# DEWALT Tool Connect — user reviews

> 98 indexed App Store user reviews of DEWALT Tool Connect by Stanley Black & Decker, Inc., rated 4.49/5 from 579 ratings.

- Source: https://appshunter.io/ios/app/dewalt-tool-connect/id971831068/reviews
- App overview in markdown: https://appshunter.io/ios/app/dewalt-tool-connect/id971831068.md
- Rating breakdown: 5★ 453 · 4★ 60 · 3★ 11 · 2★ 7 · 1★ 48

## What do users think of DEWALT Tool Connect?

Overall sentiment: negative

**Pros**

- 🚀 Light control from phone
- 👍 Useful tool with app
- 🔒 Ability to track tools
- 👍 Easy to use app
- 👍 Works as advertised

**Cons**

- 🐛 App not working/connecting
- 🐛 Registration/login issues
- 🔋 Battery drain on phone
- 🐛 Unreliable connectivity
- 🐛 Functionality reduced after updates

**Commonly reported bugs**

- App not compatible with iOS 14
- Bluetooth connection issues
- Unable to disable/enable tools
- Inaccurate tool status/location tracking

**Most requested features**

- Widget function for easier access
- Siri/Watch integration
- Improved measurement capture and export

## Newest reviews (10 of 98)

### 3/5 — Money Grab In 2024

*2024-10-10*

bought some new tools recently and noticed they came with the tool connect feature. tried over the span of 2 weeks periodically making an account on this app to servers no longer being supported and the tools i bought being old stock. Come to find out Dewalt is still promoting tool connect on their newest products and releases even though the app dosnt even work. do better

### 2/5 — Horrible measurement capture

*2023-10-23*

For use with the dewalt lasers, it grabs the measurement just fine, but the storage system is almost archaic. Manual text input for names of measurements. Prompts you after saving every measurement if you’d like another instead of just going straight through. Interface for measurements is awful (their keyboard) and if you accidentally add a fraction, well guess you’re adding 1/32 to that measurement because there’s no way to clear it. 
Exporting is where it really falls apart. It doesn’t export text, it exports a freaking jpg with a massive DEWALT logo in the bottom right corner which will happily sit on your measurements underneath. 

Honestly this is such a poor excuse of an app for this tool. It may work well for some things but geez it’s bad for measurement.

### 4/5 — Dewalt light

*2023-01-21, version 2.10.3*

This is an excellent light that can be hung and be operated by the phone so your not up and down a ladder, it’s bright and that’s great BUT this light needs to be dual powered to get 5 stars.

### 3/5 — Partially functional

*2023-01-18*

I recently bought several connectors for my Dewalt tools, and then I added those connectors to the tool connect app. I thought well let me test it to see how this works, so I actually try to identify which tool had which connector and that function never seem to work. It always failed to identify the tool. Nothing ever happened when I tried to identify the tool through the app. I wish this did work as it seems like a very neat idea but unfortunately, without that capability, it makes it very hard to manage.

### 1/5 — Terrible App, can’t create account

*2022-07-26, version 2.10*

I’ve never used this app but it’s telling me that my email has been used. That didn’t work so I tried to reset the PW with no luck. 

I tried my other email which got me to the next step but when I tried to login in I got the same error message as the first “account does not exist.

### 1/5 — Useless app

*2022-07-15*

App doesn’t work , created account on dewalt website but can’t login to app. Have iPhone 13 with up to date os.

### 1/5 — Terrible

*2022-06-30*

Won’t let me log into my account with IPhone. Says no account at that email address so I tried to set up a new account and says there is already an account associated with that email. Use my computer to log in and change the password and restore my account but none of the tools are registered to my account. App is a disaster.

### 5/5 — Works Just as Should.

*2022-06-25*

Paired up with a “DCL074” & works with ZERO issues. Always connects, easy to use. What else can we ask for in today’s day & age. Thanks Dewalt for making the trade that much easier.

### 5/5 — App

*2022-05-31, version 2.10*

Works good connected almost effortlessly

### 5/5 — Tool connect

*2022-05-03*

Awesome app does exactly what it says, makes using my DeWalt work light a pleasure.

## Most critical reviews (10 lowest-rated)

### 1/5 — Abandoned App?

*2024-11-07*

I bought a dewalt laser measure for the express purpose of using this app, but it looks like it’s been abandoned. The last update was a year ago as  web I try to create a user, I keep getting a message that reads, “ There was a problem connecting to the DeWalt ToolConnect server. Please try again later.” Which keeps me from using the app or the Bluetooth feature at all. 

Proves that you shouldn’t buy physical tech that relies on proprietary software.

### 1/5 — Tom

*2024-11-03*

CAN’T SIGN ETHER

### 1/5 — Useless

*2024-10-16*

Didn’t work for me either

### 1/5 — Not able to connect

*2024-10-06*

Won’t even let my sign up

### 1/5 — Unable to signup

*2024-09-29*

Server error. Unable to signup. I’m guessing that the app/service is not maintained.

### 1/5 — Just hopeless

*2023-04-29*

App wouldnt register!!.Tried numerous times but had to give up and delete.Very dissapointing from a major brand !!!

### 1/5 — Can’t even login to see if it’s as bad as the reviews suggest

*2022-11-17*

Been through the registration on the website, logged in there fine. Couldn’t log in to the app. Ok weird, reset my password, still no joy - no obvious route to support from the app if there are issues logging in. First impressions and all, pretty poor.

### 1/5 — Broken doesn't work - Australia

*2022-09-18*

Registration of new user and product take you to a 404 not found website link. Register on the website doesn't work in the app. Forgot password doesn't work! App is not usable!

### 1/5 — Unable to Login to App

*2022-09-17*

I recently bought the tool connect tools and have been unable to even login to the app.  No responses to emails sent, very poor service

### 1/5 — Broken app can’t even sign in

*2022-09-05, version 2.10*

After hours trying to figure out what’s wrong with the app and working with support I am still unable to sign into the application.  I can sign in just fine on my computer but this app won’t let me sign on.

## Most praised reviews (10 highest-rated)

### 5/5 — Light Switch

*2025-02-14*

I appreciate the fact that I can control not only on and off, but also the intensity of the light from my phone. 
The app together with the light make a great very useful tool anywhere I need light.

### 5/5 — 20V Max All-Purpose Area Light

*2023-12-14*

I own many battery powered DeWalt tools, and this is just one more enjoyable tool to add to my collection.  This app is nice, to be able to connect within a short distance with only Bluetooth is great; easy to download app and app works great, as advertised.  Well worth the purchase of the light, and great to get a free app to use with the light.

### 5/5 — Drill

*2023-06-13*

I have found this drill three different times if I lose it and can’t find it I will buy another one. I love it greatest drill I’ve ever had.

### 5/5 — Dewalt Tool Control

*2023-06-02*

Very straight forward app, I am starting a Dewalt tool collection and having the ability to further protect and track my tools is amazing. Thank you Dewalt

### 5/5 — Not needed, but not upset either

*2023-05-23*

I downloaded the app only because I saw my hammer drill had Bluetooth connectivity. Being able to see the trigger pulls and runtime on your drill is never something I knew I'd find interesting until now. Being able to disable the tool based on proximity is also handy. Tracking it due to theft is pretty cool as well.

### 5/5 — Perfect app for Dome lights

*2023-05-11*

This app is so helpful when you are using the dome lights, specially when you hang them, you can control the lights from your phone 😎

### 5/5 — Awesome and Convenient!!

*2023-03-17*

This app and ability is awesome! Especially when working a lot and cycling batteries! But my Dewalt battery has lasted so long since it’s last charge! Amazing and easy to use! Great job Dewalt!

### 5/5 — Believe it or not it works after fiddling around

*2023-01-04, version 2.10.3*

I really can’t not remember how I got it to work but it works with the app.

### 5/5 — No problems

*2022-11-22, version 2.10.3*

Not bad. Satisfied to say the least

### 5/5 — Light Switch

*2022-10-30*

I appreciate the fact that I can control not only on and off, but also the intensity of the light from my phone. 
The app together with the light make a great very useful tool anywhere I need light.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
