# DEWALT Sound Systems — user reviews > 61 indexed App Store user reviews of DEWALT Sound Systems by Stanley Black & Decker, Inc., rated 1.91/5 from 23 ratings. - Source: https://appshunter.io/ios/app/dewalt-sound-systems/id1292363051/reviews - App overview in markdown: https://appshunter.io/ios/app/dewalt-sound-systems/id1292363051.md - Rating breakdown: 5★ 4 · 4★ 0 · 3★ 0 · 2★ 5 · 1★ 14 ## Newest reviews (18 of 61) ### 2/5 — Firmware Update *2024-10-07* Man sollte über die App eine Firmware Update machen können. Bei mir funktioniert das nicht, da immer die Fehlermeldung kommt „Neue Version kann nicht geladen werden bitte überprüfen Sie die Internet Verbindung.“ ob ich mit WLAN oder über das Mobilfunknetz verbunden bin, es funktioniert beides nicht. ### 1/5 — Useless *2022-03-24* Had to reset radio three times, then repaired it twice.. slow and clunky.. hopefully I don’t need the app to use it otherwise it’s going to be returned ### 1/5 — Poor *2022-01-06* This app seems worth while at first, but it has multiple bugs that evidently DeWalt has no interest in maintaining nor upgrading. It’s really a shame when you consider how awesome the sound system is, and the potential that the app has. DeWalt won’t last simply on their name. Someone who is more concerned with their products could replace them. ### 1/5 — Great Idea *2021-07-12* Good idea but worst app I have ever ever seen. Constantly looses connection even when radio is playing. If smart device goes to screen off then that's it. Have to switch radio off and reconnect app at same time. Surely with the amount of really negative reviews DEWALT would do something with the app. I have even emailed DEWALT 3 times about the app, but that like the app is a complete waste off time. ### 1/5 — Bluetooth issues *2021-07-09* Can’t connect to blue tooth from app not compatible with Spotify doesn’t work as it should Disappointing as the radio charger has a great sound if only the app had the same quality ### 2/5 — Man kann keine Updates mehr drauf machen *2021-05-09* Ist echt schade das keine Updates mehr möglich sind auf dem Radio zu machen steht immer da neue Version verfügbar aber kein Internet ob wohl ich alles an habe also bitte die App aktualisieren !!!!!!!!! ### 1/5 — Why bother create an app that doesn’t work? *2021-04-23* Assume someone bothered to test this app at some point? Such a shame great product but the app is a time waster, connecting to Bluetooth is a lottery I’d guess 95% of the time it won’t connect, so the 5% is not worth the time to try Don’t buy the radio if you want the use the app. ### 2/5 — Disconnects *2021-04-05* the app is good but they should update it, it disconnects easily ### 1/5 — Bedienung/Firmware Update *2021-03-13* Warum ist das Firmware Update vom Radio nicht möglich? Die App schreibt das ein neues Update verfügbar ist aber angeblich keine Internetverbindung vorhanden sei. Was natürlich Quatsch ist, mobile Daten, WLAN alles ist aktiviert. Am Anfang war ich echt zufrieden mit der App, aber in letzter Zeit reißt die Verbindung plötzlich ab, obwohl das Handy ständig daneben liegt. Man muss es ständig neu verbinden und das nervt echt. ### 1/5 — App broken *2021-01-19* The Bluetooth seems completely unusable. My phone can connect and control the radio stations, but it won’t loud my music library. Unfortunately you can just play songs from iTunes directly via Bluetooth and you have to use this app. Hasn’t been updated in a year so I don’t expect any resolution coming ### 2/5 — Firmwareupdates *2020-11-20* Updates sind dauerhaft und auch nach erneutem Verbinden nicht möglich. Die App meldet sofort Verbindung prüfen -die läuft natürlich. Das nervt, bitte nachbessern. ### 1/5 — Needs actually thinking about *2020-10-07* It won’t remain connected to Bluetooth to allow you to play music that’s on your phone, Why not just have a simple system when you can connect it as a standard bluetooth radio rather than having a complex app that doesn’t even work beyond radio??? ### 1/5 — 🤨 *2020-08-23* Always crashing, have to restart the app and radio almost every time. ### 2/5 — Tstak radio *2020-06-15* App has a very hard time connecting to the radio even with the radio on. It ask to punch in code from the radio often. It takes a long time to find the radio after you get it synced and that happens with the radio on also, even if you close to the radio. ### 1/5 — Crap *2020-06-14* This app seriously needs an update. ### 1/5 — Destroying DEWALT’s reputation *2020-05-30* This has to be the most unreliable app I’ve ever used. It’s so bad this is the first app review I have ever wrote after around 8 years of having apple phones and dozens of apps. I have a Bluetooth speaker from UE who’s app works much better than this one. I can’t say how many times better because you can’t multiply zero. I have the app on two devices, neither work properly. It’s constantly resetting and forgetting my radio, going back to demo mode and making me pair it again even if I’m in the middle of using it and just put my phone down or went to a different app. Trying to open the app while music is playing will cause the music to stop. If you decide to use the app to play music it doesn’t use your existing playlist, don’t waste your time making a playlist on the app because it won’t remember it and will only play the songs in the order you put them, no shuffle option. The only thing this app is partly good for is to turn off the radio because the only time it connects is if the radio is on, despite claiming you can turn on the radio with the app, but really if your within Bluetooth range you can walk to it 4 times before the app will find the radio. I think this app was made by grade 9 students that accidentally took a programming class because they didn’t understand the class description. The sliver of hope with the app is that the radio has the hardware so now DEWALT needs to hire someone that actually knows how to code and make an app that works at all. ### 1/5 — Unresponsive. Firmware update broken. *2020-05-23* App is slow to respond to touch input. Firmware update not working at all. My player keeps dropping Bluetooth and I was hoping there was an update to fix it, but no luck. Terrible experience :( ### 2/5 — Firmware *2020-05-17* Been having issues with my Tstak radio dropping Bluetooth. The app won’t even let me check to see if there are firmware updates. ## Most critical reviews (10 lowest-rated) ### 1/5 — Poor *2025-02-28* This app seems worth while at first, but it has multiple bugs that evidently DeWalt has no interest in maintaining nor upgrading. It’s really a shame when you consider how awesome the sound system is, and the potential that the app has. DeWalt won’t last simply on their name. Someone who is more concerned with their products could replace them. This app is 100% worthless. Dewalt should keep it up to date, if they cared at all ### 1/5 — worst app *2024-07-03* constantly freezes when you finally do get it working non of the options even work, can’t change dab startions, can’t turn the radio on with phone, useless app ### 1/5 — Awful *2024-02-07* This app is the worst app I’ve ever used. There’s no point me listing all the floors, just scroll down and you’ll see all the things wrong with it dating back to the start of the launch. Would not recommend. ### 1/5 — App hasn't been updates in years *2023-09-03* The app has not been updated in years. It has worked in the past, but now can't check for firmware updates (which are definitely needed as bluetooth connection has started going dodgy). ### 1/5 — Connection is crap *2023-05-04* Had the radio for two days now. Turn it on, phone connects as it should. Five minutes later, it’s disconnected, and the radio is invisible to my iphone. Won’t connect through Bluetooth or if I turn the radio off and on again. Sounds great though. ### 1/5 — Can’t pair *2023-04-01* This app can’t find it’s own Tough System. Worse than useless because dewalt wants access to your iphone. Really seealt???? Stick to making tools!!! ### 1/5 — 50/50 if it sees the radio or not *2022-12-12* Half the time it doesn’t work or it’s quicker to walk over to the radio ### 1/5 — Can’t update radio firmware *2022-11-07* Please update to make this functioning. ### 1/5 — Eine der schlechtesten Apps im Store *2022-10-14* Gibt nicht viel zu sagen, außer: Unbenutzbar! ### 1/5 — Not worth the time *2022-05-27* Using the app to control the radio is so laggy it’s quicker to walk to the radio and change it. Bluetooth is effectively made redundant on the radios that require this app, as the app doesn’t have inter-app connectivity with apps like Spotify, so you have to load music into the app. Spoiler; no one has music stored on their phone. In an age of streaming, this seems like a huge oversite. ## Most praised reviews (10 highest-rated) ### 5/5 — Dewalt tstak radio *2020-05-22* Really happy with how this radio performs. Had no issues with this. Would highly recommend! ### 5/5 — Tstak radio *2019-04-28* App does everything it claims to on my phone, not sure why the poor reviews prior. ### 5/5 — Great radio and software *2018-11-08* I found this App made the radio far more user friendly. I have not found any bugs after 90 days of use. Very solid package. ### 5/5 — Radio app *2018-07-12* Wow what a app this is does everything it says it does and works brilliant, beat money I have ever spent on this t stack radio , chuffed ### 5/5 — Works Great! *2018-04-25* All you got to do is follow the picture instructions when you open the box and the app will work. I don't understand the bad reviews. Works fine; turning it on off, tuning it, raising volume etc. Very pleased. ### 3/5 — Needs more work 😕 *2020-07-23* THANKYOU!! 😃👍 for adding the volume function when streaming through Bluetooth! HOWEVER... still not solved - Frequently cannot find the radio, even thou Bluetooth is on and both devices are charged. ### 3/5 — Buggy *2019-08-27* App seems buggy . Seems impossible to update firmware on radio without app crashing ( most I’ve got to is 20% ) . Library doesn’t seem to work . ### 3/5 — Good app. A couple things should be added though *2019-06-08* Great app. Love the radio. Major issue with it the app though is that it only plays music that’s stored on your phone. Would love the option to play off Spotify or YouTube music or any of those services. It’s the first app they made. It’s got potential. I just hope they update it and keep improving it ### 3/5 — Nicht ausgereift *2019-04-14* Probleme bei Verwendung mit dem iPhone 8. Die App ist extrem instabil und öffnet meist nicht. Oder sie stürzt wieder und wieder ab! Außerdem reagiert die Bedienung unter starker Verzögerung. Sollte dringend überarbeitet werden! ### 3/5 — Gut aber hat noch Potenzial *2019-03-05* Die App an sich ist sehr gut, der eingebaute Umfang ist sehr groß. Auf meinem iPhone X ruckelt die App leider ab und zu mal und es dauert paar Sekunden bis das getippte Dan angewandt wird bitte überarbeiten (1 Stern Abzug) des weiteren wenn man Musik über die App abspielt und das Handy sich sperrt, stoppt die Musik Wiedergabe nach dem entsperren aber auch wenn man nur mal zwischen 2 Apps wechselt jedes Mal bei Tstak Radio draufgehen stoppt die Wiedergabe (1 Stern Abzug) bitte daran arbeiten und dann gibt es 5 Sterne. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*