# Desk Intelligence — Resident experiences, elevated

> Residential building management and community engagement app. (iPhone/iPad app by Desk Intelligence, LLC.)

- Source: https://appshunter.io/ios/app/desk-intelligence/id6739724785 (this page in markdown: same URL + `.md`)
- Developer: [Desk Intelligence, LLC](https://appshunter.io/developer/1569364152)
- Category: Lifestyle
- Price: Free
- Rating: 5.00/5 from 1 App Store ratings
- Age rating: 4+
- Requires: iOS 16.6 · 131 MB
- Languages: American English
- Released: 2025-02-20
- Data updated: 2026-08-31
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/desk-intelligence/id6739724785/reviews.md

## What is Desk Intelligence?

Elevate the resident experience with the Desk Intelligence mobile app. If your building uses Desk Intelligence, you can use the app to manage your guests, packages, customer service preferences and much more.

* Skip the call to your front desk and chat directly with your team with in-app messaging.
* Request amenity reservations and pay required fees directly in the app.
* Provide instructions and preferences directly to your valet team.
* Submit maintenance requests for common areas and inside your unit.
* Engage with your neighbors with the community forum.

Download the app today and become part of the Desk Intelligence experience.

## Key features

- In-app messaging with building team
- Amenity reservation and fee payment
- Valet service instructions
- Maintenance request submission
- Community forum for neighbors


## Frequently asked questions about Desk Intelligence

### What can I do with Desk Intelligence?

Desk Intelligence allows you to message your building team directly, reserve amenities and pay fees, provide instructions for services like valet, submit maintenance requests, and engage with neighbors in a community forum.

### Is Desk Intelligence free to use?

Yes, Desk Intelligence is available for free on supported devices. There are no costs associated with downloading or using the core features of the application.

### What devices support Desk Intelligence?

Desk Intelligence is supported on iPhones and iPads, providing a seamless experience for Apple users.

### How often is Desk Intelligence updated?

The latest version of Desk Intelligence is 2.0.1, which was last updated on May 13, 2026. Updates are released to improve functionality and user experience.

### What is the age rating for Desk Intelligence?

Desk Intelligence has an age rating of 4+, making it suitable for a wide range of users.

### Can I pay for amenity reservations through Desk Intelligence?

Yes, you can reserve amenity reservations and pay any required fees directly within the Desk Intelligence app.

### Does Desk Intelligence have ads?

No, Desk Intelligence does not contain advertisements. The app is designed to provide a clean and uninterrupted user experience.

### How does Desk Intelligence improve the resident experience?

Desk Intelligence elevates the resident experience by streamlining communication with building staff, simplifying service requests like maintenance and amenity bookings, and fostering community interaction through a dedicated forum.

## Version history (last 5 releases)

### 2.0.2 — 2026-08-26

This version includes a variety of improvements that include:

A new tab for package history.
A new battery level indicator for apartment door locks.
A new view for replies in the community forum.
A new quick route button to view your managed Wi-Fi information.
A new help desk module for managed Wi-Fi help.
A revised temperature dial for managed thermostats.
Better support for password managers.

### 2.0.1 — 2026-05-13

This update places your valet preferences within the quick route buttons, which makes setting your default preferences and away from home status much faster. Parking Buddy has also been updated to include a resident block to put you additional control over your parking spaces.

### 2.0.0 — 2026-03-02

The wait is over — meet the new Desk Intelligence! This update is a full redesign from the ground up. Everything you love about Desk Intelligence is still here, just faster, cleaner, and easier to navigate than ever before. 

* A fresh, modern look that focuses on luxury and hospitality.
* A personalized interface that will make you feel right at home.
* A smoother navigation experience with faster access to the functions you use most.
* Refined details throughout with thoughtful touches everywhere you look.

We rebuilt this with you in mind. If you've been with us for a while, welcome back to something familiar but so much better. If you're new here, you picked a great time to start, and this is just the beginning of so much more to come.

### 1.1.8 — 2025-12-08

This updates includes a brand new integration with Swiftlane, support for more door lock vendors, a new option to automatically turn off your Away From Home setting, and the ability to schedule valet services.

### 1.1.3 — 2025-06-11

This updates includes minor fixes and stability improvements.

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## More apps by Desk Intelligence, LLC

- [DI Kiosk](https://appshunter.io/ios/app/di-kiosk/id1569364150)
- [DI Workflows](https://appshunter.io/ios/app/di-workflows/id1569378034)
- [Desk Intelligence](https://appshunter.io/ios/app/desk-intelligence/id1588944076)
- [DI Staff Sync](https://appshunter.io/ios/app/di-staff-sync/id6740550321)
- [DI Welcome](https://appshunter.io/ios/app/di-welcome/id6743798128)

All apps by Desk Intelligence, LLC: https://appshunter.io/developer/1569364152

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*