# Delivered, by Lowe's — user reviews

> 114 indexed App Store user reviews of Delivered, by Lowe's by Lowe's Companies, Inc., rated 1.90/5 from 508 ratings.

- Source: https://appshunter.io/ios/app/delivered-by-lowes/id1537807375/reviews
- App overview in markdown: https://appshunter.io/ios/app/delivered-by-lowes/id1537807375.md
- Rating breakdown: 5★ 98 · 4★ 8 · 3★ 7 · 2★ 24 · 1★ 371

## What do users think of Delivered, by Lowe's?

Overall sentiment: negative

**Pros**

- ⭐ Best delivery service app
- 📸 Easy to take pictures and track route

**Cons**

- 🐛 Constantly crashes and has issues
- 🔄 Logs users out frequently
- 🤯 Confusing and unintuitive UI
- 🗺️ Lacks map and navigation features
- 🔍 Difficult to find delivery details
- 💤 Poor performance and slow loading
- 🔒 Login and password issues

**Commonly reported bugs**

- Delivery information not syncing correctly
- App freezing and crashing frequently
- Issues with logging in and staying logged in
- Incorrect address and contact information
- Problems with photo and note uploads

**Most requested features**

- Add map and navigation features
- Improve UI and make it more user-friendly
- Allow viewing of past delivery details
- Enhance communication and real-time updates
- Improve stability and reduce crashes

## Newest reviews (16 of 114)

### 1/5 — Work update !

*2026-04-01, version 5.1.5*

How is it possible that you guys actually make something worse by updating it? If I could give you half a star, I would.

### 1/5 — Crazy

*2026-02-16, version 5.1.2*

You would expect that a company that has millions of dollars would make something better

### 1/5 — Aggravating

*2026-01-14, version 5.1.1*

I can’t believe after years have passed this app still sucks and has as many issues as it started with, does no one care to make this any better ?

### 1/5 — Problema con los choferes

*2026-01-09, version 5.1.1*

Ustedes no pueden obligar a las personas que tengan la ubicación activa siempre solo debe ser cuando se esté usando la aplicación eso es í legal debería dejarlo como estaba solo cuando se use la aplicación

### 1/5 — Exchanges

*2025-10-22, version 5.1.0*

Please update the app where we can see exchanges the three Lowe’s I run for have went paperless I don’t know what is an exchange unless the customer says something and I call the store to confirm

### 1/5 — Trash

*2025-10-14, version 5.0.3*

Just trash the update just made it worse

### 1/5 — Worst app

*2025-10-10, version 5.0.3*

App always has issues.

### 1/5 — Pecimas

*2025-09-17, version 5.0.0*

Cada actualización es peor que la anterior ya basta de ponerla más difícil para nosotros los repartidores

### 1/5 — Update

*2025-09-16, version 5.0.0*

Is it sooo gaiiiii, you guys amaze me, I didn’t think it could get worse but y’all just pull surprises out the ahh

### 1/5 — Not good

*2025-09-15, version 5.0.0*

Logs me out every time I try to go back into it. Needs to go back to two or three updates ago.  Older versions were so much bettter.   So inconvenient when your in a customers home and it logs out for no reason.  Worst app I’ve ever used for a job.

### 1/5 — Malfunction

*2025-09-10, version 5.0.0*

I've been using this application for over two years, and unfortunately, I've noticed that with each update, instead of fixing existing problems, the situation gets worse. While it's the application I need for my work, I believe it would be beneficial to invest in ensuring better performance and stability, as it handles images of great importance to both the consumer and the provider.

### 1/5 — 👎

*2025-07-11, version 4.1.1*

Easily the worst app I’ve ever been forced to use for work. It’s buggy, constantly crashes, logs you out for no reason, and half the time the info doesn’t even show up correctly on the receiving end. It’s a required tool, but it feels completely unfinished. Routes glitch out, updates don’t sync, and calling dispatch doesn’t resolve anything on your end, just theirs. For something that’s supposed to make deliveries easier, it somehow makes everything more difficult. Needs a complete overhaul.

### 1/5 — Haul aways

*2025-07-03, version 4.1.1*

Can’t see until arrived

### 1/5 — Horrible Update

*2025-05-30, version 4.1.1*

Whoever is updating this app has never done a delivery in their life. It used to be better. I used to be able to see exactly what I was delivering the moment I clicked on a customer’s name. Now I have to dig even deeper. I hate that you’ve made it so that I have to have an active connection to the internet to even see which customers I need to deliver to. Ridiculous when I go through areas with no service. Do better

### 1/5 — Mala

*2025-05-23, version 4.1.1*

Súper mala

### 1/5 — 🙄🙄🙄

*2025-05-03, version 4.0.2*

La última actualización arruinó la aplicación

## Most critical reviews (10 lowest-rated)

### 1/5 — Horrible App

*2026-08-11, version 5.3.0*

I have to use the app for work, it’s had issues the whole time, 4years, I just recently  did the update it said I needed and now every time I want to log in, I have to delete and reinstall it , photos I take don’t appear on other devices with the same app, I had 3 different phones and all 3 phones had different photos

### 1/5 — Buggy

*2026-08-05, version 5.3.0*

Updating it to change how every looks instead of updating the software to make it run better. Constantly freezing and not set up for I phone users.

### 1/5 — Cagada

*2026-07-25, version 5.3.0*

No sirve para nada

### 1/5 — Come on guys don’t mess with the app

*2026-07-22, version 5.3.0*

The app is kicking me out every time I open the app. I miss the software the first time I used this app. Every new upgrade is horrible

### 1/5 — Trash

*2026-07-22, version 5.3.0*

After each update, everything get worse.. unfortunately need to use every single day to work..

### 1/5 — Constant crashing

*2026-07-21, version 5.3.0*

New update constantly crashes the app out

### 1/5 — Robert

*2026-06-22, version 5.1.6*

Extremely Sucks,Opsolutly not extremely good,terrible experience !!!!!!!!!!!!!!!!!

### 1/5 — N/A

*2026-06-19, version 5.1.6*

This app is sox not work good

### 1/5 — Horrible

*2026-05-16, version 5.1.6*

Horrible

### 1/5 — Logging in

*2026-04-04, version 5.1.5*

It’s been a week my log has not worked and has been changed 2 times and still does not work 
This orders don’t show up and it always frozen

## Most praised reviews (10 highest-rated)

### 5/5 — The best delivery service app

*2024-07-30*

I love this app. Easy to take pictures and track the route

### 5/5 — Oscar driver Lowe’s

*2024-03-28, version 3.18.0*

Esta perfecta la actualización

### 5/5 — Review

*2024-02-05, version 3.16.1*

Excellent

### 5/5 — iOS update

*2022-09-15*

App does not work correctly with iOS 16 will not let you go past the manager release screen. There is no select for manager release screen

### 3/5 — Adding GPS coordinates

*2021-12-16, version 3.2.1*

Can we please add GPS coordinates as this was an amazing option we had with our previous app (dispatch track) which allowed full visibility for not only management but for the store and contractors.
Every delivery app has this tool- door dash- Amazon etc
If we are competing with the big delivery companies then we should be equipped.
Next
Route visibility isn’t available to the driver until after midnight.
This is another issue that would be helpful if addressed

### 2/5 — “Notes” issue

*2026-06-04, version 5.1.6*

The “notes” feature isn’t working properly.  Drivers can’t view what is being typed as the keyboard screen blocks the message box.  It’s either type or view the message, not both at the same time.

### 2/5 — Fix notes

*2026-05-13, version 5.1.6*

The notes section where the teams have to provide notes as to why we cannot deliver or any concerns of the matter we cannot see what we are writing in notes so if there’s any typos or anything misspelled we can’t correct them after posting the note please fix this

### 2/5 — Was not optimal, now less optimal

*2025-09-28, version 5.0.1*

As of 9/28/25 the app had updated. The look stays the same, you can now scroll through the trucks without having to wait for the list to load. We have however lost the ability to look at customer phone numbers after the stop is completed. There are several reasons why this is an issue. 
The app still hides the details of the delivery behind the services option, which still can’t be accessed without pressing arrive. You still have to go into the job blind as to what it is you’re actually doing at the house.
  The app now also no longer allows speech to text, which was very useful for notes on certain jobs while moving fast.
  Allow the delivery team to see phone numbers after a job is completed, allow them to open the services without having to arrive at the location, and bring back speech to text. The app is getting better, but holds itself back.
   An app that could be good, but continues to be various forms of almost bad.

### 2/5 — Functional but not optimal

*2025-05-04*

The new update has changed the look. It doesn’t crash near as much anymore. It still randomly kicks me and makes me sign back in but it’s a lot better than what was before. My one and only huge complaint is the service details box is hidden behind the arrive button. With Lowe’s on time delivery policy, it’s impossible to view pickup orders or to check if there is Haul aways on stops you haven’t arrived at yet. We have to go in blind.

### 2/5 — Still a major Liability

*2023-05-05*

Been stuck using this app for over a year.
As a contractor/Carrier there is nothing more frustrating than trying to rely on an app to run a business and the app reliably looses photos, notes, I’ve even had entire deliveries get memory dumped.
Carriers should have access across all devices to view photos in real time and they should also be able to be saved to internal memory on the users device

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
