# Destination Salem, Mass — user reviews > 13 indexed App Store user reviews of Destination Salem, Mass by Salem Office of Tourism and Cultural Affairs, INc., rated 4.60/5 from 45 ratings. - Source: https://appshunter.io/ios/app/destination-salem-mass/id1528186988/reviews - App overview in markdown: https://appshunter.io/ios/app/destination-salem-mass/id1528186988.md - Rating breakdown: 5★ 38 · 4★ 1 · 3★ 3 · 2★ 1 · 1★ 2 ## Most critical reviews (10 lowest-rated) ### 2/5 — Inaccurate information *2023-07-28* If solely using this app to plan your visit, double check with the actual venue on times. We based our entire day off of times posted in this app for an event and it turns out it was wildly inaccurate. We missed out on something we looked forward to, and planned an entire day around. ### 3/5 — Nice but could be better *2024-10-02* Downloaded hoping to plan our family trip to Salem. Wanted to be able to pin locations & events we definitely wanted to see. App allows you to add things to favorites but does let you tag only those items in the map for easy navigation. I want to be able to look at the map and see only items I pined to plan our routes. Also many places I tried to look up and they did even come up. Like Salem PZA Pizza, Funhouse Donuts, Salem Flea Market, just to name a few. ### 3/5 — Still missing critical information *2023-08-15* When you hit the "Learn More" Button for example for the Salem Jazz Festival the button will not always take you to the website for the event, it will take you to Facebook even if the event has a website. I understand that if an event doesn't have it's own website and instead the information is on a social media platform instead, then it does make sense to have the button link to that social media platform. However, if the event does have it's own website it should link to that website instead as not everyone has an account with every social media platform. Also, instead of the "learn more" button it should instead say "learn more at" and display the links and social media platforms on the event pages so people may choose which links to get more information on the events as not all links are the same. Just like they did for the "Read More" on the Salem Merry-time Fest the website link was included. ### 5/5 — Download In Town! *2026-07-04* An absolute must when you’re in Salem. Tells you how many feet you are from bathrooms, coffee shops, everything. ### 5/5 — Experience Salem. Best App. Best Map. Magical *2026-02-19* This App is incredible. I recommend Destination Salem’s App to help navigate the city and to plan your visit. The map is intitutive. The business listings are accurate. Your family and friends will thank you for downloading this app to plan your trip. ### 5/5 — A must-have while visiting Salem! *2025-06-04* The latest update makes it so easy to plan your trip on the go. ### 5/5 — Wonderful update *2025-06-03* The new update is so much better. The improvements are like night and day. So much more user friendly and functional now. ### 5/5 — Brand new look! *2025-05-23* The brand new look of this app is so clean, easy to use, and such a helpful tool in navigating Salem! ### 5/5 — Great help *2025-05-23* Downloaded this app on my latest trip to Salem. It was so helpful! ### 5/5 — Love the new app! *2025-05-23* Looks amazing! ## Most praised reviews (3 highest-rated) ### 5/5 — Helpful! *2020-12-07* If you are visiting Salem you need this app. It will give you the most up-to-date information and quick links for reservations and online tickets. ### 5/5 — Must have for your visit! *2020-10-08* If you are visiting please download this app! Allow push notifications and you will know when attractions sell out of tickets or when the parking garages are full. Very informative, yet easy to navigate. Great app! ### 5/5 — Pretty Awesome App *2020-09-01* Just downloaded it due to me taking a trip to salem this coming October. From what I can tell it’s pretty decent. Kinda simplistic layout, but overall nice aesthetic. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*