# DermTech Connect — Is it a mole or melanoma?

> Submit mole photos for dermatologist evaluation and potential genomic testing. (iPhone/iPad app by DermTech Operations, Inc..)

- Source: https://appshunter.io/ios/app/dermtech-connect/id1572734512 (this page in markdown: same URL + `.md`)
- Developer: [DermTech Operations, Inc.](https://appshunter.io/developer/1572734514)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 3.74/5 from 23 App Store ratings · 7 written reviews indexed
- Age rating: 17+
- Requires: iOS 12.0 · 127 MB
- Languages: English, French, German, Italian, Portuguese, Spanish
- Released: 2021-07-28
- Data updated: 2026-06-10
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/dermtech-connect/id1572734512/reviews.md

## What is DermTech Connect?

Now you can stop wondering about a suspicious mole in three easy steps: Click a photo. Submit it for evaluation. Receive the evaluation of the mole from an independent dermatologist utilizing the DermTech Connect app in approximately 48 hours. The consultation fee is $39 per mole. The fee is payable by credit card only. Insurance is not accepted for the professional services, and such services may not be covered by insurance, including Medicare or Medicaid.

If deemed appropriate by the dermatologist, they may also order the DermTech Melanoma Test, a non-invasive genomic laboratory test, for further evaluation of the suspicious mole. For more information on the test, please visit dermtech.com/how-it-works. The DermTech Melanoma Test is a clinical laboratory test and may be eligible for reimbursement like other laboratory tests, subject to applicable co-payments or deductibles. To check to see if your insurance covers a DermTech Melanoma test, please contact our Patient Concierge Team at 866-450-4223 ext. 155 from 8am to 5pm PT (Mon-Fri) or via email billing@dermtech.com. To learn more about insurance details, visit dermtech.com/patient-resources.

Checking suspicious moles early may be important to getting ahead of melanoma. Don’t wait. Get started by downloading DermTech Connect today.

DermTech Connect is NOT available in certain states, including Arkansas, Delaware, Idaho, Minnesota, New Hampshire, Vermont, and the District of Columbia. Availability may change from time to time consistent with legal requirements and health provider availability.

You must be 18 years of age to register for DermTech Connect, and any information you provide in this account is your information (the account holder). Use of DermTech Connect is subject to your acceptance of applicable terms of service, privacy policies, telehealth consent, and other requirements of DermTech or the independent health provider. Independent health providers determine whether information provided is sufficient or appropriate for a health service utilizing DermTech Connect and they may refer individuals to alternative sources for care.

* Health services made available through DermTech Connect are limited to screening for skin melanoma utilizing telehealth. These health services are not a replacement for regular preventive health, skin, and other primary care and dermatology services.

## Key features

- Submit mole photos for evaluation
- Receive dermatologist assessment
- Order non-invasive genomic test
- Telehealth skin melanoma screening
- Secure user account management

## Recent user reviews (7 of 7)

All indexed reviews: https://appshunter.io/ios/app/dermtech-connect/id1572734512/reviews.md

### 1/5 — Told wrong info

*2023-05-10*

I was told a questionable mold was actually acne scarring which is incorrect. Theres no way to speak nor reach anyone about this concern. Dont waste your money.

### 1/5 — Zero contact info

*2022-08-03, version 1.7*

This company partners with derms who churn and burn through these photos and take no onus or responsibility for the info they give. They purposely provide no way for the user to contact the derm they are connected with (to provide additional info) nor do they provide contact info for their own customer support. Stay away - you will get charged for a lackluster diagnosis, if even done by a professional at all.

**Developer response:** DermTech Connect enables a user to connect on their own time with an independent, board-certified dermatologist. Each image or submission is evaluated by the dermatologist. The dermatologist provides their evaluation through the app and if they deem it necessary they may contact the patient. The platform is structured as an asynchronous interaction with the dermatologist to ensure a convenient and quick way to have a suspicious mole evaluated. Customer support can be reached at telehealth@dermtech.com or (866) 394-1117.

### 1/5 — App does not let me sign in again

*2022-08-01, version 1.7*

I cannot pull up my initial results now and have contacted customer service. They cannot fix this situation.

**Developer response:** We’re sorry you’re having trouble accessing your results. We’re not sure why you’re encountering this problem and are investigating it. If you contact telehealth@dermtech.com or (866) 394-1117, they can help you access your results.

### 1/5 — Sign In with Apple does not work

*2022-06-23, version 1.7*

Tried twice and Sign In with Apple does not work. The app needs work. When simple things like signing up don’t work, it’s hard to trust this app with helping diagnose skin cancer. Just find yourself a doctor that carries the test until they find a better developer for their app

**Developer response:** Apologies for any inconvenience you experienced. Thank you so much for your feedback. We heard you and fixed the technical issue. Note, the app enables a board-certified dermatologist to evaluate photos of a suspicious mole. Based on their evaluation, the dermatologist will provide recommendations on next steps.

### 5/5 — Awesome at home skin cancer assessment

*2021-07-30, version 0*

Who wouldn’t want a simple way to skin cancer and access to a non-invasive test- without having to make and drive to a doctor appointment

### 5/5 — Super convenient and easy to use

*2021-07-30, version 0*

I love being able to visit a dermatologist from my home!  My work schedule sometimes makes it hard to make dr appts. This app made it easy

### 5/5 — Wow! Super Easy to Use.

*2021-07-30, version 0*

After a few bad sunburns some moles started showing up on my skin and started changing shape. I was worried it could be melanoma. I called a few Dermatologists near me and couldn’t get in! They had a 5 month long wait time until their first opening. I didn’t want to wait that long. I really wanted to know. I took a picture of my mole and answered a few questions, selected a dermatologist, paid the consult fee - all of which took less than five minutes. Plus, I now have a history of all my moles that I submitted to be reviewed by a Dermatologist on this app. It took less than 24hrs before the Dermatologist reviewed my case and sent me her recommendation. It was so fast and easy! Will use again to monitor my moles.

## Frequently asked questions about DermTech Connect

### How does DermTech Connect work?

DermTech Connect allows you to take a photo of a suspicious mole, submit it for evaluation by an independent dermatologist, and receive an assessment within approximately 48 hours. The consultation fee is $39 per mole.

### What is the cost of using DermTech Connect?

The consultation fee for evaluating a suspicious mole through DermTech Connect is $39 per mole, payable by credit card only. Insurance is not accepted for these professional services.

### Can I use insurance with DermTech Connect?

Insurance, including Medicare or Medicaid, is not accepted for the professional services provided through DermTech Connect. However, the DermTech Melanoma Test, if ordered, may be eligible for reimbursement depending on your insurance plan.

### What is the DermTech Melanoma Test?

The DermTech Melanoma Test is a non-invasive genomic laboratory test that may be ordered by a dermatologist for further evaluation of a suspicious mole. It is a clinical laboratory test and may be subject to co-payments or deductibles.

### Is DermTech Connect available in all states?

No, DermTech Connect is not available in certain states, including Arkansas, Delaware, Idaho, Minnesota, New Hampshire, Vermont, and the District of Columbia. Availability may change.

### What is the age requirement for DermTech Connect?

You must be 18 years of age to register for DermTech Connect. All information provided in your account is considered your information as the account holder.

### What kind of medical services does DermTech Connect offer?

Health services made available through DermTech Connect are limited to screening for skin melanoma utilizing telehealth. These services are not a replacement for regular preventive health, skin, and other primary care or dermatology services.

### How often is DermTech Connect updated?

The latest version of DermTech Connect is 2.2, which was last updated on September 22, 2023. This indicates regular updates to improve functionality and address any issues.

## Version history (last 4 releases)

### 2.2 — 2023-09-22

Changes and notices about service modifications.

### 2.1 — 2023-06-19

- Improved UI for managing test re-orders
- Automatic product email unsubscribe when closing an account

- Bugfixes:
    - cosmetic fixes to re-order UI
    - cosmetic fixes to test result UI

    - general UI fixes

    - updates to communication preferences apply to fulfilment of future submissions

### 2.0 — 2023-04-29

- New workflow for app managed DermTech Test re-ordering
- Improved presentation of dermatologist’s instructions from evaluations
- Added patient instructions from dermatologist’s review of test results
- Improved address lookup during account creation
- Bugfixes:
    - consent button for expired orders
    - sign up agreements links
    - minor cosmetic fixes

### 1.10 — 2022-12-05

This version includes:

- Keyboard enhancements for easier text entry
- New product introduction screen
- Insurance and ID images can now be submitted from files
- Dermatologist address displayed under provider details
- General UI improvements
- Bugfixes:
    - scheduling not working for accounts with social auth
    - dynamic layout issues on smaller screen sizes
    - error after capturing government ID

## Apps similar to DermTech Connect

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*