# Delivery Route Planner - Upper — user reviews

> 328 indexed App Store user reviews of Delivery Route Planner by Monocubed, Inc, rated 4.50/5 from 1,710 ratings.

- Source: https://appshunter.io/ios/app/delivery-route-planner-upper/id1481934166/reviews
- App overview in markdown: https://appshunter.io/ios/app/delivery-route-planner-upper/id1481934166.md
- Rating breakdown: 5★ 1,276 · 4★ 207 · 3★ 110 · 2★ 27 · 1★ 90

## What do users think of Delivery Route Planner?

Overall sentiment: positive

**Pros**

- 🚀 Efficient route planning
- 🚛 Helpful for delivery drivers
- 👍 Easy to use
- ⏱️ Time-saving
- 💰 Cost-effective

**Cons**

- 🐛 Occasional routing issues
- 🔒 Concerns about data security
- 💰 Expensive subscription
- 🤖 Aggressive review prompts

**Commonly reported bugs**

- Addresses not recognized
- Route optimization not working as expected
- Inability to contact support

**Most requested features**

- Ability to prioritize/reorder stops
- Integration with business software
- Customizable route optimization
- Offline mode for areas with poor connectivity

## Newest reviews (18 of 328)

### 4/5 — 👍

*2026-04-21, version 8.9*

Good app

### 5/5 — DK auto route

*2026-03-04, version 8.6.1*

W

### 2/5 — Way to expensive

*2026-03-04*

Way to expensive and uses Google Maps. I don’t like Google Maps.

### 5/5 — Process servers miracle!!!

*2026-03-01, version 8.6.1*

I couldn’t do my job without this

### 5/5 — Works well

*2026-02-19, version 8.6.1*

I like the way it works and it comes in handy. I use it with Apple Maps

### 4/5 — App Crashes

*2026-02-08, version 8.6*

I use it daily. Works great but it can be a little slow opening saved routes.

### 5/5 — Helpful

*2026-02-06, version 8.6*

Thanks

### 5/5 — Love

*2026-01-28, version 8.6*

Live

### 2/5 — Mixed signals

*2026-01-19*

The app seems really good. It’s cool that you can save contacts and there’s a lot of settings you can add. But what’s not cool is when I’m doing my job delivering and I’m just trying to do a couple over routes and in the middle of it you tell me I have to purchase your trial right after I’ve already created the route and you’ve allowed me to create the route and proceed with the route and in the middle of it you just say I have to purchase your subscription. It’s a smart marketing strategy but as a user that’s a slap to the face.

### 4/5 — Great App

*2026-01-15*

This app is absolutely fantastic and I have enjoyed using it over the last few years. I specifically use it for work as a field sales representative and it helps me get across town without wasting gas and time. The only reason that I’m giving this app a four star is because it literally asked me every day to leave a review even when I have a review written.

### 5/5 — Work

*2026-01-14, version 8.6*

It’s great

### 4/5 — App Crashes

*2026-01-04, version 8.6*

I am having a problem with the app immediately crashing after I open it. I have restarted my phone and everything else but no fix insight

### 5/5 — Wow

*2026-01-02, version 8.6*

The best mf app for delivery 
Made my life easier $$

### 5/5 — Love this app makes plowing driveways 10 times ezer

*2026-01-01, version 8.6*

Love this app makes plowing driveways 10 times ezer

### 5/5 — Great route planner

*2025-12-30, version 8.6*

Still love it

### 4/5 — App Crashes

*2025-12-27, version 8.5*

I am having a problem with the app immediately crashing after I open it. I have restarted my phone and everything else but no fix insight

### 5/5 — Love it!

*2025-12-27*

Using it for a long time and love optimizing day to day delivery route. Super quick and easy to use

### 3/5 — App won’t load

*2025-12-23*

Not sure if it’s somehow my phone but every time I go to open the app it immediately closes. I tried restarting my phone, and force closing the app, but as a delivery driver that was depending on this today, I’m very frustrated as I’d already set up my route last night and now it’s not working. I shouldn’t have relied on it so heavily because I’m quite literally going to be forced to buy another app just to get the job done today, and not sure if I’ll come back to Upper once it’s fixed…

Again, not sure if it’s my phone or the app but I saw the app just got an update today and now it’s not working. Terrible timing two days before Christmas…

**Developer response:** Thank you so much for the feedback!

## Most critical reviews (10 lowest-rated)

### 1/5 — Review656

*2026-03-12, version 8.6.1*

I have used this app for years. The last couple of years it is not running as smooth as it used to.

### 1/5 — Not what I expected

*2026-01-11, version 8.6*

From losing all my routes to not being able to add new locations the last few months have been hell for trying to run my business. Customer service isn’t very helpful and sometimes takes a few days to respond. I used this app for years but because of recent developments I won’t be returning.

### 1/5 — Spammy

*2025-12-18, version 8.4*

Would be a little higher but it keeps spamming me to leave a review

### 1/5 — This a Fraud app don’t install it. It charged me 7 times

*2025-10-13, version 8.3*

This app charged me 7 times even though I don’t know I don’t know about this app. I never installed it. They charged me for 189 please don’t use it. All the reviews are fake.  They use the stolen data be careful——- don’t install  don’t share your card details with this please please please. 
I got a mail from them but didn’t resolve the raised ticket

### 1/5 — TRASH APP

*2025-07-02, version 8.3*

Trash

### 1/5 — Routenoptimierung ungenügend

*2025-03-14*

Routenoptimierung ok, aber Eintragung undÄnderungen schwierig. Support nett, aber nur auf Englisch… ist uns zu Aufwändig. Der bezahl Account für monatlich 5,50 € gibt im Report nicht mal die anfangs und end Zeiten an, geschweige denn die Zeiten der Ausführung hierzu wird der teure Account benötigt. Völlig unakzeptabel

**Developer response:** Danke für Ihr Feedback. Wir verstehen Ihre Bedenken und arbeiten kontinuierlich daran, die Benutzerfreundlichkeit zu verbessern. Unser Support-Team hilft gerne weiter – wir nehmen Ihr Anliegen ernst und werden prüfen, wie wir die gewünschten Funktionen besser bereitstellen können.

### 1/5 — Misleading

*2025-02-22, version 8.1*

Signed up for the free trial in the app and went to upload my address book and it made me go to another website and when I logged into there it didn’t recognize my subscription. When I tried to contact the developer their wives wouldn’t display the captcha and I couldn’t even message them to ask for help.

### 1/5 — Not even

*2025-01-17, version 8.1*

This is a terrible app. If you ever have any complications, you will never be able to reach anyone about your concerns and you would most likely mess up whatever delivery you were intending to make.

### 1/5 — Scam Software

*2024-07-26, version 7.6*

I’ve used this application a few times and it has always worked well. I’m not a delivery guy, but I had a need for a work project to efficiently define a route for multiple addresses, nearly 100 locations. 

I just subscribed again for a week as I have in the past to define a route and it wouldn’t let me because my list included more than 25 locations. It said I had to upgrade to the Champion plan. When I subscribed, there was no mention of a Champion plan or limits for the standard (Pro) plan, plus, there is no offering for a Champion plan. 

They also doubled the cost of the annual plan. 

I recommend passing on this app and move on to another route planning application. The makers of this app got greedy for people who are casual users.

### 1/5 — Verry baaaaaad

*2024-04-20*

Veey uselesss app never waste your money

## Most praised reviews (10 highest-rated)

### 5/5 — Best for sales

*2026-07-21, version 8.9.4*

Planning out my route everyday became much easier. Just add addresses and let this app do the rest. I chose my Waze for it to use for directions. Could not be easier.

### 5/5 — Fast and easy

*2026-07-11, version 8.9.3*

Really easy to use and fast route is generated. Love the option to use spreadsheet instead of typing addresses. Can export reports to my manager as well so all great!

### 5/5 — It’s good

*2026-06-27, version 8.9.2*

Easy to use

### 5/5 — Muy buena

*2026-06-08, version 8.9.2*

La uso para mi trabajo y me funciona muy bien

### 5/5 — Newspaper Deliver

*2026-06-08, version 8.9.2*

Absolutely fantastic service! I arrived well within the estimated time window, and I could add notes for every items to be delivered. 10/10!

### 5/5 — Upper

*2026-05-18, version 8.9.1*

Delivery route planner

### 5/5 — Review656

*2026-05-12, version 8.9.1*

I have used this app for years. The last couple of years it is not running as smooth as it used to.

### 5/5 — Yvenson1982

*2026-03-30, version 8.6.1*

Yvenson1982

### 5/5 — Excellent

*2026-03-29*

Excellente application, simple et efficace

### 5/5 — Mr

*2026-03-19, version 8.6.1*

H

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
