# Dell Quick Resource Locator > Mobile tool for accessing Dell hardware system information and support videos via QR codes. (iPhone/iPad app by Dell Inc..) - Source: https://appshunter.io/ios/app/dell-quick-resource-locator/id507133271 (this page in markdown: same URL + `.md`) - Developer: [Dell Inc.](https://appshunter.io/developer/461040046) - Category: Productivity, Reference - Price: Free - Rating: 1.60/5 from 41 App Store ratings · 35 written reviews indexed - Age rating: 4+ - Requires: iOS 12.0 · 25 MB - Languages: American English, French (France), German (Germany), Japanese, Korean, Brazilian Portuguese, Chinese (Simplified, China) - Released: 2012-04-02 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/dell-quick-resource-locator/id507133271/reviews.md ## What is Dell Quick Resource Locator? Description Use the Quick Resource Locator (QRL) to get immediate access to extensive system information and detailed how-to videos using your smartphone and a model specific QR code on Dell PowerEdge servers, Networking switches, Edge Gateways, and the latest Dell Precision Workstations. Find answers to your questions quicker, and easier than before. New in version 4.0 Home Page - Now you can save your favorite products, videos, documents, and service tags to your personalized home page for quicker and easier access to the information you need. Search - Use the new search feature to find products, topics, and service tags quickly and easily. Navigation – Now it’s easier than ever to navigate QRL, and find the information you need. Key features * Step by Step service videos for system components * Software setup and configuration videos * Searchable Owner’s manual formatted for mobile viewing * PowerEdge error code look-up tool * Service Tag look-up tool providing warranty and original configuration details * Intelligent search feature for all support content * Direct link to contact Dell support * Embedded QR code scanner * Multi Language Support ## Key features - QR code scanning for hardware information - Step-by-step service and setup videos - Searchable owner's manuals - Error code and service tag look-up - Personalized home page for saved items - Intelligent search for support content ## Recent user reviews (10 of 35) All indexed reviews: https://appshunter.io/ios/app/dell-quick-resource-locator/id507133271/reviews.md ### 1/5 — This app should be taken down. It’s worthless. Doesn’t work. *2024-02-17* This app should be taken down. It’s worthless. Doesn’t work. All it can do for me is crash again and again. I cannot even locate resources manually by entering in the service tag. Nothing works. #abandonedapp ### 1/5 — Crashes when trying to read QR *2022-03-16, version 5.0.9* Will read device description QR on top of service tag will crash when attempting to read bottom of tag QR code. ### 1/5 — Doesn’t work at all *2020-08-16, version 5.0.0* It scans the QR and then stops working. It reports there’s an updated version and tells you to download it from the App Store but there’s no new version on the App Store - 15Aug2020 update. Remains a completely useless application. I updated to the latest version and even reboot the iPhone. The app appeared to scan the QR code on a brand new server and then displayed a spinning circle for 10 minutes. I looked up the service tag with Safari on the same iPhone, no issues with that, so it’s not about internet service. What the heck is wrong with you Dell? ### 1/5 — Buggy and crashes a lot *2020-04-08, version 4.4.5* Come on Dell, you charge a premium for your devices. Show some love to the app developers. If the product isn’t ready, don’t release it. ### 1/5 — Absolute garbage *2019-09-25, version 4.4.2* Scans the QR code, then hangs - on a brand new r440 edge server. Completely useless, just like their BTLE app which keep popping up dialog boxes about certificates. ### 1/5 — Doesn’t work as expected *2019-08-04, version 4.4.0* Same problems as others reported. Buggy. Doesn’t work. Browse leaves a blank white page, Crashes. Says there’s an update but no update in App Store. I’m not able to use this app. Waste of time. Hope Dell gets their * together ### 1/5 — Utter Broken Garbage *2019-08-04, version 4.4.0* App is non-functional ### 1/5 — Oh my *2019-07-25, version 4.4.0* I cannot believe how bad this app is. I’d love to see the functionality... if it would simply run on my iPhone 6s Plus running iOS 12.3.1. Crashes or displays prompt to update for which there is no update. If I bypass the update go to lookup, the QR code reader does not recognize a QR code. You cannot turn on the light to read a QR in a dark location (e.g. a server in a rack). Selecting Service Tag lookup freezes the app immediately or upon keying a character or two. Bad. Really bad. ### 1/5 — What?! *2019-07-11, version 4.4.0* A stock QR reader works better than this specialized app. ### 1/5 — Spinning Star of Death...... useless non-working App *2019-07-06, version 4.4.0* Developers really need to test the App before releasing it. Doesn’t work at all!! ## Frequently asked questions about Dell Quick Resource Locator ### What does the Dell Quick Resource Locator app do? This app provides immediate access to extensive system information and detailed how-to videos for Dell PowerEdge servers, Networking switches, Edge Gateways, and Dell Precision Workstations. You can use your smartphone and a model-specific QR code on the hardware to quickly find answers and guides. ### What are the key features of the app? Key features include step-by-step service and software setup videos, searchable owner's manuals formatted for mobile, a PowerEdge error code look-up tool, a service tag look-up for warranty and configuration details, an intelligent search feature, and an embedded QR code scanner. ### Is the Dell Quick Resource Locator app free to use? Yes, the application is available for free. There are no mentioned costs or in-app purchases associated with its use. ### What kind of Dell hardware is supported by this app? The app specifically supports Dell PowerEdge servers, Networking switches, Edge Gateways, and the latest Dell Precision Workstations. You will need to scan a model-specific QR code found on these devices. ### How can this app help me troubleshoot Dell hardware? The app offers several troubleshooting resources, including step-by-step videos for system components, software setup and configuration videos, a PowerEdge error code look-up tool, and a service tag look-up that provides warranty and original configuration details. The intelligent search also helps find relevant support content quickly. ## Version history (last 5 releases) ### 6.1.0 — 2023-09-19 Bug fixes ### 6.0 — 2022-08-26 • Bug fixes • UI enhancements ### 5.0.12 — 2022-05-19 Bug fixes ### 5.0.11 — 2022-03-26 Bug fixes and performance improvements ### 5.0.9 — 2021-08-20 Bug fixes and performance improvements ## Apps similar to Dell Quick Resource Locator | App | Rating | Price | Category | | --- | --- | --- | --- | | [PRTG - Monitoring](https://appshunter.io/ios/app/prtg-monitoring/id326306472) | 4.8 (1,950) | Free | Productivity | | [Pulseway](https://appshunter.io/ios/app/pulseway/id405566169) | 4.6 (615) | Free | Productivity | | [IP Keypad - Subnet Calculator](https://appshunter.io/ios/app/ip-keypad-subnet-calculator/id504232308) | 4.7 (141) | Free | Productivity | | [IT Glue](https://appshunter.io/ios/app/it-glue/id1281698600) | 1.9 (7) | Free | Productivity | | [ADSignify - Active Directory](https://appshunter.io/ios/app/adsignify-active-directory/id1528672922) | 4.5 (6) | Free | Productivity | | [Microsoft 365 Admin](https://appshunter.io/ios/app/microsoft-365-admin/id761397963) | 4.7 (5,797) | Free | Productivity | ## More apps by Dell Inc. - [OpenManage Mobile](https://appshunter.io/ios/app/openmanage-mobile/id949941153) - [Dell Help a Customer](https://appshunter.io/ios/app/dell-help-a-customer/id1289886774) - [Dell E-Lab Navigator](https://appshunter.io/ios/app/dell-e-lab-navigator/id1326861604) - [Dell AIOps](https://appshunter.io/ios/app/dell-aiops/id1438499574) - [Dell Technologies World 2023](https://appshunter.io/ios/app/dell-technologies-world-2023/id1459988795) All apps by Dell Inc.: https://appshunter.io/developer/461040046 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*