# Delighted — Manage Surveys Analyze Results

> Real-time customer experience feedback and analysis tool for businesses. (iPhone/iPad app by Qualtrics, LLC.)

- Source: https://appshunter.io/ios/app/delighted/id818669432 (this page in markdown: same URL + `.md`)
- Developer: [Qualtrics, LLC](https://appshunter.io/developer/1785894774)
- Category: Business
- Price: Free
- Rating: 3.60/5 from 14 App Store ratings · 7 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.0 · 16 MB
- Languages: American English
- Released: 2018-12-15
- Data updated: 2026-06-10
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/delighted/id818669432/reviews.md

## What is Delighted?

Keep a pulse on customer experience wherever you are with the Delighted app. Securely sign in to your account, scroll through real-time customer feedback, and add notes to specific customer records for follow-up. 

Use the Delighted app to: 

• Add Widgets to your home screen or lock screen to show chosen CX metrics
• See your current NPS, CSAT, CES, or 5-star score at a glance
• Understand your score breakdown with the score bar
• Tap any response to see its full details like scoring, properties, and notes.
• Share responses with your team to take action
• Enable Push Notifications on new responses

The Delighted app is a free resource for Delighted users, in addition to the Delighted Kiosk app for in-store feedback collection. Once you download the app, enter your login credentials to start viewing survey data on the go. The app fully supports users with 2-step security turned on.

About Delighted:
Delighted by Qualtrics is the fastest and easiest way to gather actional customer, product, and employee feedback. Trusted by thousands of organizations, Delighted is the self-serve experience management platform of choice for the world’s top brands. Create and send surveys in minutes, no technical knowledge required.

## Key features

- Real-time feedback monitoring
- NPS, CSAT, CES score tracking
- Detailed response analysis
- Home/lock screen widgets
- Push notifications for new responses
- Share feedback with team

## Recent user reviews (7 of 7)

All indexed reviews: https://appshunter.io/ios/app/delighted/id818669432/reviews.md

### 1/5 — Inoperable

*2025-06-05*

How in the world is it that this app crashes and is inoperable for months at a time? Updates, delete and reinstall—doesn’t work for me or anyone else.

### 1/5 — Currently Inoperable

*2025-03-15*

Unable to use the app, because it crashes upon opening. It used to work great! Uninstall/reinstall hasn’t helped.

### 1/5 — App constantly crashing

*2025-01-22*

Please fix it

### 1/5 — Crash

*2024-12-17*

Nothing but crashes.

### 5/5 — Access to my critical customer data on the go

*2020-06-25*

I love using Delighted to survey my customers and track their health via NPS. Unfortunately if a customer reported an issue in the survey, I wouldn’t see it if I wasn’t on my laptop. Now I can check on surveys and see my overall score at any time. Data syncing works great and I can even submit comments to track customer follow-up with my team members. Thanks Delighted- this is an awesome app!

### 1/5 — Limited Functionality

*2019-01-09*

Was expecting more than being limited to just the last 30 day NPS score. No filtering of responses - just one endless scroll of survey feedback. App very lacking and undoubtedly recommend accessing account through mobile web instead.

### 5/5 — Great! Please add tags.

*2018-12-23*

Great to have this with me everywhere I go. Please add the ability to tag survey responses from the app.

## Frequently asked questions about Delighted

### What is Delighted?

Delighted is a self-serve experience management platform that helps businesses gather customer, product, and employee feedback quickly and easily. It allows users to create and send surveys in minutes without requiring technical knowledge.

### What devices does Delighted support?

The Delighted app is available for iPhone, iPad, and iPod. It is designed to provide access to survey data on the go across these Apple devices.

### How often is Delighted updated?

The latest version of Delighted is 2.6, and it was last updated on September 24, 2024. This indicates regular updates to improve functionality and reliability.

### What is the age rating for Delighted?

Delighted has an age rating of 17+. This is likely due to the business context and the nature of the data it handles, which may be more relevant to adult users.

### Does Delighted have ads?

Yes, the Delighted app contains advertisements. Users will encounter ads while using the application.

### How does Delighted handle security?

Delighted prioritizes security and fully supports users with 2-step verification enabled. This adds an extra layer of protection for your account and sensitive customer feedback data.

### What are the key metrics I can see in Delighted?

You can see your current Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), or 5-star score at a glance. The app also provides a score bar for understanding score breakdowns.

### Can I customize my view with Delighted?

Yes, you can add widgets to your home screen or lock screen to display chosen customer experience (CX) metrics. This allows for quick access to important data.

## Version history (last 5 releases)

### 2.6 — 2024-09-24

You can now swipe left and right on the response detail page to go to the next and previous response.

### 2.5.1 — 2024-02-12

Bug fixes and improvements.

### 2.5 — 2024-02-11

Bug fixes and improvements.

### 2.4 — 2023-12-02

Bug fixes and improvements.

### 2.2 — 2023-11-01

Bug fixes and improvements.

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## More apps by Qualtrics, LLC

- [Qualtrics Surveys](https://appshunter.io/ios/app/qualtrics-surveys/id671910896)
- [Clarabridge Inbox](https://appshunter.io/ios/app/clarabridge-inbox/id860582320)
- [Qualtrics XM](https://appshunter.io/ios/app/qualtrics-xm/id1319935291)
- [XM Advocates](https://appshunter.io/ios/app/xm-advocates/id1608034807)
- [X4 Events](https://appshunter.io/ios/app/x4-events/id6740502382)

All apps by Qualtrics, LLC: https://appshunter.io/developer/1785894774

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*