# Dermatology First Derm — user reviews > 142 indexed App Store user reviews of Dermatology First Derm by iDoc24 Inc, rated 4.20/5 from 409 ratings. - Source: https://appshunter.io/ios/app/dermatology-first-derm/id564481892/reviews - App overview in markdown: https://appshunter.io/ios/app/dermatology-first-derm/id564481892.md - Rating breakdown: 5★ 296 · 4★ 38 · 3★ 5 · 2★ 7 · 1★ 63 ## What do users think of Dermatology First Derm? Overall sentiment: neutral **Pros** - 🚀 Fast & easy to use - 👍 Convenient for getting professional opinions - 🔒 Reviewed by medical experts - 💡 Helpful during COVID-19 pandemic **Cons** - 🐛 Incorrect diagnoses - 💰 Expensive for the service provided - 🔍 Limited ability to follow up or ask questions - 🕰️ Delayed responses beyond promised timeframe **Commonly reported bugs** - App crashes or fails to load - Payment issues and trouble getting refunds **Most requested features** - Ability to ask follow-up questions - Option to chat with the dermatologist directly - More transparency on the qualifications of the reviewing doctors ## Newest reviews (10 of 142) ### 4/5 — Not bad *2024-09-06, version 6.0.6* I sent 2 pictures and got a good response. The only thing I would like to see added is a way to ask a follow up question. ### 1/5 — Payant et impossible de voir si ça vaut la peine *2024-05-27, version 6.0.6* C'est payant et impossible de voir si ça vaut la peine! Avant de payer une application, celle-ci doit me démonter qu’elle en vaut le coup! Ici rien! ### 1/5 — Waste of money *2024-05-15, version 6.0.6* I was hoping to get help with a skin care routine to reduce the signs of aging. All I got was a confirmation that I had wrinkles and information you could find on YouTube. ### 3/5 — No diagnosis but fees are higher! *2024-04-13, version 6.0.6* I will review again but my first experience was to have to pay more than your ad says. ### 1/5 — This is bad *2024-04-06, version 6.0.6* I pad 20 dollars to submit a review and I waited so long and it was still submitting, I went to subway and when I came back, it still loading ### 1/5 — Waste of money *2023-12-04, version 6.0.5* They told me a few options of what my rash could be and then told me to go to a dermatologist. Waste of $35. ### 1/5 — No Prescriptions are Written *2023-10-04, version 6.0.4* App provides a response saying you need a prescription but does not provide the prescription. Therefore you will need to still go pay a doctor for the actual prescription. ### 1/5 — Non funziona *2023-08-21, version 6.0.4* Ho pagato per ricevere la risposta entro 24 ore, ne sono passate 38 e non mi hanno ancora risposto!!!! ### 1/5 — No response *2023-01-28, version 6.0.2* Paid $69.95 for expedited evaluation. Have not received evaluation as of time of this review; app indicates they reserve the right to take 48 hours to respond for premium services. ### 1/5 — Don’t waste your money *2022-12-26, version 6.0.2* You cannot converse with the person reviewing your case. Therefore the service is not at all helpful. The provider said I likely have something caused by sunlight exposure and it’s WINTER where I live, and grey every day. What a waste. ## Most critical reviews (10 lowest-rated) ### 1/5 — Scam *2026-04-25, version 6.0.8* Paid , sent a picture of my thigh and stated what condition I had and that OTC lotions didn’t work. The reply 6 hours later was agreement on my condition but on my shoulder !?! And recommendation for product formulation not an actual product name or a rx medication which is what was the purpose . So infuriating .. ### 1/5 — Scam don’t use *2025-06-02, version 6.0.8* I was experiencing hives and a rash and I took picture to see what could be the cause. I stated that I took prednisone and Benadryl, but wasn’t having any relief. After taking pictures and waiting 48 hours for my response I was told “ you have hives” try using Benadryl or Claritin. I spent $50 to find this out. This app is a scam. Don’t use it. ### 1/5 — Incorrect diagnosis *2025-05-21, version 6.0.8* I can’t recommend them. I thought they were good until I got a second opinion in person. Funny thing is, I showed the in person dermatologist the same photos I put on this app. This app gave me a scary incurable disease and I’m glad they were wrong. And I paid for the fastest shin 8 hours service and got it after 48 hours and they won’t respond to my email to adjust the price. This app is a scam to me at this point. ### 1/5 — Scam *2025-02-23, version 6.0.8* They said I will get an answer back by 48 hours but then still didn’t get one after 4 days. This is a scam don’t download it. ### 1/5 — Doesn’t load *2024-11-26, version 6.0.7* I downloaded app but when I open it, I get a blank screen. Opened using iphone16 ### 1/5 — You have to pay to even some what use the app ☹️ *2024-11-20, version 6.0.7* I couldn’t even submit anything without having to pay. And you had to put in your city and county which was a little odd. So that is why I have this one star. ### 1/5 — Don’t use it! Scam!!! download K health *2024-09-18, version 6.0.6* Scam!!! $65 to Google search what you have. They are not allowed to prescribe. They will give you a generic diagnosis and tell you to saw a derm in person! I could google people’s pictures and do the same. SCAM. Not doctors. ### 1/5 — SCAM - Just use Chat GPT *2024-08-29, version 6.0.6* This company is a complete waste of time and money, they took nearly 48 hours to confirm what Chat GPT or other AI apps can tell you, not to mention the extortionate pricing. The otc treatment they recommended didn't was far inferior to what any chat box can offer. STAY FAR AWAY FROM THIS SCAM COMPANY ### 1/5 — Didn’t address one of the concerns I had *2024-07-09, version 6.0.6* I know the diagnosis they gave me is wrong as they didn’t address the skin irritation I had (arguably the main concern). No feature to ask a follow-up question or anything like that. Very disappointed and disheartened. ### 1/5 — App won’t even open *2024-06-10, version 6.0.6* Not sure how this has over 4 stars. The app won’t even open ## Most praised reviews (10 highest-rated) ### 5/5 — Fast & Easy! *2025-10-10, version 6.0.8* A very helpful app that’s simple to use, with results reviewed by a medical expert and available to the user as fast as eight hours from submission. ### 5/5 — Very *2025-06-29, version 6.0.8* This app provided everything it said. I had a patch of skin causing me concern. The evaluation was professional and accurate giving me facts for plan going forward. ### 5/5 — Very fast and thorough answer *2025-06-02, version 6.0.8* I sent a question through the app on Saturday night and by Monday morning, I had a thorough response by one of the dermatologists. So happy with this app, definitely I would use it again. Thanks ### 5/5 — Replied faster than expected *2025-02-28, version 6.0.8* I used the website to submit not the app but it’s a very helpful service! I paid for 48hr response but they got back to me in about 30hr. The issue I had was something I’d never would have been able to identify on my own since it didn’t appear as a result when googling or asking ChatGPT. Glad I used it instead of self-diagnosing! They did miss answering the second half of the question I asked but it wasn’t as important. ### 5/5 — Reassured by a real doctor *2025-01-21, version 6.0.8* I was concerned about a skin rash and was tired of waiting weeks for a dermatology consultation. Started using First Derm and was really reassuring. I received a professional and detailed response in just one day. Highly recommended. ### 5/5 — Saved time *2024-11-06, version 6.0.7* Straight to the point and fast. Now I have started the treatment plan ### 5/5 — Best ever *2024-10-17, version 6.0.6* I had a worrisome spot on my skin and wanted to know what it was. First Derm shared clear information that made me feel relieved. They recommended a dermatology visit for further inspection, so now I can continue with some peace of mind. ### 5/5 — Great Information (Put my mind at ease) *2024-09-08, version 6.0.6* I contact First Derm for a second opinion. They fortified what my dermatologist said for my diagnosis. I am happy with service. ### 5/5 — It works *2024-08-11, version 6.0.6* I had a suspicion that I may have dermatitis or psoriasis in my scalp but I didn’t have a way to find out since I don’t have any health insurance so I decided to give this app a try to see if I could at least get in contact with the dermatologist to be able to diagnose it without paying thousands of dollars. My case was reviewed and confirmed as psoriasis or dermatitis as well as I was given at home treatment options. It’s worth it ### 5/5 — Quick Response *2023-06-17, version 6.0.4* Was a bit dubious about using this app, but decided to give it a go. I took a photo sent in my query and I had a response within 48 hours. A great app, and so easy to use. Thank you --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*