# Deutsche Bank photoTAN

> Approve banking transactions securely using photoTAN or photoTAN push. (iPhone/iPad app by Deutsche Bank AG.)

- Source: https://appshunter.io/ios/app/deutsche-bank-phototan/id937259592 (this page in markdown: same URL + `.md`)
- Developer: [Deutsche Bank AG](https://appshunter.io/developer/361172749)
- Category: Finance
- Price: Free
- Rating: 4.80/5 from 1,150 App Store ratings · 111 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 21 MB
- Languages: American English, German (Germany)
- Released: 2014-11-09
- Data updated: 2026-08-30
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/deutsche-bank-phototan/id937259592/reviews.md

## What is Deutsche Bank photoTAN?

+++ Approve orders securely and conveniently +++
The photoTAN app allows you to approve your orders, such as transfers in online and mobile banking. To do this, the photoTAN security procedure must be activated by scanning a graphic in the activation letter.
+++ photoTAN and photoTAN push +++
Once a photoTAN procedure is active, you have 2 options for approving an order:
photoTAN – simply scan a graphic and enter the generated TAN (transaction number) in the order. This confirms the order and approves it.  
For added convenience, we recommend photoTAN push – once you have checked the data, confirm the order directly in the app. 
+++ Security +++
The photoTAN app is protected by a PIN of your choice or by biometric data.



+++ Note on activating photoTAN +++
Since 25 August 2025, it is no longer possible to set up a new photoTAN security procedure. Active photoTAN procedures can continue to be used. Our BestSign security procedure will replace photoTAN. BestSign is set up directly in the Deutsche Bank app. This means that your banking and security procedure will be available in one app in the future.
Learn more
https://www.deutsche-bank.de/pk/konto-und-karte/bankgeschaefte-erledigen/phototan.html

## Key features

- Secure order approval
- photoTAN graphic scanning
- photoTAN push notifications
- PIN and biometric protection
- Online and mobile banking integration

## What do users think of Deutsche Bank photoTAN?

Overall sentiment: negative

**Pros**

- 🚀 Easy and convenient
- 🔒 Excellent data protection
- 👍 Simple and straightforward

**Cons**

- 🐛 Crashes frequently
- 🤯 Complicated activation process
- 😤 Unreliable after updates

**Commonly reported bugs**

- Activation not working after device switch
- App crashes on launch
- Activation gets lost after updates

**Most requested features**

- Simplified login process
- Better compatibility with newer devices

## Recent user reviews (10 of 111)

All indexed reviews: https://appshunter.io/ios/app/deutsche-bank-phototan/id937259592/reviews.md

### 1/5 — App keeps crashing

*2026-06-29, version 3.9.1*

App keeps crashing as soon as it’s open, not even enough time to scan the photoTAN or approval push notification. Currently it’s not usable at all. Please fix it!

### 4/5 — Unkompliziert

*2026-03-23, version 3.9.1*

Wenn man Probleme hat, ist die App beziehungsweise die Homepage leicht zu verstehen und man kann unkompliziert und schnell Hilfe bekommen.

### 5/5 — Nur Probleme

*2026-03-07*

Anfangs funktionierte sie sehr gut , aber seit Wochen stürzt sie nur noch ab somit kann man nichts online erledigen.

**Developer response:** Wir bedauern die derzeitigen Schwierigkeiten mit der App. Bei Fragen oder wenn Sie Unterstützung benötigen, rufen Sie gerne unseren technischen Support unter (069) 910 - 10030 an.

### 3/5 — Meh

*2026-02-17, version 3.9.1*

Switching phones is a 2-3 business days headache

### 4/5 — Mr

*2025-11-23, version 3.9.1*

4

### 5/5 — Bitte behalten!

*2025-11-14, version 3.9.1*

bitte erlaubt auch mein neues telefon, die app zu nutzen. Ist sicherer als die db app. oder soll ich die db nur noch fuer taschengeld nutzen?

### 5/5 — DB PhotoTAN

*2025-11-05, version 3.9.1*

Excellent app and superior level of data protection. Thank you!

### 5/5 — Perfekt zusammengefügt

*2025-11-03*

Seit der neuen Benutzeroberfläche, ist alles viel übersichtlicher. 
Es braucht einen Augenblick sich daran zu gewöhnen. Wo ist was aber dann ist man viel schneller unterwegs. 
Sehr gut, dass man jetzt seine Kreditkarte sofort im Blick hat.

**Developer response:** Besten Dank für Ihr freundliches Feedback. Wir freuen uns sehr, dass Ihnen unsere neue App gefällt und Sie zufrieden sind.

### 4/5 — Falsche Anzeige

*2025-10-15, version 3.9.1*

Es liegt kein Auftrag vor.  Trotzdem wird eine 1 angezeigt.

### 4/5 — Fast gut

*2025-10-11*

Funktioniert aber es ist lästig, bei der Push Benachrichtigung immer zweimal zu bestätigen. Macht man das nicht, gibt es immer die kleine rote „1“ an der App, das man noch eine Benachrichtigung hat. Diesen Bug noch beheben, dann gibt es auch 5 Sterne. 
(iPhone 14, IOS 18.6.2)

**Developer response:** Vielen Dank für Ihr Feedback. Verbesserungsvorschläge nehmen wir gern unter deutsche-bank.de/kontakt entgegen.

## Frequently asked questions about Deutsche Bank photoTAN

### What does the Deutsche Bank photoTAN app do?

The photoTAN app allows you to securely approve your banking orders, such as transfers made through online or mobile banking. It provides a secure method to confirm your transactions, ensuring the safety of your financial activities.

### How do I use the photoTAN app?

You can use the app in two ways: 'photoTAN' involves scanning a graphic to generate a transaction number (TAN) which you then enter into the order. Alternatively, 'photoTAN push' allows you to check the transaction data and confirm the order directly within the app via a push notification.

### Is the photoTAN app secure?

Yes, the app is protected by a PIN of your choice or by using biometric data such as fingerprint or facial recognition. This ensures that only you can access and approve your banking transactions.

### Can I still set up a new photoTAN procedure?

As of August 25, 2025, it is no longer possible to set up new photoTAN security procedures. However, any existing active photoTAN procedures can continue to be used. Deutsche Bank's BestSign security procedure will replace photoTAN and is set up directly within the Deutsche Bank app.

### What are the benefits of using photoTAN push?

PhotoTAN push offers added convenience for approving orders. After reviewing the transaction details, you can confirm the order directly within the app, streamlining the approval process compared to manually scanning a graphic and entering a TAN.

## Version history (last 5 releases)

### 3.9.1 — 2025-10-08

We are constantly working to add new features to our app, optimize existing features, and fix any errors.

### 3.9.0 — 2025-08-23

Since 25 August 2025, it is no longer possible to set up a new photoTAN security procedure. Active photoTAN procedures can continue to be used. Our BestSign security procedure will replace photoTAN. BestSign is set up directly in the Deutsche Bank app. This means that your banking and security procedure will be available in one app in the future.

### 3.7.0 — 2025-03-05

With this release we have optimized the app for you. We have fixed errors and improved the performance.

### 3.4.0 — 2024-01-29

With this release we have optimized the app for you. We have fixed errors and improved the performance.

### 3.2.0 — 2021-09-13

- From now on it is possible to activate the photoTAN procedure directly in the app
- Bugfixes

## Apps similar to Deutsche Bank photoTAN

| App | Rating | Price | Category |
| --- | --- | --- | --- |
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All apps by Deutsche Bank AG: https://appshunter.io/developer/361172749

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
