# Delighted — user reviews

> 7 indexed App Store user reviews of Delighted by Qualtrics, LLC, rated 3.60/5 from 14 ratings.

- Source: https://appshunter.io/ios/app/delighted/id818669432/reviews
- App overview in markdown: https://appshunter.io/ios/app/delighted/id818669432.md
- Rating breakdown: 5★ 9 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 5

## Most critical reviews (7 lowest-rated)

### 1/5 — Inoperable

*2025-06-05*

How in the world is it that this app crashes and is inoperable for months at a time? Updates, delete and reinstall—doesn’t work for me or anyone else.

### 1/5 — Currently Inoperable

*2025-03-15*

Unable to use the app, because it crashes upon opening. It used to work great! Uninstall/reinstall hasn’t helped.

### 1/5 — App constantly crashing

*2025-01-22*

Please fix it

### 1/5 — Crash

*2024-12-17*

Nothing but crashes.

### 1/5 — Limited Functionality

*2019-01-09*

Was expecting more than being limited to just the last 30 day NPS score. No filtering of responses - just one endless scroll of survey feedback. App very lacking and undoubtedly recommend accessing account through mobile web instead.

### 5/5 — Access to my critical customer data on the go

*2020-06-25*

I love using Delighted to survey my customers and track their health via NPS. Unfortunately if a customer reported an issue in the survey, I wouldn’t see it if I wasn’t on my laptop. Now I can check on surveys and see my overall score at any time. Data syncing works great and I can even submit comments to track customer follow-up with my team members. Thanks Delighted- this is an awesome app!

### 5/5 — Great! Please add tags.

*2018-12-23*

Great to have this with me everywhere I go. Please add the ability to tag survey responses from the app.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*