# DEWA > Interactive digital platform for consumers, builders, suppliers, and students. (iPhone/iPad app by Dubai Electricity & Water Authority.) - Source: https://appshunter.io/ios/app/dewa/id364928325 (this page in markdown: same URL + `.md`) - Developer: [Dubai Electricity & Water Authority](https://appshunter.io/developer/364928328) - Category: Business, Utilities - Price: Free - Rating: 4.60/5 from 6,136 App Store ratings · 125 written reviews indexed - Age rating: 4+ - Requires: iOS 16.0 · 248 MB - Languages: American English, Arabic - Released: 2010-04-09 - Data updated: 2026-08-23 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/dewa/id364928325/reviews.md ## What is DEWA? DEWA Smart App provides a unique interactive platform offering an elevated digital experience, powered by integrated bundles of innovative services and features, delicately designed to exceed the expectations of consumers, builders, suppliers, and students. The App creates an added sustainable value for all stakeholders. ## Key features - Interactive digital platform - Innovative services - Elevated digital experience - Sustainable value creation - Designed for multiple user types ## What do users think of DEWA? Overall sentiment: negative **Pros** - 👍 Convenient app - 🚀 Quick service - 💡 Excellent functionality - 🔒 Secure login options **Cons** - 💰 Expensive electricity and water bills - 🐛 Login and payment issues - 🤔 Confusing user interface - 🔍 Lack of basic features **Commonly reported bugs** - Frequent app crashes - Unreliable login and password recovery - Inconsistent data and consumption tracking - Compatibility issues with international payment methods **Most requested features** - Ability to update personal and payment details - Improved payment process - Ability to easily add multiple accounts - Access to monthly statements ## Recent user reviews (10 of 125) All indexed reviews: https://appshunter.io/ios/app/dewa/id364928325/reviews.md ### 4/5 — Good app *2025-12-25, version 10.2.9* I have to login each time I open the app can you fix that ### 1/5 — Very expensive *2025-08-28, version 10.2.6* The cost for electricity and water very very expensive ### 1/5 — Unable to login *2024-05-12, version 10.1.5* Worked fine until a few days ago. Now not accepting either fingerprint or UAE Pass login options. Just hangs… ### 1/5 — Can do my bill payment *2024-03-13, version 10.1.4* This is the worst app because I can’t do my bill payment ### 3/5 — Updates *2023-12-16, version 10.1.3* I like the app but every time you try to open it, it requires an update. The updates are too frequent! ### 1/5 — Daily water consumption *2023-10-29, version 10.1.1* Some features like daily water consumption on app disappeared when my bill showed it spiked 500% without any logical reason. Good app, but hiding or losing features like daily consumption after showing a consumer a 500% spike in their bill in not a good idea. ### 1/5 — Bad service and app *2023-07-04, version 10.0.7* This app is not equipped to handle anything that is not considered a normal request. Raising complaints online yields no outcome unless followed up by a call to the toll number. ### 1/5 — Stopped accepting international credit cards for payment *2023-04-27, version 10.0.4* International cards no longer work with Apple Pay. 1 star until this is resolved. ### 1/5 — Lacks basic functionality *2023-04-12, version 10.0.4* Not possible to update personal or payment details on app. ### 1/5 — Not happy with DEWA At all *2023-04-01, version 10.0.4* Getting duplicated charges on my EV account , and for 3 months DEWA has zero response. ## Frequently asked questions about DEWA ### What does the DEWA Smart App do? The DEWA Smart App provides an interactive digital platform with innovative services and features. It is designed to offer an elevated digital experience for various user groups and create sustainable value for all stakeholders. ### Who is the DEWA Smart App for? The app is designed for consumers, builders, suppliers, and students. It aims to cater to the diverse needs of these user groups by offering specialized services and features. ### Is the DEWA Smart App free to use? Based on the provided information, the app is free to use and does not have in-app purchases or advertisements. ### What are the key benefits of using the DEWA Smart App? Key benefits include an elevated digital experience, access to integrated bundles of innovative services, and the creation of added sustainable value for all users, including consumers, builders, suppliers, and students. ## Version history (last 5 releases) ### 10.3.6 — 2026-07-22 - Meet the new Agentic AI Move-In Assistant—your intelligent digital assistant for a faster and more convenient Move-In journey. - Automatically identifies eligible requests, guides you through each step with natural conversations, and prepares your application for quick completion, requiring only the final payment. - Supports multiple premises and helps you complete service activation more efficiently.. ### 10.3.4 — 2026-05-18 - Performance improvement and App enhancements ### 10.3.3 — 2026-05-04 - Performance improvement and App enhancements ### 10.3.2 — 2026-04-16 - Performance improvement and App enhancements ### 10.3.1 — 2026-02-05 - Performance improvement and App enhancements ## Apps similar to DEWA | App | Rating | Price | Category | | --- | --- | --- | --- | | [MOHRE UAE](https://appshunter.io/ios/app/mohre-uae/id807379317) | 4.2 (83) | Free | Business | | [Dubai REST](https://appshunter.io/ios/app/dubai-rest/id1437805105) | 2.0 (63) | Free | Business | ## More apps by Dubai Electricity & Water Authority - [WETEX](https://appshunter.io/ios/app/wetex/id977571970) - [MBRSIC](https://appshunter.io/ios/app/mbrsic/id1574298545) All apps by Dubai Electricity & Water Authority: https://appshunter.io/developer/364928328 ## Related topics [wiseyes solutions sdn bhd](https://appshunter.io/ios/topics/wiseyes-solutions-sdn-bhd) · [linkgreen](https://appshunter.io/ios/topics/linkgreen) · [edotco](https://appshunter.io/ios/topics/edotco) · [shamsia online](https://appshunter.io/ios/topics/shamsia-online) · [sustainability xr book](https://appshunter.io/ios/topics/sustainability-xr-book) · [aludra](https://appshunter.io/ios/topics/aludra) · [icomm utilities](https://appshunter.io/ios/topics/icomm-utilities) · [dubai rest](https://appshunter.io/ios/topics/dubai-rest) · [ejari](https://appshunter.io/ios/topics/ejari) · [tovoda](https://appshunter.io/ios/topics/tovoda) · [suqya](https://appshunter.io/ios/topics/suqya) · [aymakan](https://appshunter.io/ios/topics/aymakan) · [green enterprise solutions](https://appshunter.io/ios/topics/green-enterprise-solutions) · [toho water authority](https://appshunter.io/ios/topics/toho-water-authority) · [wahdah technologies sdn bhd](https://appshunter.io/ios/topics/wahdah-technologies-sdn-bhd) · [ngwa business pro](https://appshunter.io/ios/topics/ngwa-business-pro) · [ecoflow delta pro ultra](https://appshunter.io/ios/topics/ecoflow-delta-pro-ultra) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*