# Del Taco — user reviews > 499 indexed App Store user reviews of Del Taco by Del Taco LLC, rated 4.73/5 from 43,233 ratings. - Source: https://appshunter.io/ios/app/del-taco/id1114398020/reviews - App overview in markdown: https://appshunter.io/ios/app/del-taco/id1114398020.md - Rating breakdown: 5★ 37,421 · 4★ 3,186 · 3★ 776 · 2★ 316 · 1★ 1,284 ## What do users think of Del Taco? Overall sentiment: negative **Pros** - 🚀 Fast and convenient ordering - 👍 Customizable orders - 💰 Good deals and rewards **Cons** - 🐛 Frequent app crashes and glitches - 💳 Issues with payment and rewards - 🤔 Confusing and unintuitive user interface - 🔒 Security concerns with credit card information - ⏱️ Slow and unresponsive app performance **Commonly reported bugs** - Unable to log in or reset password - Rewards and offers not working as expected - Ordering process getting stuck or not completing - App crashing or freezing during use **Most requested features** - Add Apple Pay or other mobile payment options - Improve rewards program and offer more valuable deals - Streamline the ordering process and make it more user-friendly - Provide better customer support and communication ## Newest reviews (19 of 499) ### 2/5 — You cant order light ice or no ice *2026-08-22, version 3.9.5* Title says it all ### 2/5 — Rewards have been broken a while *2026-08-14, version 3.9.5* For months now rewards won’t apply ever. No matter what store or what’s in cart they always say your order doesn’t qualify unless you go to the store and have the cashier scan it in. Super poorly designed app, also constantly crashes on iPad if you rotate screen, everything is frequently glitchy on any device. Please fix it as the stores and deals are great! Also why is it 2026 and no Apple Pay? ### 3/5 — Glitch app *2026-08-08, version 3.9.5* The app seems to be very glitchy. When I try to use the favorites sometimes it works and sometimes it subtracts different items I’ve noticed now it’ll consistently subtract items with favorites even when I make a new favorite it works the first time and then after that it’s subtract items as well. ### 1/5 — Terrible, terrible UX *2026-08-04, version 3.9.5* Please revise your app. It's extremely clunky to do anything, takes forever to get started, and has poor integration with iOS features. I would go into more detail but if you're a Del Taco app team member reading this, please just check out other fast food apps to see what they did right ### 3/5 — Can’t view items. *2026-08-02, version 3.9.5* This app needs to seriously let you view what you ordered before paying. I accidentally order two of the same meals. Luckily I got to cancel order and was immediately refunded. But was annoying to do it all over again. Taco Bell has it right… come on Del Taco. ### 1/5 — Predatory practices *2026-07-30, version 3.9.5* Cart is hidden intentionally at checkout. I’ve been screwed out of more deals this way than I care to admit. UI/UX of this app is absolutely terrible. Food: 10 App: 1 ### 1/5 — The app sucks *2026-07-29, version 3.9.5* Won’t let you verify email. ### 1/5 — Create an account *2026-07-28, version 3.9.5* Can’t create an account, therefore I can’t order. Can’t order? Lose a customer. ### 4/5 — Apple Pay *2026-07-27, version 3.9.5* The app needs an option to pay with Apple Pay. ### 1/5 — Actually Zero Stars *2026-07-27, version 3.9.5* Been trying to sign up and the email notification sent to me sends me to a blank page. All other links on the email work, just not the one to verify my email. Oh well, guess it’s better not to have the app since the recent reviews are all negative. ### 1/5 — Actually unusable *2026-07-27, version 3.9.5* Never have I written a review for an app but this genuinely mad me so mad I had to write one. Can’t open the app unless you set up an account. They need an egregious amount of information for a simple fast food mobile app but whatever I said. Tried 3 different emails to create an account just for every verification email to load to a link that doesn’t work and since this is the only fast food app in HISTORY to NOT let you use a guest user, you can’t even place an order. Worst app I’ve ever used and honestly makes me never want to even try del taco again. Thanks for the most broken and glitchy thing ever ### 1/5 — Inoperable app *2026-07-26, version 3.9.5* The app does a good job of collecting your information and then never allowing user to move beyond email verification process. Guess gathering consumer data is better than actual sales. ### 1/5 — App sucks *2026-07-25, version 3.9.5* App sucks. Can’t add rewards to order for whatever reason ### 1/5 — Terrible *2026-07-25, version 3.9.5* I oreded a milk shake and once it got to my house the shake was spoiled and chunky. It was horrible. ### 1/5 — Doesn’t work *2026-07-24, version 3.9.5* Doesn’t even show a map. Just keeps asking to type in my zip code. Lost a customer near a new restaurant that opened. ### 1/5 — Have a Saved card,asking to add a card still *2026-07-24, version 3.9.5* Uh… ok then 😒 ### 2/5 — Payment issues *2026-07-24, version 3.9.5* You add a card. Use it a few times errors for declined. Delete the entry then re add the same card. After 2-3 uses same issue. So I decided for get this deleted and wanted to use Apple Pay. No option. Do I tried a different card. Again works a few times then declines. Delete read exact card and it works for a few times ### 3/5 — App could be better *2026-07-23, version 3.9.5* The app needs an order tracker function. It has an order history, but no way of keep tabs on the order. ### 1/5 — Horrible *2026-07-22, version 3.9.5* Incredibly frustrating to use when trying to just sign in ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible app *2026-08-21, version 3.9.5* The app freezes constantly. Trying to customize your order to remove or add toppings is so confusing. You get coupon in the mail and they don’t work on the app. I am a big Del Taco fan but their app makes it difficult. Taco Bell and Mc Donald’s app is very easy to navigates and works. Take notes Del Taco Bell ### 1/5 — Difficult to use *2026-08-20, version 3.9.5* Tried to order taco night. it said a quantity of 3 were required. I tried to go back and fix the order. The app then deleted the whole order. The app is difficult to use and takes too long ### 1/5 — Constant App problems *2026-08-20, version 3.9.5* The app constantly has problems. From not being able to process payments, to having to manually add payment method each time and recently having a whole order prepped but being unable to click the checkout button. Literally cannot order food on the app. No complaints for the local establishment though their good. ### 1/5 — Terrible app *2026-08-19, version 3.9.5* Wow, where do I begin? First, the app is so slow, it might even be worse than McDonald’s app. Which is saying a lot. It’s not seamless and takes forever to load between items and getting into your cart. Then, if you add a card and there’s an issue/you need to retype something, there’s no option to edit card info on the order. You just have to close out and start all over again. THEN if you use Apple Pay, it doesn’t want to recognize the zip code. I did a bunch of trouble shooting and even checking my address with my Mastercard through apple, and everything was right. But the app kept saying invalid zip code. Finally, they don’t even have everything on the app. One of my kids loves del’s chicken and fry box, but it wasn’t on the app. Luckily because of my zip code issue I went into the store to order and noticed that. I’m not sure what else wasn’t on there, but I did notice that! Deleting the app after writing this review because it’s a waste ### 1/5 — Horrible *2026-08-14, version 3.9.5* There is no way to add or remove items from your order. Or even to review your order before payment. How am I supposed to make changes if I need to? ### 1/5 — Unsusable *2026-08-13, version 3.9.5* Literally cannot view your order, what the heck are you guys smoking? ### 1/5 — Hard to use when in a hurry *2026-08-13, version 3.9.5* Every time I have to re-enter my payment information, and I have two separate payment cards on the app. Also, the app doesn’t use Apple Pay or Google Wallet ### 1/5 — No Apple Pay *2026-08-07, version 3.9.5* Very slow app. Very sluggish. No Apple Pay. Kicks back saying invalid card information. Developers could've done better ### 1/5 — Scammy fast food app *2026-08-06, version 3.9.5* More than half the time when I enter my receipt to collect points it is rejected. The app says I’ve entered something incorrectly, try again. No, it is correct. I’ve taken screenshots of what I’ve entered, taken a picture of my receipt, as well as a screenshot of the error message. I submit all to customer service with my complaint and then I end up getting credited for the points. Should I have to do this to get the points that they’re offering? No! It’s a waste of time. McDonald’s has a great app. Carl’s Jr.’s has a decent app, Arby’s does a nice job. What is wrong with Del Taco??! ### 1/5 — Offer and Rewards fail often *2026-08-04, version 3.9.5* Done with this app. It happened yet again today. Tried using an offer: Scanned and nothing. Cashier tried too and wasn’t giving the discount, then offer showed a lock which I assume means It’s been used even though it wasn’t. ## Most praised reviews (10 highest-rated) ### 5/5 — Thank you Aanjay! *2026-08-01, version 3.9.5* Goodness! I have been running since 7:30am! With only a banana & a plain donut! It’s already 8:30pm, I decided to to drive through your DEL TACO for real food… I had the pleasure of Aanjay warm greeting ! Not only did I experience a professional representative at your establishment, I also enjoyed my dinner! I have noticed TACO BELL doesn’t have customers! I don’t care for their food for years since I heard a horrific incident years ago! I walked into your restaurant & the cleanliness means everything! KEEP UP the EXCELLENT CUSTOMER SERVICE & Warm Greeting! Excellent customer service = JOB SECURITY!!! $$$$$$ I would rate your restaurant with 10 stars🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟I always think of your restaurant when I am in a hurry & missed a meal! Thus far, I have NEVER been unsatisfied! Thanks again “DEL TACO” #1 in my mind & book!! 1st choice!💯👍😇🤗🤗🤗 ### 5/5 — Better than Taco Bell by a mile *2026-06-14, version 3.9.5* I love del taco, I just recently started eating there. I’m surprised it’s not as famous as Taco Bell. Change nothing, just get better marketing, and this place would be booming ### 5/5 — Very Helpfiul *2026-06-13, version 3.9.5* Brianna at the Watermen location is very pleasant and helpful ### 5/5 — North town del taco *2026-06-13, version 3.9.5* It’s clean the lady’s in the morning are so nice. Love the crew bathrooms are clean. Best del taco in sparks/reno area. Love you guys. Price raised a little higher again but it’s the chain that raised the price. Suck everything is going up but are pay checks ### 5/5 — Del Taco on El Norte Escondido CA *2026-05-27, version 3.9.5* I just wanted to let you know that this Del taco on El Norte and Escondido has to be the nicest the cleanest the best tasting food and matter how busy they are they’re always polite and treat you special the manager FRANCELIA and Oliver South are amazing if you want to go to a good Del taco that you won’t be disappointed this is the stop thank you Trish ### 5/5 — Satisfied *2026-05-06, version 3.9.4* Good food and really like the crew especially Daniella ### 5/5 — Van buren location *2026-04-10, version 3.9.4* I stop at this location almost every morning b4 work Delia always greats me with a smile and reminds me to have a great day I love the coffee here. ### 5/5 — Old stale Ice Tea! Yuck *2026-03-20, version 3.9.4* I paid almost $4.00 for a large worst Ice-tea ever! I am not happy. That’s a waste of my hard earned money! It’s definitely NOT fresh! Yuck! ### 5/5 — Parker Colorado Store *2026-03-14, version 3.9.4* Our local store in Parker Colorado is Great! The service is great, people are helpful and orders are accurate. Best of all, the food is really good. Shout out to Eric, Thanks for your help! ### 5/5 — Love DT! *2025-12-06, version 3.9.3* That $7 meal is fire --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*