# DESCO — user reviews

> 69 indexed App Store user reviews of DESCO by Software Shop Limited, rated 2.90/5 from 158 ratings.

- Source: https://appshunter.io/ios/app/desco/id1196216622/reviews
- App overview in markdown: https://appshunter.io/ios/app/desco/id1196216622.md
- Rating breakdown: 5★ 58 · 4★ 11 · 3★ 14 · 2★ 12 · 1★ 63

## Newest reviews (14 of 69)

### 2/5 — Inappropriate balance showing

*2026-07-26*

Main balance inside app shows one but exact one never gets updated on time even though customer service says after 12am it synchronizes automatically with server!

### 3/5 — Pre paid meter

*2026-05-31*

In this app prepaid account does not show the remaining balance

### 3/5 — My Daily electricity consumption is not showing.

*2025-06-24*

Although the app seems to be good, all necessary features works on this app but unfortunately my ‘Daily Electricity Consumption’ is not showing which is very disappointing!

### 1/5 — Deserves negative 5 rating

*2025-04-12, version 3.0.1*

No maintenance whatsoever, balance doesn’t get updated, full of bugs and whatnot

### 1/5 — worst

*2025-03-18, version 3.0.1*

worst app ever i have seen

### 1/5 — After update all accounts is missing

*2025-03-17*

The recent update have massive bugs. My previous added account is not showing even I am unable to add. Its says the account already exists. Please fix the issue urgently.

### 1/5 — Bad

*2025-03-14, version 3.0.1*

Not showing daily consumed taka and units , please fix it

### 1/5 — Apps running issues are quite annoying

*2025-03-07, version 3.0.1*

Apps running issues are quite annoying 
It should be solved

### 1/5 — Stupid app, no maintenance and doesn’t work most of the time

*2025-03-02, version 3.0.1*

I wish I can give them negative review

### 4/5 — Need Notifications

*2025-01-28*

Please add notification service (in-app) and via email when balance goes under a specific amount.

### 1/5 — Very very Poor app

*2024-10-27, version 3.0.1*

This app deserves 0.5 star rating, and the developers of this app should be ashamed of their quality / qualification / education & thinking capabilities ! Very poor app ..

### 2/5 — Flawed Data

*2024-10-19*

Been showing wrong remaining balance on the interface. Shows the recharged amount correctly on history, but does not show/update the exact remaining balance properly.

### 2/5 — I can’t see previously saved accounts

*2024-03-08*

Currently, I can not see any previously saved accounts with my phone number when logged in. Even if I try to add account it is showing that account already exists. Please solve the issue asap.

### 2/5 — Not working in WiFi

*2023-10-05*

Time out delay is showing if I use WiFi since last 3 days..but in mobile data it works fine.
Please solve the issue.

## Most critical reviews (10 lowest-rated)

### 1/5 — Worst app

*2026-07-12*

This app is downgrading day by day. Even now it shows blank usage of everything from last 5 months. Desco should update their app. Very disgusting app.

### 1/5 — No real time updates

*2026-06-25, version 3.0.12*

I am not happy with this app. I don't see realtime updates.

### 1/5 — App not running

*2026-06-13, version 3.0.12*

Last update destroyed this app.

### 1/5 — Accounts unable to add

*2026-06-11*

My previous postpaid account vanished automatically from app, my this time my meter converted to prepaid. Now I am unable to add my account as prepaid, it’s show postpaid already added. But how I can delete previous one as it’s vanished from app? This bug need to fixed.

### 1/5 — No electricity consumption update till 29th April

*2026-05-20, version 3.0.10*

No electricity consumption update till 29th April. Can’t see current balance as well.

### 1/5 — Login with phone number without any otp/pass?

*2025-12-25*

Why are users allowed to login with just a phone number and no otp or password? Isn’t this a security issue?

### 1/5 — Remaining balance shows 0

*2025-07-14, version 3.0.8*

My remaining balance shows 0. It never changed to any other amount

### 1/5 — Not showing Daily consumption tk

*2025-06-23, version 3.0.8*

Not showing daily consumption taka , please fix it , before we can see our daily consumption tk

### 1/5 — Worst app ever

*2025-05-11, version 3.0.1*

Never worked in time. Their help centre number also didn’t work

### 1/5 — daily usages not showing

*2025-04-26, version 3.0.1*

daily usages not showing in the app...please fix this as soon as possible

## Most praised reviews (10 highest-rated)

### 5/5 — Good

*2025-10-26, version 3.0.9*

Really enjoyed

### 5/5 — User Friendly and Informative

*2023-06-23*

Best UX in Goverment Utility Based mobile app.

### 5/5 — Just awesome

*2023-05-20*

This app does just what I expected. Thanks to DESCO for enhancing the app and value your customers expectations.

### 5/5 — Not working with IOS

*2022-09-14, version 2.0.2*

This app is not working with IOS 16, but worked great with IOS 15.

### 5/5 — Great job

*2018-11-14, version 1.5*

Great app, really useful

### 5/5 — Good app

*2018-01-17, version 1.5*

Fantastic initiative of the company.

### 4/5 — Data Update Request

*2026-06-08*

Please ensure all data is updated by 12:00 AM or as soon as possible.

### 4/5 — Need Notifications

*2026-03-15*

Please add notification service (in-app) and via email when balance goes under a specific amount.

### 4/5 — Balance not updating in apps.

*2025-10-03, version 3.0.9*

Apps does not show any balance in my meter.

### 4/5 — Balance not showing

*2025-07-18, version 3.0.9*

Apps does not show any balance in my meter.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
