# DeskDay

> Mobile service desk app for managing and resolving support tickets remotely. (iPhone/iPad app by Deskday.)

- Source: https://appshunter.io/ios/app/deskday/id6686398679 (this page in markdown: same URL + `.md`)
- Developer: [Deskday](https://appshunter.io/developer/1717558292)
- Category: Utilities, Productivity
- Price: Free
- Rating: 4.50/5 from 2 App Store ratings · 1 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 60 MB
- Languages: American English
- Released: 2024-10-02
- Data updated: 2026-07-21
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/deskday/id6686398679/reviews.md

## What is DeskDay?

Why be chained to your desk when you can solve tickets from anywhere? With the DeskDay Mobile Service Desk App, MSPs can kiss their desks goodbye and tackle even the simplest issues on the go. Need to meet your First Response SLA while grabbing a coffee? No problem! Our Service Desk app is your ultimate companion, ensuring you're always in the loop, fast, and efficient, no matter where you are.
Top Features:
Instant Notifications: Get real-time alerts for new tickets and message updates, keeping you informed at all times.
Manage and Resolve Tickets Anywhere: Effortlessly handle support requests from your mobile device, empowering you to work flexibly.
Chat with End-Users: Communicate directly with users through the app, providing quick and effective support on the fly.
Create, Edit, and Assign Tickets in Seconds: Streamline your workflow with rapid ticket management capabilities.
Keep Tabs on SLAs: Monitor your SLAs and log time entries effortlessly, ensuring you meet your commitments.
Access Full Ticket Details Anytime: Review comprehensive ticket information wherever you are, making informed decisions with ease.
Experience the freedom of mobile support with DeskDay, and transform how you manage your service desk.

## Key features

- Instant ticket notifications
- Remote ticket management
- End-user chat
- Rapid ticket creation/editing/assignment
- SLA monitoring
- Access full ticket details

## Recent user reviews (1 of 1)

All indexed reviews: https://appshunter.io/ios/app/deskday/id6686398679/reviews.md

### 4/5 — Works good but needs improvement

*2025-01-30*

Finally a good app that is focused on MSPs. We love it but need improvement. Hopefully they work it soon.

## Frequently asked questions about DeskDay

### What is DeskDay?

DeskDay is a mobile service desk application designed for MSPs to manage and resolve support tickets from any location. It provides features like instant notifications, remote ticket management, and end-user communication.

### Is DeskDay free to use?

Yes, DeskDay is available for free. The app does not have any associated costs for download or usage.

### What devices does DeskDay support?

DeskDay is available for iPhone and iPad devices. It is optimized for iOS.

### How often is DeskDay updated?

The latest version of DeskDay is 1.1.9, last updated on May 15, 2026. Updates ensure the app remains functional and secure.

### What is the age rating for DeskDay?

DeskDay has an age rating of 4+, making it suitable for a wide range of users. This indicates it contains no mature content.

### Does DeskDay have ads?

No, DeskDay does not contain advertisements. Users can expect an ad-free experience while managing their service desk tasks.

### Can I manage SLAs with DeskDay?

Yes, DeskDay allows you to keep tabs on your Service Level Agreements (SLAs) and log time entries effortlessly. This helps ensure you meet your commitments.

### How does DeskDay compare to desktop service desk software?

DeskDay offers the flexibility of managing tickets on the go, which desktop software cannot provide. It prioritizes speed and efficiency for remote support tasks.

## Version history (last 5 releases)

### 1.2.1 — 2026-07-09

Improved the reliability and consistency of the notification service to ensure timely updates and alerts.

### 1.1.9 — 2026-05-15

Add participants to tickets for better team collaboration
Real-time SLA tracking so your team never misses a deadline
Bug fixes and general improvements

### 1.1.8 — 2026-04-16

In this update we've addressed various bugs to improve the overall stability and user experience.

### 1.1.7 — 2026-01-30

In this update we've addressed various bugs to improve the overall stability and user experience.

### 1.1.5 — 2025-12-30

In this update we've addressed various bugs to improve the overall stability and user experience.

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## More apps by Deskday

- [IT-Connect](https://appshunter.io/ios/app/it-connect/id6478995759)

All apps by Deskday: https://appshunter.io/developer/1717558292

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-21.*