# Delmarva Power — user reviews > 167 indexed App Store user reviews of Delmarva Power by EXELON BUSINESS SERVICES COMPANY, LLC, rated 4.50/5 from 9,797 ratings. - Source: https://appshunter.io/ios/app/delmarva-power/id489964338/reviews - App overview in markdown: https://appshunter.io/ios/app/delmarva-power/id489964338.md - Rating breakdown: 5★ 6,779 · 4★ 536 · 3★ 224 · 2★ 101 · 1★ 579 ## What do users think of Delmarva Power? Overall sentiment: negative **Pros** - 🚀 Easy to use - 👍 Helpful tools - 🚀 Convenient payment options - 👍 Good customer service **Cons** - 🐛 Bugs and glitches - 🔒 Privacy concerns - 💰 High prices and fees - 🔋 Unreliable app performance - 🤬 Poor communication from company **Commonly reported bugs** - Login and sign-in issues - Inability to view usage data - Billing and payment problems - Thermostat controls not working **Most requested features** - Improve usage tracking and reporting - Add more customization options - Streamline account management - Enhance outage notification system ## Newest reviews (19 of 167) ### 2/5 — Problema en el pago *2026-08-14, version 26.2.0* Últimamente me están cobrando doble y cuando llamo pésimo servicio de las costumer services ### 1/5 — Trouble Logging In *2026-07-07, version 26.2.0* It does the popup for the otp and then it goes back to the login screen. ### 1/5 — Too expensive *2026-07-06, version 26.2.0* Poor service ### 1/5 — Down all the time *2026-07-05, version 26.2.0* Yall suck ### 1/5 — Allow Fossil fuel plants to open *2026-07-01, version 26.2.0* You charge too much since electricity has to travel further from PA and NJ. This isn’t going to be ready by any decision maker, so it doesn’t matter. I’m moving this month and I’m so happy not be paying you crazy high rates due to some political kickbacks!! ### 3/5 — Price hike *2026-07-01, version 26.2.0* It should be illegal to charge this much for a delivery service!!! ### 1/5 — Horrible app *2026-06-28, version 26.2.0* The app is always glitching. It’s difficult to make payments or view accurate account details ### 1/5 — App *2026-06-26, version 26.2.0* Very confusing and don’t let you do what you need to do. The app says one thing but when you spoke to a person they say another . I just don’t want my power to get cut off ### 1/5 — Not great *2026-06-22, version 26.2.0* This app is pretty annoying. It is always slow to load, and requires multiple clicks to work properly. When there’s an outage, it is NEVER updated in a timely manner. It’s an attempt to be helpful, but misses the mark completely. ### 1/5 — Broken *2026-06-19, version 26.2.0* No longer allows you to control the thermostat remotely. Completely pointless app. ### 1/5 — Review *2026-06-16, version 26.2.0* The worst. ### 1/5 — Delivery fee *2026-06-09, version 26.2.0* The delivery fee almost the same as the bill it’s self ### 1/5 — Terrible *2026-06-09, version 26.2.0* App barely works and customer service is never correct or consistent ### 1/5 — Nice app *2026-06-08, version 26.2.0* I am able to pay my bill quick and easy through the app with a small fee of 2.50. ### 1/5 — Payment issues *2026-05-26, version 26.2.0* Very difficult to pay multiple accounts ### 1/5 — Can’t see my usage *2026-05-25, version 26.2.0* Haven’t been able to see my usage for about a week now. Very disappointing ### 1/5 — Monthly Bill *2026-05-21, version 26.2.0* Terrible…and you already know that. ### 2/5 — Outrageous “Delivery Fees” *2026-05-20, version 26.2.0* Not only do you use AI but you also put the cost of maintaining YOUR infrastructure and AI data centers on the customer resulting in ridiculous costs, but guess what WE HAVE NO OTHER OPTIONS FOR POWER. ### 1/5 — Too high *2026-05-15, version 26.1.0* Too high ## Most critical reviews (10 lowest-rated) ### 1/5 — Criminal *2026-09-01, version 26.2.0* Worst company ever all you do is stick it to the working people. Why is my supply higher than my usage? I live in a apartment. ### 1/5 — Total bill *2026-08-30, version 26.2.0* I stayed at my apartment 1 day and got charged $76+ what a joke!!!!! ### 1/5 — Power bill *2026-08-22, version 26.2.0* This is most difficult bill I’ve encountered in many years . I have ask for a technician to come to my apartment building I work 16 hours a day just to pay my rent and electric. I’ve been getting estimated billing for years. There is no way my electric bill doubled in 1 month. I have to choose what other bill I won’t be able to pay. I reached out to programs for assistance but I don’t qualify because of me being a single person not on welfare. I need a professional to come and read my meter ### 1/5 — Unfortunate Format Change *2026-08-11, version 26.2.0* When trying to compare last year’s bills to this year’s bills it is unnecessarily difficult. Less information is given on the current bills. Some areas claim to be comparisons, but are statements. ### 1/5 — Needy *2026-08-08, version 26.2.0* The is ok at what it does. But why does it ask me to review it every time I use it. Sometime multiple times? This is annoying ### 1/5 — Over charge *2026-07-14, version 26.2.0* When I am home my bill is low, when I am on vacation no one here nothing running it high definitely something is wrong. I have asked for the monitor to be check they tell nothing wrong. The monitor has never been replaced which they have told me it was replaced funny thing I was working from home that day and no one showed up to replace it. Can’t trust anyone wish I could use another company ### 1/5 — Run *2026-07-13, version 26.2.0* Delmarva power is the absolute worst power company to have your electric with they rob you blind ### 1/5 — Does not work *2026-07-10, version 26.2.0* This app doesn’t work at all. Can’t see my current account info. Can’t make a payment. DP should be ashamed ### 1/5 — It’s Delmarva. Do we need to even say more? *2026-07-07, version 26.2.0* Much like the company, the app sucks too. Down for PLANNED maintenance during a peak heat wave and holiday weekend. It was down for maintenance for a couple days. Can they be any more out of touch with their customers that are heals hostage? ### 1/5 — Logging Out *2026-07-07, version 26.2.0* I am so tired of being logged out when I go to use the app. I send a text code to my phone. It accepts the code but still won’t log me in. It’s annoying as hell. ## Most praised reviews (10 highest-rated) ### 5/5 — Outstanding! *2026-05-26, version 26.2.0* Outstanding! ### 5/5 — Easy To Use *2026-05-13, version 26.1.0* Their online app makes it easy see and pay my bill. Well done folks! ### 5/5 — Prices are outrageous *2026-04-26, version 25.3.2* Delivery fees are out of control and Delmarva is only concerned with making more money. ### 5/5 — Dont choose if you have an option *2026-02-27, version 25.3.2* Delmarva Power had become outrageous to deal with. They continue to raise our prices and the delivery fee is more than my supply fee. If I had a choice I would use a different electric supplier. Unfortunately we don’t so they can charge us what they want. If I ever move I guarantee the first thing I will check is who supplies the electric. ### 5/5 — 🙌🏼 *2025-11-26, version 25.3.2* So easy and efficient for paying your bill. Love the app! ### 5/5 — Solar power information *2025-09-19, version 25.2.0* Where is the info on my solar generation and use listed on my monthly bill? It isn’t clearly visible. How am I supposed to determine how to much of my usage is from solar and from Delmarva. ### 5/5 — Service Level *2025-09-03, version 25.2.0* Other then the occasional power outage Delmarva provides quality service. For the most part until recently their usage rates have been acceptable. However for some undetermined and unannounced reason their rates have increased even without our additional usage. Intend the reach out to them for an explanation. ### 5/5 — Refund *2025-02-09, version 24.50.0* Overdue ### 5/5 — Power outage *2024-08-25, version 23.9.3* I have a breathing machine and I can be out air for that length of time ### 5/5 — DPL *2024-03-29, version 23.9.3* I love my DPL app it’s easy to maneuver convenient plus you get to see your complete breakdown of your bill. Thank you for making easy friendly app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*