# Derdack Enterprise Alert®

> Real-time IT/OT alerting and incident collaboration for enterprise systems. (iPhone/iPad app by Derdack GmbH.)

- Source: https://appshunter.io/ios/app/derdack-enterprise-alert/id986380399 (this page in markdown: same URL + `.md`)
- Developer: [Derdack GmbH](https://appshunter.io/developer/466792511)
- Category: Productivity
- Price: Free
- Rating: 1.80/5 from 12 App Store ratings · 5 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 88 MB
- Languages: American English, Dutch, German (Germany)
- Released: 2015-11-05
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/derdack-enterprise-alert/id986380399/reviews.md

## What is Derdack Enterprise Alert®?

The all-new Derdack mobile app uniquely combines top reliable IT & OT alerting with anywhere collaboration and incident remediation.

Receive, manage and track alarms and notifications in real-time directly on your mobile. Share incident details with your team, managers or other experts on duty. Instantly see who is on call. Troubleshoot and remedy critical incidents directly from your smart phone. 

This mobile app is an extension to Derdack Enterprise Alert® software and requires an on-premise or hybrid could installation of the backend software. It works with various ITSM systems and with manufacturing control, facility management and many other enterprise systems.

## Key features

- Real-time IT & OT alerting
- Incident management and tracking
- Anywhere collaboration
- Incident remediation
- On-call status visibility
- Integration with enterprise systems

## Recent user reviews (5 of 5)

All indexed reviews: https://appshunter.io/ios/app/derdack-enterprise-alert/id986380399/reviews.md

### 1/5 — Crashes

*2023-04-03, version 2.4.5*

This app main feature is to stop

### 1/5 — Needs a lot of work

*2023-01-22, version 2.4.4*

The app basically does what it’s supposed to, which is to notify when there’s an alert. Beyond that it’s a completely terrible user experience. Alerts sent at the same time overlap one another and lock out the interface until things calm down. If you open an alert, good luck closing it because the X button at the top right doesn’t respond the first 40 taps - might be something to do with the screen notch. But the biggest drawback of this app is the CONSTANT crashing. Seriously I’ve never used a more unstable app on iOS, it should never have passed App Store approval in this state.

### 1/5 — Barely Functioning

*2022-09-10, version 2.4.4*

I seriously don’t think I’ve had a worse experience with an app in my life.. ever. Constantly crashing, alert sounds play while you are looking at what it’s going off for, alert sounds overlap each other, when you try to ack the ack button just doesn’t work sometimes, the app does NOT send alerts to backups- there really is no end to the complaints. I cannot think of one redeeming quality of this app. Please sunset.

### 1/5 — Crashes constantly

*2022-08-01, version 2.4.4*

Every time I use the app while I’m on call, it crashes and shuts down on me. If I have 5 pages to acknowledge and later close, I can count on 10 crashes of the app. Rarely can I acknowledge a page without the app crashing, and the same when closing. Very frustrating experience and would love to see an update, it’s been 10 months since the last one.

### 1/5 — Instable

*2017-05-02, version 1.17*

L'application n'est pas stable. Se déconnecte constamment du serveur nous obligeant à s'authentifier plusieurs fois par jour. Nos clients iOS, on parle de plusieurs déconnexions aux heures.La compagnie n'est pas en mesure de trouver le problème.

## Frequently asked questions about Derdack Enterprise Alert®

### What is Derdack Enterprise Alert used for?

Derdack Enterprise Alert is used for reliable IT and OT alerting, incident management, and team collaboration. It allows users to receive, manage, and troubleshoot alarms and notifications in real-time directly from their mobile devices.

### Does Derdack Enterprise Alert require a backend installation?

Yes, this mobile app is an extension to Derdack Enterprise Alert® software and requires an on-premise or hybrid cloud installation of the backend software to function.

### What kind of enterprise systems does Derdack Enterprise Alert work with?

The app works with various ITSM systems, as well as manufacturing control, facility management, and many other enterprise systems, facilitating seamless integration.

### Is Derdack Enterprise Alert available on Android devices?

Based on the provided data, Derdack Enterprise Alert is currently supported on iPhone and iPod devices. Support for Android devices is not specified.

### How often is Derdack Enterprise Alert updated?

The latest version of Derdack Enterprise Alert is 2.5.1, which was last updated on December 17, 2025. This indicates a recent update, suggesting ongoing development and maintenance.

### What is the user sentiment for Derdack Enterprise Alert?

The app has a rating of 1.8 stars from 12 ratings. This suggests that users have expressed significant dissatisfaction with the application based on the available review data.

### Is Derdack Enterprise Alert free to use?

Yes, Derdack Enterprise Alert is offered for free. There are no in-app purchases or advertisements mentioned in the provided data.

### What is the age rating for Derdack Enterprise Alert?

Derdack Enterprise Alert has an age rating of 4+. This means it is considered suitable for users aged 4 and above.

## Version history (last 5 releases)

### 2.5.1 — 2025-12-17

- Age Ratings of the app have been updated.

### 2.5.0 — 2024-05-06

Maintenance update with fixes and stability improvements.

### 2.4.6 — 2023-09-07

Maintenance update.

### 2.4.5 — 2023-03-06

Maintenance release with minor fixes and improvements.

### 2.4.4 — 2021-09-08

- Various fixes and improved stability

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## More apps by Derdack GmbH

- [SIGNL4 - Mobile Alerting](https://appshunter.io/ios/app/signl4-mobile-alerting/id1100283480)

All apps by Derdack GmbH: https://appshunter.io/developer/466792511

## Related topics

[derdack gmbh](https://appshunter.io/ios/topics/derdack-gmbh)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*