# Dell Audio

> Companion app for Dell wireless audio devices to personalize headset features. (iPhone/iPad app by Dell Inc..)

- Source: https://appshunter.io/ios/app/dell-audio/id6472411862 (this page in markdown: same URL + `.md`)
- Developer: [Dell Inc.](https://appshunter.io/developer/461040046)
- Category: Productivity
- Price: Free
- Rating: 3.50/5 from 12 App Store ratings · 14 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 56 MB
- Languages: American English, French (France), German (Germany), Japanese, Korean, Chinese (Simplified, China), European Spanish, Chinese (Traditional, Taiwan)
- Released: 2024-02-27
- Data updated: 2026-07-08
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/dell-audio/id6472411862/reviews.md

## What is Dell Audio?

Dell Audio app is a companion mobile app for Dell wireless audio devices that enables you to personalize and enable headset features. This app currently supports - 
                                                                                                                
1)	Dell Pro Premium Wireless ANC Headset - WL7024   
2)	Dell Pro Plus Wireless ANC Headset - WL5024                                                                                                                                                                                                                               
3)	Dell Pro Wireless Headset - WL3024                                                                                                                                                         
4)	Dell Pro Plus Wireless Speakerphone - SL525
5)	Dell Pro Plus Earbuds - EB525
                                                                                                                                                                                                   
We have 2 Audio Modes to customize your settings based on your activity:

• Collaboration Mode - Be heard clearly when you are on conference calls with Mic Noise Cancellation. Control noise from both outgoing and incoming audio*. Control the volume of your voice on a call with Sidetone slider.

• Multimedia Mode - Set preset modes with Audio Preset. Create your own Custom preset using the Audio Equalizer, by adjusting settings for bass, mid-range, and treble levels. Or choose from predefined audio profiles: Default, Bass Boost, Speech Boost and Treble Boost




In addition, the Dell Audio app allows you to do so much more:

• Manage Noise lets you turn on noise cancellation or adjust the transparency level to decide how much surrounding sounds you want to hear*.

• Automated Actions allow you to pause music or mute mic when you take off the headset or earbuds. With Quick Pause, you can even pause music or mute mic by taking off just the earcup of WL7024.

• Busy Light turns on a red colored light on the headset when you are on call, indicating to people around you to leave you undisturbed, ideal for hot desking and hybrid work*.

• Voice Guidance sets the amount of audio prompts user may need for device features.                                                                                                  

• Auto Off helps Dell wireless audio devices to automatically power off after a period of inactivity.

• Battery Status indicator displays your audio devices battery status with a visual battery indicator.

• You can also see the current firmware version and do firmware updates upon being notified. 

• Also supports device walkthrough content and device guides access from the app

• ‘Find My Earbuds’* allows users to track the location of supported earbud devices. 



*For Earbuds only
* This feature is currently NOT supported on Mobile Devices that have Dell Audio App downloaded from China’s app stores like iOS App Store, Google Play store and Tencent Store.

## Key features

- Personalize headset features
- Customize audio modes (Collaboration/Multimedia)
- Manage noise cancellation and transparency
- Automated actions (pause music, mute mic)
- Busy Light indicator
- Firmware updates
- Find My Earbuds feature

## Recent user reviews (10 of 14)

All indexed reviews: https://appshunter.io/ios/app/dell-audio/id6472411862/reviews.md

### 3/5 — SL525

*2026-03-23*

Will not connect to app after firmware update.

### 1/5 — App fails to connect to headphones

*2025-12-13*

On first time use, the app failed to detect and pair with the headset. I paired it manually, then the app sees the device but cannot connect to show battery state or any other features

### 1/5 — Doesn't work

*2025-09-10, version 1.1.0*

The auto off setting doesn't apply on the WL5024 headset, this is extremely frustrating

### 1/5 — Laughable I spent money on this

*2025-07-16*

This device is embarrassing, it like technology from 2001.  I’ve been trying to give it away for 3 months as I can’t in good conscience charge anyone for this.

### 1/5 — Lack of Support

*2025-02-07, version 1.0.3*

The app can’t find the WL5024. You guys should make a list of supported headsets for this app.

### 1/5 — App does not sync

*2024-12-09, version 1.0.3*

App does not find my wl3024

### 1/5 — Simplemente no funciona

*2024-10-05, version 1.0.3*

No hay forma de usar esta aplicación con los headset WL3023

### 1/5 — Not able to do what it is designed for

*2024-10-04, version 1.0.3*

Can’t connect Dell WL3024 headsets after pairing!

### 3/5 — Connection issue and Sidetone is not good

*2024-07-14*

I have updated the software to most recent version2.8.1. I do have a connection issue with this headphones. when I connect to the computer, it is good to use to use it. when I done use it and put it on my desk. Maybe 15 or 20 minutes later I pick it up and try to use it, the microphone doesn’t work. The other side can’t hear me taking. And I have tested it a few times and got the same result. So, please take a look. 
Sidetone- I have set it to maximum level (5), but I still couldn’t hear my own voice clearly. This is very important for meetings. Why don’t you make it total 10 setting levels like Logitech headphones. I have Logitech zone wireless 2. So I know it has much better sidetone than DELL. But Dell will be almost perfect if sidetone functionality can be fixed. Please investigate the issues and make the improvements

**Developer response:** The WL5024 headset features an auto-detection function that automatically mutes the microphone when the headset is removed. This helps prevent unintended audio transmission. When using a Bluetooth connection, the microphone mutes automatically, but platforms like Teams or Zoom may still show it as unmuted. However, if you use a dongle, the mute/unmute status on Teams or Zoom will sync with the headset's status, resolving any confusion.
 
Alternatively, you can disable the wear detection feature using the Dell Peripheral Manager (DPeM) for Windows users, or you can download the DELL Audio app from the Apple Store or Google Play Store.
Support for Dell Pro Wireless ANC Headset - WL5024 | Drivers & Downloads | Dell US
 
Additionally, Dell will address the sidetone issue in a future update. Please stay tuned for any firmware updates at the same support link.

### 1/5 — Can not connect WL5024 too

*2024-04-26*

By the way, user manual too brief to instruct……need to spend some extra time on getting into using it…..

**Developer response:** Dell Response- Please make sure that the latest firmware is being used (version 2.8.1 or newer). For downloading the latest firmware, please visit
www.Dell.com/support/WL5024. Thereafter, step by step details on connecting the headset can be found in the Dell Audio user guide.

## Frequently asked questions about Dell Audio

### What Dell wireless audio devices does Dell Audio support?

Dell Audio currently supports the Dell Pro Premium Wireless ANC Headset - WL7024, Dell Pro Plus Wireless ANC Headset - WL5024, Dell Pro Wireless Headset - WL3024, Dell Pro Plus Wireless Speakerphone - SL525, and Dell Pro Plus Earbuds - EB525.

### How can I improve call quality with Dell Audio?

The 'Collaboration Mode' in Dell Audio offers Mic Noise Cancellation to ensure you are heard clearly on conference calls. You can also control outgoing and incoming noise, and adjust your voice volume with the Sidetone slider.

### Can I customize music playback with Dell Audio?

Yes, 'Multimedia Mode' allows you to set preset audio modes or create your own custom equalizer settings for bass, mid-range, and treble. You can also choose from predefined profiles like Bass Boost and Speech Boost.

### Does Dell Audio offer a way to find lost earbuds?

Yes, the 'Find My Earbuds' feature is available for supported earbud devices, allowing users to track their location.

### How often is Dell Audio updated?

The latest version of Dell Audio is 1.1.2, which was released on February 27, 2024. The app was last updated on January 19, 2026, indicating a potential for regular updates.

### What is the age rating for Dell Audio?

Dell Audio has an age rating of 4+, making it suitable for a wide range of users.

### Can Dell Audio help manage battery life?

Yes, Dell Audio includes a 'Battery Status indicator' to display your audio device's battery level. It also features an 'Auto Off' function to conserve power by automatically shutting down devices after a period of inactivity.

### Is Dell Audio available on Android devices?

Based on the provided data, Dell Audio is supported on iPhones and iPods. Support for Android devices is not explicitly mentioned.

## Version history (last 5 releases)

### 1.1.2 — 2026-01-19

1. Supports Device Walkthrough Contents
2. Supports Device Guide Access

### 1.1.1 — 2025-09-23

1. Support for new Audio device : Dell Pro Plus Earbuds - EB525                                                                                                      
2. ‘Find My Earbuds’* allows users to track the location of supported earbud devices
3. User experience enhancements

### 1.1.0 — 2025-07-14

1.	Support for new Audio device : Dell Pro Plus Wireless Speakerphone – SL525
2.	Auto Off feature added : Customize your Dell wireless audio devices to automatically power off after a period of inactivity
3.	User experience enhancements

### 1.0.3 — 2024-07-26

1.       Firmware update feature for supported headsets under App Settings 
2.       Bug fixes and performance improvements. 
3.       LE Audio support

### 1.0.2 — 2024-05-17

User experience improvements

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All apps by Dell Inc.: https://appshunter.io/developer/461040046

## Related topics

[dell audio](https://appshunter.io/ios/topics/dell-audio) · [dell](https://appshunter.io/ios/topics/dell)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-08.*
