# Dental 99 — user reviews > 81 indexed App Store user reviews of Dental 99 by Dental 99 Pty Limited, rated 1.00/5 from 2 ratings. - Source: https://appshunter.io/ios/app/dental-99/id1445981888/reviews - App overview in markdown: https://appshunter.io/ios/app/dental-99/id1445981888.md - Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 2 ## What do users think of Dental 99? Overall sentiment: positive **Pros** - 💰 Affordable fixed pricing at $99 - 👍 Easy-to-use mobile app - 🚀 Fast and efficient service - 😊 Professional and friendly staff - 🏥 Modern, clean clinic facilities - 📱 Convenient online booking and check-in - 📊 Digital records and X-rays accessible in app - 🦷 High-quality dental work - 💬 Clear communication and explanation of procedures - 🎯 Thorough dental examinations **Cons** - 🐛 App crashes and won't open - ⌨️ Keyboard not appearing on login screen - 📱 Incompatible with older iOS versions - ⏰ Limited appointment availability - 💳 Payment processing issues - 📞 No phone support available - 💸 Refund policy unclear - credits only - ⚠️ Quality inconsistency across locations - 🚫 Difficult to reach customer service - 🔄 Slot cancellation issues when rebooking **Commonly reported bugs** - Keyboard not displaying on unique code entry screen - App crashes immediately after opening - App incompatible with iOS versions below 14.3 - App crashes on iPhone 6 and older devices - Payment failed error with Afterpay - Afterpay integration not working - App quits on startup after update - Login screen freezes preventing code entry **Most requested features** - Expand to Perth location - MacBook/desktop web access - Collapsible aftercare notifications - Phone number for customer support - Refund option instead of credit only - Support for older iPhone models - Improved appointment availability - Better payment method options ## Newest reviews (10 of 81) ### 4/5 — Make available for MacBook *2025-11-02, version 1.9.35* Hi why can’t I get this on my air book? ### 4/5 — Good service *2025-07-08, version 1.9.35* Good dentist appointment. Teeth felt cleaner. Was shorter than excepted, have had better quality teeth cleaning in the past but for the $99 it was good enough! Will come back. ### 4/5 — Easy to use app but some improvements could be made *2023-05-29, version 1.9.26* App works fine and I’ve had no issues when booking, navigating, and checking in at the actual dentist. Suggestion - would be great if aftercare notifications can be removed by user or collapsed by date so that it’s easy to scroll through. ### 2/5 — Awesome to Awful *2021-09-24, version 1.9.14* This used to be amazing and quick and economical. Now the problem is that you can’t get a booking within 2-3 weeks. At least one month to get a booking. And now the customer server always says to keep checking and book once you found close date. I finally found the closer date so I cancelled the previous date to book the new one then bam! The slot just available was gone and the previous slot is gone as well. Happened to me couple of times. At least if I get the refund i could have shut up but no you don’t get refund but the credit. Now I have $400 stuck in this can’t get back money and cannot book quick. Because my tooth was in so much pain I have to go else where. Dental99 became awesome to awful. ### 5/5 — Clean, Easy and Professional all round *2021-03-19, version 1.9.10* The Best overall Dental experience I’ve had from top to bottom!.. App is extremely easy to use and well coded with functionality Pre paying and self scan check in on arrival makes more of a difference then even I though it would on how easy the actual day itself goes. The Dentistry itself is top notch and zero complaints about my experiences coming here. Bottom line is this Service may be extremely affordable but it is in no way “ cheap “ or lacking because if it ### 1/5 — Bad experience so far *2021-03-05, version 1.9.10* I thought id chat to the online chat on their site to get more info on the services since they dont have a phone number. ive been on here for one hour with the chat. A simple question: does your cleanup service include polishing, the chat person shows up as Alexandria, but i think they passed on the chat to 4 different people and each of them asked me how can i help you after 10 mins while waiting for the last one to reply, Alexandria name stayed the same, they all could not answer the simple question if it comes with polishing included. If this is the customer service for a simple enquiry i cant imagine the actual service. Horrible ### 5/5 — Best Price in Sydney *2021-02-26, version 1.9.10* Cheap and fantastic service! ### 5/5 — Super App *2021-02-18, version 1.9.10* Their price and management is fantastic especially App is so good and super easy to use. Such a relief when dental is so expensive everywhere else. ### 5/5 — The App is easy to use and works seamlessly *2021-01-27, version 1.9.9* The App is easy to use and works seamlessly ### 1/5 — App quits immediately *2021-01-07, version 1.9.8* After updating the app to this lYest version, it won’t start at all - just quits immediately! So now I can’t even access a very important info I need urgently! Apparently, this update requires the latest iOS 14.3, otherwise it won’t work at all. So if you’re running the iOS or have an older phone, you won’t be able to use their services at all! It’s extremely frustrating and disappointing, there should definitely be a warning on the app update! ## Most critical reviews (10 lowest-rated) ### 1/5 — Cannot log in *2025-02-07* When I try to long in, the keyboard does not show up on the unique code prompt page ### 1/5 — Broken app *2025-01-21, version 1.9.33* The app has been broken for months. Returning patient cannot get past the screen to enter unique code on iPhones running latest iOS ### 1/5 — Buggy app *2024-10-09, version 1.9.32* I tried to log in to make a booking. I got to the screen where it says that a unique code has been sent to you to login, but you cannot enter the code. The screen keyboard does not pop up. ### 1/5 — You get what you pay for *2024-01-23, version 1.9.29* Tried this company out for a change. The clean was very quick and not thorough. I was told I needed 2 fillings. I didn’t believe it so I got a second opinion from my regular dentist who said no fillings were required. ### 1/5 — Negligent dental work and customer service. *2023-10-22, version 1.9.29* I have been trying to reach out for a month regarding an issue from my last visit on 23/9. The dentist left calculus on my front tooth, and despite multiple attempts via email and chat, I have received no response. This is a breach of Australian consumer law. If I don't hear back by week's end, I will have to file complaints with ADA, AHPRA, and the Health Ombudsman. Please provide a direct contact for immediate resolution. ### 1/5 — Be careful!!! *2023-09-25, version 1.9.29* Never trust this application, especially international students should pay attention. Due to the problem I had, I made an appointment and cancelled the appointment a few days in advance, but they do not pay my money and they tell me that you have a loan inside, process it or your right to use your money will burn. In a multicultural country like Australia, students who do not speak English can easily fall into this trap. ### 1/5 — Dental pain *2023-03-08, version 1.9.25* Hard to get appointments ### 1/5 — Hate it *2022-12-03, version 1.9.24* I had a filling done and now I can’t eat cold food or els i will hurt like so much and now I can’t eat food at all and the pain or so bad I wanna cry and they over numbed it and when it was in the process the pain was a 10 and when I put my hand up the saw but did nothing and I want to give it a 0 but that’s not possible so i give it a one and that appointment was last year and the pain is so bad it feel’s worst then a broken bone and not even a pain killer will stop it worst place ever ### 1/5 — Update *2022-11-13, version 1.9.24* The update for this App is require but only works for IOS 14. I’ve got an old IPhone 6 so does not allow me update to the latest version. Dental99 should give other options such as using a computer to pay for the services. Now I cannot go to the dentist because I cannot use the latest version of the App. Very disappointed! ### 1/5 — Scam *2022-02-17, version 1.9.19* Very bad experience, I won’t use this app again! ## Most praised reviews (10 highest-rated) ### 5/5 — PERTH *2025-11-21, version 1.9.35* Guys open one in Perth please!!!!!! You will succeed so much ### 5/5 — Thanks *2023-08-23, version 1.9.28* Five stars professional services. ### 5/5 — Wow. *2021-06-22, version 1.9.12* Yeah, this is good. Better service and cheaper than other dentists, was skeptical at first but… yeh very good. ### 5/5 — Excellent Service and Dental Clinic *2021-06-21, version 1.9.12* This clinic is phenomenal. The Dentist and the Assistant were very nice. They were able to clean my kids teeth, most specially my youngest one. Normally she will cry and the dentist will just rebooked the appointment. However at Dental99 Marayong branch, they were able to clean her teeth and she was so happy and excited for the next visit. Thank you so much for an excellent team work. We cannot wait until their next appointment. ### 5/5 — Very Happy *2021-06-16, version 1.9.12* The service of the dentist was fantastic and extremely thorough. The use of the app is fantastic how I can book in my next appointments as I wish. So happy. Dr Jessica at the Clayton Clinic in Melbourne was exceptional. Very happy and will be telling all my friends about this service. Thank you guys ### 5/5 — Great Service at a Great Price *2021-05-24, version 1.9.12* Totally support Dental 99 Has the best service at a great price. Tired of being ripped off by Sydney dentists. Finally dental at a affordable price with highly experienced staff. ### 5/5 — Never thought I’d recommend a dentist. *2021-05-21, version 1.9.12* Outstanding service, price and app tools. ### 5/5 — Excellent *2021-05-18, version 1.9.12* Excellent dentist, very calming & informative. Explaining everything that they were about to do. Stopping regularly to check on me. The app is easy to use for booking, reviewing & checking in at the venue. ### 5/5 — Best Dentist ! *2021-05-10, version 1.9.12* Great service, very professional and did great job on my filling , thank you ### 5/5 — Fast and gentle *2021-03-31, version 1.9.11* Fast service and gentle --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*