# Desert Financial Mobile — user reviews > 127 indexed App Store user reviews of Desert Financial Mobile by Desert Financial Credit Union, rated 4.84/5 from 71,520 ratings. - Source: https://appshunter.io/ios/app/desert-financial-mobile/id530666695/reviews - App overview in markdown: https://appshunter.io/ios/app/desert-financial-mobile/id530666695.md - Rating breakdown: 5★ 62,285 · 4★ 7,510 · 3★ 1,283 · 2★ 155 · 1★ 299 ## What do users think of Desert Financial Mobile? Overall sentiment: neutral **Pros** - 👍 User-friendly app - 🚀 Intuitive interface - 💯 Excellent customer service - 📈 Helpful for managing finances - 🌟 Overall great banking experience **Cons** - 🐛 Frequent login issues - ⚠️ Unreliable app performance - 🕰️ Slow transaction updates - 💳 Limited mobile banking features - 🔍 Lacking search functionality **Commonly reported bugs** - Accounts disappearing from the app - Mobile check deposit failing consistently - Recurring issues with 'Pay Anyone' service - Unexpected errors causing forced logout - Inability to report problems in-app **Most requested features** - Add option to lock/unlock debit cards - Improve mobile check deposit process - Implement automatic savings program - Restore landscape mode on iPad - Separate app and website login notifications ## Newest reviews (18 of 127) ### 3/5 — Works great but… *2026-09-03, version 4019.1.0* This apps works fantastic for me for everything but mobile deposit. It usually takes six tries to get a deposit to go through, that’s pretty frustrating. ### 3/5 — Help ? *2026-08-31, version 4019.1.0* I can’t set up my Zelle? Can anyone guide me ? Need help ASAP ### 3/5 — Blank white screen *2026-08-09, version 4019.1.0* As soon as I click on the app the screen is just blank with nothing on it. I’ve already uninstalled the app from my phone and reinstalled it but it still gives me the same issue. Please fix ### 3/5 — Zelle takes FOREVERRRRRRR *2026-02-15, version 4017.1.1* There’s no point in Zelle if I have to still wait 30mins minimum for my money to be received. ### 3/5 — Bill pay *2026-01-23, version 4017.1.1* I really like the app but with the last update the bill pay feature was moved. Now it requires 3 button pushes instead of 1 button push like before. Please consider putting the bill pay shortcut back on the bottom like it was before. ### 4/5 — Credit card *2026-01-19, version 4017.1.1* Good app, but doesn't allow you access to your credit card account ### 4/5 — Request *2025-11-14, version 4017.1.1* Can y’all make my deposits appear as green again versus just black text. Makes it easier to find my work deposits when I’m going through my spending. I know it’s a long shot but thanks. ### 2/5 — Zelle? *2025-11-03, version 4017.1.1* Does this app have Zelle? ### 3/5 — Missing Link *2025-09-17, version 4017.1.1* This for the most part a good app. HOWEVER it is missing a link to enable management of your Desert Financial Credit Union Credit Card. So if you want or need to manage your credit card, review activities, or even make a payment there is no link within the app to manage your credit card. You will need to use a PC or laptop to manage your credit card Otherwise this is a good app. ### 4/5 — Works *2025-08-11, version 4017.1.1* Does its job well but i wish i could get transaction notifications through the app instead of text messages ### 2/5 — Mobile deposit *2025-05-25, version 4016.2.3* Their mobile deposit never works 🤦‍♂️. Either the app glitches and doesn’t let me deposit or some error pops up. Haven’t been able to use mobile deposit the past two months and even when I went to the bank they had no idea how to help me ### 2/5 — Bugy banking *2025-05-08, version 4016.2.3* The app likes to crash sometimes and freequently logs itself out requiring me to log in again and make a new trusted device that needs a new name because apparently if forgot this device, makes it feel insecure ### 1/5 — Very poor service *2025-03-24, version 4013.2.1* Have to wait 7 days to receive own money when deposit check online. Banking service feels like a nightmare! ### 1/5 — Ads & Deposit notifications *2025-03-12, version 4013.2.1* An ad every time I look at my account and no way to disable. Deposit notification which only informs you when you open the app. ### 2/5 — Terrible App *2025-02-27, version 4013.2.1* This app forces me to manually sign in every single time I use it. The only banking app I have that is that behind the times. It doesn’t even remember my username anymore. ### 3/5 — doesn’t work for me *2024-12-17, version 4013.2.1* this ghetto app has not worked for me since i got it it doesn’t even open the app it stays on the stupid screen where it has those happy ah people ### 1/5 — Mobile Deposit Doesn’t Work *2024-12-05, version 4013.2.1* Since the newest app update my mobile deposit constantly kicks back an error that the check amount in the image doesn’t match the amount entered. What’s the point in having mobile deposit if you can’t actually deposit funds? ### 1/5 — App not working *2024-12-05, version 4013.2.1* It was working until the updates. Did you guys do full testing on different phones and Operating systems? ## Most critical reviews (10 lowest-rated) ### 1/5 — Login error *2026-07-08, version 4019.1.0* The app hasn’t been letting me login it keeps saying theirs an update and to try again soon but it’s been almost a full year of this so I need it fixed now please!! ### 1/5 — White Screen of Death *2026-07-01, version 4019.1.0* Every time I’ve opened this app lately, I am greeted by the white screen of death. It may take thirty seconds to load - maybe two minutes. It may never load after all and just crash entirely. Either way, I’m having trouble accessing my bank account through this app. I need to be able to see my finances. No one can afford to have their bank app crashing upon opening every time they attempt to open it. ### 1/5 — Bank is okay, App is horrible *2026-06-22, version 4019.1.0* The app crashes constantly. It never remembers my biometrics. The UI looks like it’s from the 2000s and the performance certainly matches. I’m seriously considering switching banks because the experience using this app brings more headaches than anything. Why is it that this app is prone to freeze multiple times a month, requiring me to delete it and redownload? This is absurd. Desert Financial, please update this!!! At this point in 2026 this kind of buggy performance issues is reprehensible. ### 1/5 — Problems *2026-06-14, version 4019.1.0* I’m having trouble logging into my account. It keeps saying error. I’ve deleted the app. I’ve done everything you could think of. I don’t know what’s going on. Please help. ### 1/5 — In cahoots with apple *2025-12-04, version 4017.1.1* Apparently, you must have an apple 14 or above in order to utilize the Desert financial app ### 1/5 — Zelle *2025-11-23, version 4017.1.1* There Zelle never works ### 1/5 — Lock Card Not Working!!! *2025-08-26, version 4017.1.1* I can’t lock my card from the app, there is a bug right now - fix and I fix the review ### 1/5 — Login *2025-07-13, version 4017.1.1* The login always has issues. That stupid human check box doesn’t mark itself when I click on it. I came to this credit union to get away from the big bank and this is terrible ### 1/5 — 😔 *2025-05-25, version 4016.2.3* The app seems really great but I can’t even use it every time I try to use it it says system is not responding try again or something like that ### 1/5 — Bill pay *2025-05-14, version 4016.2.3* Dose not work. Just a blank screen ## Most praised reviews (10 highest-rated) ### 5/5 — 5 stars *2025-10-30, version 4017.1.1* I have worked in the banking world. I spent 12 years in customer service and management so I know what it’s like when it comes to banking. You can have good customers you can have not so good customers. I’ve seen these team members deal with not so nice customers, and they deal with them with kindness, empathy, and truly trying to help them solve whatever issue they’re having. I’ve been with the bank for over 10 years and I think my husband has been with this bank for over 20 years. They don’t pressure me into doing anything that isn’t good for me. They have different departments that can help you in many many situations. I will remain faithful to Desert Financial. Thank you Gayle Gerkin . ### 5/5 — Zelle Has Been A Game Changer *2025-08-24, version 4017.1.1* I have always found this app to be user-friendly. I’ve banked only with Desert Financial my entire life. Now they have an option for Zelle and I got so excited I had to leave a review after my first time using Zelle via the Desert Financial app. Cheers. ### 5/5 — App Glitch *2024-07-08, version 4013.1.0* I’ve had this app for years!! Now all of a sudden anytime I try to login, the security part of it that says cloudflare says error, and won’t let me log in. This is frustrating. Please just fix. That’s all. Otherwise app is great and simple!! ### 5/5 — Can’t log into the app *2024-04-05, version 4010.3.3* Every time I open the app it glitches and says server is not responding try again later and it has been happening for 6 months now hope it will be fixed soon ### 5/5 — Wow, this app just got sexy *2023-02-16, version 4005.5.2* Smooth, visually appealing, user-friendly. Great update — and I’ve been using for your years! Thank you ### 5/5 — MY BANK IS DESERT FINANCIAL *2021-10-09* I have to say that I’ve been with Desert Financial for many years! I opened my account with them when they were still Desert Schools. A very good friend recommended it to me and I’ve been there since! Desert Financial has the most wonderful employees. They are kind , friendly ,and very professional. They are helpful and are always willing to help you with a genuine and beautiful smile. I also strongly recommend that you give these amazing people what quality customer service is! THEY ARE AMAZING! I L❤️VE DESERT FINANCIAL! ### 5/5 — Best mobile banking app! *2021-09-17, version 3018.0.2* Mobile banking apps have gotten a lot better over the years. I current use five different ones. The other four are all big nation companies that have pretty good apps. Somehow though, the smallest of the bunch that is just in one state has the best of all of them. ### 5/5 — Better Than Other Bank Apps *2021-09-15, version 3018.0.2* So much better than other bank apps. Better user experience. Important information available at quick glance without having to log in. ### 5/5 — Delighted *2021-03-03, version 3015.3.2* Just want you to know that I am delighted with the great customer service I receive. It doesn’t matter what time of day I go to the Credit Union requiring some type of service, the Cashier or Customer Service Representatives are smiling, present, encouraging, thoughtful and kind! As far as the Mobil App, I love it! It’s so easy to maneuver through. Thank you for being there for us. You make our life less hectic! Goodness & Grace, Irene ### 5/5 — Professional caring members of this credit union *2021-02-16, version 3015.3.2* I love the staff at this branch. Every time I come in somebody helps me with something and is genuine about wanting to help me. I often learn something new about the way I do my accounting with this credit union. They are awesome and I appreciate them all --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*