# Dexcom Clarity — user reviews > 307 indexed App Store user reviews of Dexcom Clarity by DexCom, Inc., rated 4.60/5 from 12,930 ratings. - Source: https://appshunter.io/ios/app/dexcom-clarity/id1019225730/reviews - App overview in markdown: https://appshunter.io/ios/app/dexcom-clarity/id1019225730.md - Rating breakdown: 5★ 10,364 · 4★ 1,307 · 3★ 450 · 2★ 298 · 1★ 511 ## What do users think of Dexcom Clarity? Overall sentiment: positive **Pros** - 🚀 Provides great insight - 📊 Helpful reports and data - 💯 Life-changing device - 🔍 Detailed glucose tracking - 🤝 Integrates with healthcare providers **Cons** - 🐛 Connectivity issues - 🔒 Login problems - 📉 Unreliable sensor readings - 🚫 Doesn't work internationally - 📱 Poor iPad support **Commonly reported bugs** - Reports not updating - Clarity app crashing - Sensor calibration issues - Data not syncing between apps **Most requested features** - Ability to add personal notes - Customizable report formatting - More detailed data export options - Ability to adjust graph scales - Display daily high/low/average glucose ## Newest reviews (12 of 307) ### 3/5 — Useful, but… *2026-05-25, version 2.27.0* This would not be difficult to add to the Follow app, so that you don’t have to open separate apps to see all the information you might want to access. As a parent of a T1D, initially he used Libre and all the information was available in one app. This would be much appreciated. T1D is hard enough, the apps and support should be made as stress free to use as possible. ### 3/5 — Mixed Doses???? *2026-05-10, version 2.27.0* ok you have the fast dose and the long dose where is the MIXED doses if i see it on there why not add it on there??? ### 4/5 — Renseignement *2026-05-08* Bonjour est-ce qu’il va y avoir une modification pour dexcom Clarity pour Mac d’ici quelques mois car Mac n’acceptera plus Intel ### 4/5 — Unsure *2026-05-05, version 2.27.0* I’ve used this app since being diagnosed with type 1 diabetes in 2021 but it hasn’t updated or recorded my levels since last year (2025) I’m not sure why ### 2/5 — Failing to update *2026-04-15, version 2.27.0* Had the app for years and now I got temporarily signed out now all I can see is a reading from 3 years ago and nothing will update ### 3/5 — Dates are not Flexible *2026-02-24, version 2.27.0* The data provided is great. It would be nice if on the daily report you got the average glucose for each day and long with the events. But my biggest gripe is you can’t go back in time. You should be able to pick a date and then get a report based on that date. I would like to be able to go back in time and run a weekly report for each week. It seems crummy to have to remember to run the report each week and save it so I can go back and look at my progress. For what you pay for the device you shouldn’t have pay for a separate app to get this kind of flexibility. ### 4/5 — Good App BUT *2026-01-18, version 2.27.0* Where is your data going? ### 4/5 — sensor cover *2025-12-30, version 2.26.1* Additional cover patches should be included as the the cover included doesn’t always stick well. ### 3/5 — Multiple accounts *2025-12-29, version 2.26.1* I really liked tracking and seeing the reports and feedback, but when a second child was diagnosed I found it it is NOT easy to switch between accounts. I have to log off and then log back in with the same account just to switch to a different child. make this easier please. ### 4/5 — Can’t use offline *2025-12-18, version 2.26.1* This app is the best for relaying results to my doctor, but there’s no internet in the office so it’s useless because you have to be online for authentication. I had to use the apple health app to show my doctor my numbers and charts. ### 2/5 — Dexcom has been Horrible *2025-12-01, version 2.26.1* This app is a total disgrace! After spending $500/month for these horrible sensors, the performance of this app is very poor. It will beep loud and you can only turn off alerts for a certain period of time. Lack of features. A children’s game have more reliability and rich in features then this app. The sensors randomly fail on iPhone. Good luck getting the sensor to link with Apple Watch. CVS will no replace the defective sensors and the Dexcom support gives you a very hard time to replace the defective sensors. Did I mention that the app is horrible? Over two years using this product and highly unsatisfied. I’ve seen next to no improvements in these two years, used it on iPhone 14, 15, 16, and 17 Pro Max. Ridiculous app, shame on these developers. Something is definitely wrong with the executives who lead these developers. ZERO VISION! ZERO LEADERSHIP! I DO NOT recommend DEXCOM. I wish a better company replaces their marketshare. ### 2/5 — Something wrong with clarity *2025-11-18, version 2.26.1* Clarity used to record all my blood sugars normally, now it’s sending me back to the log in part and no matter how many times I sign in, it either send me straight back to the login part or says 504 error. My internet is fine, I’ve tried shutting off and turning on my phone, and removing and reinstalling the app but it keeps happening. I have an appointment in three days and my doctors not going to be able to see the results. What’s going on? ## Most critical reviews (10 lowest-rated) ### 1/5 — DON’T TRUST THIS PRODUCT *2026-07-05, version 2.27.0* Go with the Abbott competitor over this. The sensors are highly prone to failure and product support is very poor. ### 1/5 — Broken app *2026-04-27, version 2.27.0* The hourly reports will generate only the first Report and continue to show the same details until you uninstall and reinstall the app. After that it will create the next permanent hourly report. ### 1/5 — Phone application is useless *2026-03-05, version 2.27.0* Since last update the mobile app defers to a time range in the future with no way to adjust. Which means no data is available. I use the windows browser app and I am able to override the default time range which is also at the end of the year. I worked with the help desk which was unable to fix, and still closed my call as being completed. I have found the data to be very useful.it would be great it if I could use the phone applications. ### 1/5 — Not functional. *2026-02-20, version 2.27.0* This app is unstable. While the Dexcom G6 is working, and all permissions on my iPhone 16 are on, and the data is being send and recorded. Clarity cannot provide any reports, even though it once could. A waste of electrons. ### 1/5 — Will make you feel terrible about yourself *2026-02-13, version 2.27.0* The “tImE iN rAnGe” has never been so off don’t listen to it ### 1/5 — Constant login Issues - Very Disappointed *2026-01-25, version 2.27.0* Very disappointed with the Clarity app. It constantly logs me out, and when I try to log back in it says my ID or password isn’t recognized—even though nothing has changed. It’s extremely annoying to keep resetting or changing my login just to access the app. This really needs to be fixed. ### 1/5 — F off and stop *2026-01-10, version 2.27.0* I don’t care for the forcing of my having a lock on my iPhone in order to turn my alarm into a vibration. As I don’t lock my phone jerks. MY PHONE MY RULES so I can’t control that I just shut the app if it keeps bugging me I then just delete the app so F off again my phone my choice you don’t get to decide if or when or how I lock my phone ### 1/5 — Maddening app *2025-11-12, version 2.26.1* Endured a 3 HOUR support call to try and figure out why the device won’t pair and why my wife and I can’t get on to see our daughters numbers and had to hang up with no solution. The person on the phone, of course, is not American so she barely understands what I’m even saying. Worst experience with a product maybe ever. ### 1/5 — 数週間前の情報が表示される *2025-10-15* iOS 26にしてから、数週間前の情報が表示され、直近の状態を見ることが出来ない。偶に直近日付が表示されることもあるが、次には数週間前表示に戻っている ### 1/5 — Annoying *2025-10-06, version 2.26.1* The app constantly logs me out and then tells me my information is wrong when I try to log back in. I’m not using it anymore until that is fixed! ## Most praised reviews (10 highest-rated) ### 5/5 — Love the app to get historical data *2026-05-17, version 2.27.0* Use it to pull my Stelo reader data. It provides a clearer picture of my glucose. ### 5/5 — 4 days without data *2026-04-04, version 2.27.0* Hi. Is anything happening with the app? 4 days that the app is showing Not Enough Data Available. ### 5/5 — Thankful *2026-02-20, version 2.27.0* Everyone who invented worked hard created produced and affordably marketed deservs appreciation and. a thankful heart ### 5/5 — Keeps me HONEST *2026-02-06, version 2.27.0* Seeing my numbers reminds me how good or bad I’m doing!! ### 5/5 — Goals *2026-02-05, version 2.27.0* I like the way the app provides me a way to follow how I can reach my goals of staying in range. ### 5/5 — Dexcom Clarity *2026-01-19, version 2.27.0* I love the graphics are used to show blood averages. The complete program. Thanks you. ### 5/5 — I love this app! *2026-01-17, version 2.27.0* Clarity allows me to set my personal blood sugar goals and monitor how I’m doing. I love the morning notification that I met my previous day’s goal. It’s so easy to use. ### 5/5 — Eye Opener *2026-01-11, version 2.27.0* I should have done this years ago. I’ve gotten some real insight into my diabetes & I’m making decisions in real time about my care. It’s been a real eye opener. Plus, everything I need to know is right there & very easy to decipher. ### 5/5 — Benefits of Dexcom clarity data summaries *2025-12-20, version 2.26.1* Provide a summary of daily weekly information on one page for comparing information that before I could only obtain over a 24 hour, or by taking pictures of each day and saving them. VAGP allows me to. Trend and swings from day today over a multi day. It helps by providing a record of where your blood sugars have trended or varied over a long period of time. This is very helpful in being able to analyze trends or things that mask, trends and lead to bad control. It takes a lot of work out of how I used to have to do this. It is easy to use and provide some analytical tools to help even further.. Thank you. ### 5/5 — Dexcom Clarity *2025-11-11, version 2.26.1* Dexcom clarity helps with goal setting. The app provides a simple platform to set ranges/boundaries when trying to establish ‘good diabetic control. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*