# Desert Sun eNewspaper — user reviews

> 54 indexed App Store user reviews of Desert Sun eNewspaper by Gannett, rated 4.36/5 from 232 ratings.

- Source: https://appshunter.io/ios/app/desert-sun-enewspaper/id595713253/reviews
- App overview in markdown: https://appshunter.io/ios/app/desert-sun-enewspaper/id595713253.md
- Rating breakdown: 5★ 165 · 4★ 34 · 3★ 7 · 2★ 4 · 1★ 22

## Newest reviews (16 of 54)

### 4/5 — Desert Sun. My only question is why they save 10 editions when I ask for the minimum of 3.

*2022-11-20, version 3.6.13*

Also why do they ask me to sign in multiple times and to pick out stop lights etc. which is a nuisance!

### 5/5 — Coffee and The Desert Sun

*2022-07-07, version 3.3.10*

First thing in the morning I grab my coffee and the Desert Sun on line for a quick review of local and National news. 

I especially like reading the editorials and opinions that deal with our valley’s issues.  

I find reading on line is quick, easy, and I don’t have to wash my hands like I do when I read the paper copy. 

Always appreciate fair and balanced opinions. 

Erin does a great job of covering our environment. 

Kerry Berman
Certified Interpretive Desert Guide
Conservation Ambassador

### 4/5 — Desert Sun covers it

*2022-06-08, version 3.3.10*

Always a good read with local, state, national and world news. Appreciate the detail on the local stories.  Keep it up!

### 5/5 — E-edition

*2022-06-02, version 3.3.10*

Great to read everyday no matter where I am or what device I am using.

### 4/5 — Keep up with Desert Sun

*2022-05-14, version 3.3.10*

It’s a pleasure to read what’s happening in our second hometown.
We did miss our Saturday paper in delivery however.  Reading online is just not the same but it is second best!

### 5/5 — Digital edition is one to love

*2022-05-04, version 3.3.10*

Easy to navigate and read. Love the whole article is available without moving to other pages. Like having no paper to throw away.

### 5/5 — Easy to use and read

*2022-03-11, version 3.3.10*

Love this news ap and being able to check in on the desert while I’m away

### 5/5 — My preferred way to read the Desert Sun

*2022-02-10, version 3.3.10*

The Desert Sun app makes it easy for me to read the news before I even step out the door to pick up the physical paper. I’m far more likely to read an entire article in the app than I would be with the physical paper. No page turning necessary, no distraction from other articles as I read through the story. This is totally the opposite to my husband’s newspaper reading preferences. He’s old school. My only exception: the Sunday funnies are a must-read on paper!

### 5/5 — Print edition

*2022-02-09, version 3.3.10*

I am shocked I like it so much.  I read it on my IPad, it’s easy, comfortable and no paper to toss.  I email the puzzles to me daily, I need to do the crosswords.  I know I would not like sitting and reading it on my computer, but it’s perfect on my IPad.
Christine Schwartz

### 5/5 — Desert Sun Simply my best source of local news, sports and weather!

*2021-12-21, version 3.3.10*

My best news source! It’s the news that matters to me National, local, sports!

### 5/5 — Easy online read

*2021-12-06, version 3.3.10*

While I also subscribe to the print edition, sometimes I need to go online. It easy to navigate and a good option for those that don’t have a passion for holding a newspaper. Love The Desert Sun for local news!

### 5/5 — Enjoying the Desert Sun app.

*2021-12-03, version 3.3.10*

I get headlines in my e-mail and then I go to the app to get the whole story. I appreciate being able to keep up with local news.

### 5/5 — Not User Friendly

*2021-11-22, version 3.3.10*

I am accustomed to using apps that require little effort, this one however, is the opposite. The Los Angeles Times iPad app is a breeze as is The Wall Street Journal. Neither require instructions. Just go to an article and read. This App however is just not user friendly and requires lots of effort to read articles. Unless you have lots of time to spend figuring it out, best to just stay away.

### 5/5 — Desert Sun digital

*2021-11-17, version 3.3.10*

While I would rather read the paper version of the paper I am enjoying my digital subscriptions . My only complaint is the difficulty in reading the comics . Sometimes the words are blurry. ( they also need to look at expanding their comic section. Even the Birmingham News has a much better comic section).

### 5/5 — Best place for local news

*2021-10-23, version 3.3.10*

I like always having a subscription to the local paper, especially for coverage of local government. There’s less and less over the years, and I haven’t got the patience for local tv. Plus I like the Sunday comics too.

### 5/5 — Desert Sun easy to navigate

*2021-08-04, version 3.3.10*

Information is easy to find an covers the region well.

## Most critical reviews (10 lowest-rated)

### 1/5 — Dona not work in the iPad

*2022-07-27, version 3.3.10*

Plane and simple , does not work on the iPad. 
I have the latest IPad Air. The eNewspaper does not open. It does  in the iPhone, but who want to read the Enewspaper on an iPhone. 
Who mows when they are fixing that issue, hopefully before my subscription expire.

### 1/5 — Zero Customer Service

*2020-12-04, version 3.2.40*

Have been using this app for years without problem. Now, suddenly, I can’t log in. 

I’ve deleted the app and reinstalled it several times, and continue getting a message to call or email Customer Service. 

I emailed 4 times and each time the unhelpful response was contact Customer Service. 

In one reply I was told that I had a confirmed PAID subscription, so that isn’t the issue. It’s the app. 

So , if you enjoy zero Customer Service assistance and an app that no longer works, you’re in luck with this junk. 

Canceling subscription now.

### 1/5 — App hanging and crashing

*2019-12-17, version 2.9.10*

Recent performance deterioration with iOS updates. The app frequently freezes up while trying to scroll through an article or select a different article. I’ve given up and canceled my subscription until the app is updated.

I emailed the paper’s editor and she acknowledged that they were aware of the problem. She said that with the recent takeover of Gannett by another corporation, resources have not been put into technical fixes like this, but she promised that she will keep up pressure on them to address it.

### 1/5 — Latest iOS Update - App Now Freezes

*2019-11-22, version 2.9.10*

The Desert Sun Print Addition App now regularly freezes and is unusable on iPads after the last iOS update (version 13.2). Clearing the iPad cache, restarting the app, restarting the iPad, and even deleting and downloading the app do not resolve the freezing problem.  This has made the app unusable and the Desert Sun e-edition subscription worthless.

### 1/5 — Cannot log in

*2019-01-19, version 2.9.10*

Ditto other bad reviews I cannot log in. Try to log in via Facebook, then this app prompts for more info. Add in name and says already signed up, try again. So I try and ditto. Someone with app dev and  UI experience needs to take a serious look at this. Same problem as has been reported last year!!

### 1/5 — I can't get it to work on the iPad

*2017-02-07, version 2.6.49*

I downloaded the app and started with making an account. That worked, but it goes nowhere. When you try to log in, it just stays on the log on page. If you go to the issues page you can see the images of the newspapers but selecting one just takes you back to the log on page.  Everything else shows a blank screen with the exception of the help page.

### 2/5 — Disappointing

*2020-10-08, version 3.2.40*

I have two iPad Pros. I don’t have the freezing problem on the older iPad but do on the new one. They are running thr same iOS version so I have no idea why that would be. Enjoy reading our local news but they sure make it hard.

### 3/5 — Puzzles

*2021-08-15, version 3.3.10*

I wish that puzzles would be easier to print. The way they r now, I have to print more content than just the puzzle using up a lot of expensive ink. Also, I wish it came out earlier. When I’m inthe desert and get the paper delivered, it comes out earlier than it does by email

### 4/5 — Thanks for virtual paper

*2022-12-04, version 3.6.13*

Enjoy the website. Much better than having paper all over

### 4/5 — Support local newspapers

*2022-11-20, version 3.6.13*

Having lived in Palm Springs for 20 years I have seen improvements in The Desert Sun under Julie M tenure.  Better in-depth research articles ( Salton, Sea, proposed lithium plants, immigration at border, etc).   Love the added staff diversity.  I like the staff diversity.  

My one beef, I was able to send an occasional article to a friend.  That capability now seems disabled.  

Thank you for asking!

Paula Auburn
Palm Springs

## Most praised reviews (10 highest-rated)

### 5/5 — Desert Sun Digital version

*2023-05-29*

Easy to navigate to desired page. Love that I can easily pick up on an article that I left off with! No more excess recycling! It’s there when I’m ready! I can also look back on previous papers. The font can be enlarged! Yes it offers crossword puzzles too, including adds. No hassles of temporary stopping papers due to going out of town. Love reading the comics for a good laugh! Everyone needs that once in a while! If need be, customers can cancel anytime. Glad I took out the subscription!

### 5/5 — Chicago Native

*2023-05-12*

We subscribed to the Desert Sun e-news this past winter during our first full winter in the desert.  We Enjoy the fine reporting on local issues, also the national coverage which seems to come from  news outlet (USA Today?).  Great sports coverage!

### 5/5 — Digital edition is one to love

*2023-03-15*

Easy to navigate and read. Love the whole article is available without moving to other pages. Like having no paper to throw away.

### 5/5 — Easy to keep up on the local news

*2023-03-06*

Thanks for making it so easy to keep up with the goings on in the Coachella Valley. It’s my favorite place in the world and I hope to live there soon.

### 5/5 — Grateful for the Desert Sun

*2023-01-31, version 3.7.16*

We live 6 months in California and we are residents of California. 6 Months in Minnesota. With Desert App we can stay tuned in to what’s going on in California.  While in California we VERY MUCH enjoy going out to get the paper and reading it vs the App.   

Thank you for providing both options for the Snowbirds!

### 5/5 — Great way to get the local news

*2022-11-27, version 3.6.13*

This app works great on my iPad.  I like that I can read the paper like a print paper.  My favorite feature is that you can hop back and forth when I story is continued on additional pages.

### 5/5 — Consistent and dependable

*2022-11-25, version 3.6.13*

The digital Desert Sun works really well on my phone, and it is easy to use.

### 5/5 — Desert Sun

*2022-10-17, version 3.3.10*

I love the print edition’.  Just let me having a real news paper

### 5/5 — Excellent very informative newspaper

*2022-09-26, version 3.3.10*

I am a former resident on the Monterey peninsula.  This Desert Sun is far superior to my former paper the Monterey Herald.
I get all my news daily that is current and up to date.
Keep up the fine reporting.
Also the daily digital is excellent and easy to use.

### 5/5 — Desert Sun

*2022-08-12, version 3.3.10*

On line and reading from my iPhone is great. You have a nice platform. Easier to read than print

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
