# Dell AR Assistant — user reviews > 8 indexed App Store user reviews of Dell AR Assistant by Dell Inc., rated 3.20/5 from 13 ratings. - Source: https://appshunter.io/ios/app/dell-ar-assistant/id1521610787/reviews - App overview in markdown: https://appshunter.io/ios/app/dell-ar-assistant/id1521610787.md - Rating breakdown: 5★ 7 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 6 ## Most critical reviews (8 lowest-rated) ### 1/5 — Just doesn’t work anymore *2026-01-08* Worked when it worked, now it doesn’t work at all regardless of what device I install it on. Launches to a black screen every time ### 1/5 — Horrible! *2024-10-03* Horrible, horrible, horrible! ### 1/5 — App not updated *2023-10-12* The app doesn’t contain any newer workstations like the 7760, 7770, 7780, 5820, 5860. ### 1/5 — Disappointing *2023-08-12, version 1.9.2* I installed this app about a month ago and it worked well until a week ago when it suddenly stopped working. The procedures downloaded for the devices I have but upon trying to open them it would be stuck on ‘Loading’ and then the screen would go black and the app would crash. I tested this on two different devices and it happened on all of them over time. ### 1/5 — Didn’t work at all for me *2022-10-19* Tried it on my iPhone and it never worked, even though I’m on the latest iOS version. ### 5/5 — BEST APP EVER *2025-12-21* I love this app! It shows you the steps to take and how to take apart your laptop. We need more apps like this so we can repair our own laptops! This app worked great! Please never shut down the servers for this 🥰 ### 5/5 — Useful guide *2024-12-14, version 2.1.0* Very useful and easy to use. Replaced heat sink and fan on my work laptop in 15 minutes using this app! ### 5/5 — Dell AR Assistant *2023-06-17* Dell AR Assistant rocks my works! xo --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*