# Desjardins mobile services — Mobile banking simplified

> Secure mobile banking for transactions, account management, and financial insights. (iPhone/iPad app by Desjardins.)

- Source: https://appshunter.io/ios/app/desjardins-mobile-services/id386636953 (this page in markdown: same URL + `.md`)
- Developer: [Desjardins](https://appshunter.io/developer/386636956)
- Category: Finance, Business
- Price: Free
- Rating: 4.70/5 from 783 App Store ratings · 508 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.4 · 223 MB
- Languages: Canadian French, Canadian English
- Released: 2010-09-26
- Data updated: 2026-09-08
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/desjardins-mobile-services/id386636953/reviews.md

## What is Desjardins mobile services?

Make transactions and manage your money quickly and easily in a secure environment.

Easily make everyday transactions on our user-friendly app. Our virtual assistant, Alvie, presents insights to help you manage your money and make informed decisions. At your fingertips, you can pay bills, deposit cheques, transfer money between accounts and make or receive Interac e-Transfers, in just a few seconds! You can also manage your cards, loans and lines of credit. If you’ve lost your credit or debit card, you can even temporarily lock your card while you look for it. 

We aim to meet your needs. Our app can help you keep track of your goals, manage your budget and give you an overview of your financial situation. You can even get a mortgage pre-approval in a few easy steps!

Find out how the app can help you meet your business needs, like making mobile deposits and approving transactions.

Log in through your smartphone or tablet with your password, Touch ID (digital fingerprint), or Face ID (facial recognition). Some features are also available on Apple Watch. 

Not a Desjardins member yet? Open an online account in just a few minutes.

For more information about the applicable terms and conditions, please see the Terms of use and the legal notes section (desjardins.com). 

By downloading the Desjardins mobile services app, you consent to the installation of the application and updates, which can be automatically installed depending on the default settings of your device or operating system, or the settings you selected. You may withdraw your consent at any time by uninstalling this application.

Personal information – Desjardins collects, uses and shares personal information provided in accordance with applicable laws and regulations, as well as the Desjardins Privacy Policy (Our Privacy Policy (desjardins.com). You may withdraw your consent at any time by uninstalling the Desjardins mobile app.

® Touch ID, Face ID and Apple Watch are registered trademarks of Apple Inc.
Interac® and Interac e-Transfer® are registered trademarks of Interac Corp. Used under licence.

## Key features

- Make everyday transactions
- Deposit cheques remotely
- Transfer money between accounts
- Manage cards, loans, and credit lines
- Temporarily lock lost cards
- Virtual assistant for financial insights
- Budgeting and goal tracking

## What do users think of Desjardins mobile services?

Overall sentiment: mixed

**Pros**

- 🚀 Convenient
- 🔒 Secure
- 👍 User-friendly
- 👍 Excellent app
- 👍 Smooth
- 👍 Practical
- 👍 Reliable
- 👍 Efficient
- 👍 Intuitive
- 👍 Straightforward
- 👍 Satisfactory
- 👍 Fantastic
- 👍 Impressive
- 👍 Excellent service

**Cons**

- 🐛 Bugs
- 🐛 Crashes
- 🐛 Slow performance
- 🐛 Unreliable
- 🐛 Frequent updates/changes
- 🐛 Compatibility issues
- 🐛 Login problems
- 🐛 Glitches
- 🐛 Errors
- 🐛 Freezes
- 🐛 Usability issues
- 🐛 Frustrating
- 🐛 Disappointing
- 🐛 Annoying
- 🐛 Complicated
- 🐛 Deteriorating

**Commonly reported bugs**

- Check deposit not working
- Interac transfers not working
- Login issues
- Frequent crashes
- Blank screens
- Sync issues
- Compatibility problems with new devices/OS
- Inconsistent user interface
- Performance issues

**Most requested features**

- Dark mode
- Ability to add notes to transactions
- Notifications for transactions
- Ability to customize home screen
- Improved budget management
- Ability to disable AI assistant
- Faster check deposit
- Visa debit card
- Ability to save login credentials
- Improved Interac transfer experience

## Recent user reviews (10 of 508)

All indexed reviews: https://appshunter.io/ios/app/desjardins-mobile-services/id386636953/reviews.md

### 3/5 — Deposit cheque

*2026-08-21, version 26.10.0*

The auto picture never work

### 5/5 — Avis

*2026-08-20, version 26.10.0*

Très convivial et user friendly

### 4/5 — Need dark mode and a bug fix

*2026-08-20, version 26.10.0*

Light interface is often too bright. A dark mode would be appreciated. Also in budget when you select an expense category then the menu does not allow you to select a different on. It just dont show up anymore. Otherwise it is good.

### 1/5 — Really bad

*2026-08-18, version 26.9.0*

Logs me out for no reason even though I put every good info so i have to call someone and change my password every time I want to log in. Go for another bank

### 5/5 — Remerciements

*2026-08-16, version 26.9.0*

Avec Desjardins le monde est meilleur !❤️👍🏼

### 1/5 — I can’t believe you can’t use this app to actually pay your credit card balance

*2026-08-14, version 26.9.0*

Title says it all

### 5/5 — Utilisateur jack

*2026-08-13, version 26.9.0*

Vous vous surpassez en terme d’efficacité et de simplicité d’utilisation.

### 5/5 — Une application digne de mention

*2026-08-13, version 26.9.0*

Très fier de compter sur une application fiable offerte par Desjardins.

### 3/5 — Payer carte de crédit

*2026-08-12, version 26.9.0*

C’est difficile de trouver comment payer la carte de crédit.

### 1/5 — Keeps on crashing

*2026-08-11, version 26.9.0*

30% of the time i cant open the app caused it crashes despite being up to date.

## Frequently asked questions about Desjardins mobile services

### What can I do with the Desjardins mobile services app?

The app allows you to perform everyday banking transactions such as paying bills, depositing cheques, transferring money between accounts, and making or receiving Interac e-Transfers. You can also manage your cards, loans, and lines of credit, and even temporarily lock a lost card.

### How does the virtual assistant help me manage my money?

The virtual assistant, Alvie, provides insights to help you manage your money and make informed financial decisions. It can assist with budgeting, tracking your goals, and giving you an overview of your financial situation.

### Is the app secure to use?

Yes, the app provides a secure environment for your transactions. You can log in using your password, Touch ID (digital fingerprint), or Face ID (facial recognition) for enhanced security.

### Can I use this app for business needs?

Yes, the app is designed to meet business needs as well. You can perform functions like making mobile deposits and approving transactions directly through the app.

### Is this app free to download and use?

Based on the provided information, the app is free to download and use. There is no mention of subscription fees or in-app purchases for core functionalities.

## Version history (last 5 releases)

### 26.10.0 — 2026-08-18

The latest version of the app includes several bug fixes and improvements. Download the update for a better experience.

Thank you for using the Desjardins app.

### 26.9.0 — 2026-07-27

The latest version of the app includes several bug fixes and improvements. Download the update for a better experience.

Thank you for using the Desjardins app.

### 26.8.0 — 2026-07-06

The latest version of the app includes several bug fixes and improvements. Download the update for a better experience.

Thank you for using the Desjardins app.

### 26.7.0 — 2026-06-15

The latest version of the app includes several bug fixes and improvements. Download the update for a better experience.

Thank you for using the Desjardins app.

### 26.6.0 — 2026-05-25

The latest version of the app includes several bug fixes and improvements. Download the update for a better experience.

Thank you for using the Desjardins app.

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## More apps by Desjardins

- [Desjardins Travel Solution](https://appshunter.io/ios/app/desjardins-travel-solution/id604103567)
- [Omni by Desjardins](https://appshunter.io/ios/app/omni-by-desjardins/id778593359)
- [Employer D](https://appshunter.io/ios/app/employer-d/id833606900)
- [Desjardins Insurance](https://appshunter.io/ios/app/desjardins-insurance/id958825069)
- [Desjardins Securities - DSIA](https://appshunter.io/ios/app/desjardins-securities-dsia/id1053208907)

All apps by Desjardins: https://appshunter.io/developer/386636956

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*