of the July 2015 updates) broke the "new token response each time app is activated" functionality. Must refresh manually - sometimes; it seems to be random whether it generates a new code or not. Minor annoyance mostly, but it worked perfectly for a very long time (almost 3 years?) - why did it break now? ### 1/5 — Still broken. *2015-07-30, version 1.3* Best advertising ever for other 2FA products. 3rd release and it's still breaking. A couple of senior execs required physical tokens shipped overnight as they are fed up. We will probably dump Dell Defender when support expires. We have already dropped Dell for servers and laptops. ### 1/5 — Rubbish *2015-07-20, version 1.2* Took this long to rebrand the app and you still can't delete tokens, while rendering existing tokens broken. Unusable. Well done. ## Most praised reviews (10 highest-rated) ### 5/5 — Amazing App *2022-07-24, version 2.1* I have no clue why the star ratings are generally so low. I’ve used this app for about 2.5 years now. I’ve never once had an issue with it and it works exactly as it says it does. Works great for my freelance work as well as for different financial accounts to keep everything safer. Keep up the good work! ### 5/5 — Xatar *2020-04-20* Gar kein reden und so Köftespieß mit Ayran iz da ### 5/5 — Works perfectly well *2018-06-26, version 1.6* If you’re having problems I suspect it’s your IT and not this app. Works perfectly well for the task. Good luck to all who are dissatisfied. ### 5/5 — Love it! *2018-06-18, version 1.6* I have been using this on my iPhone for about a year now. Works great! I don’t have to remember ANOTHER password. Haven’t had an issue with it. I always refresh the first number and use the second one. Does it work on Apple Watch? ### 5/5 — Thanks! *2010-01-19, version 0* Thanks guys, not having to carry a hardware token is such a pleasure! Works perfectly and I really like the user interface. ### 5/5 — Systems consultant *2009-05-19, version 0* This app is the way to go! A+++ ### 5/5 — Just what i have been looking for *2009-04-08, version 0* Throw away your old bulky easily lost tokens! One less thing to carry with me, and it is free! Thank you Quest!!! ### 4/5 — Funktioniert mit IOS 26.2 nicht *2026-01-22* Leider bleibt die App beim Öffnen hängen und zeigt keinen Token mehr an. Nach dem Update auf IOS 26.2 ### 4/5 — Landscape! *2022-11-16, version 2.1* I have to look at this screen many many many times per day. For the love of God please enable landscape view mode on iPad. ### 4/5 — It works *2020-09-17, version 1.10* Can you make a Apple Watch app? Would make my life a lot easier. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*