# DEXSTA FCU Mobile — user reviews > 21 indexed App Store user reviews of DEXSTA FCU Mobile by DEXSTA Federal Credit Union, rated 4.84/5 from 1,477 ratings. - Source: https://appshunter.io/ios/app/dexsta-fcu-mobile/id1138437185/reviews - App overview in markdown: https://appshunter.io/ios/app/dexsta-fcu-mobile/id1138437185.md - Rating breakdown: 5★ 560 · 4★ 61 · 3★ 10 · 2★ 2 · 1★ 8 ## What do users think of DEXSTA FCU Mobile? Overall sentiment: mixed **Pros** - 👍 User-friendly interface and navigation - 🔒 Secure website and credit card tracking - ✨ Well-organized mobile design with improved layout - 💳 Useful credit union services and features - 🎯 Comprehensive account snapshot functionality - ⭐ Helpful customer support staff **Cons** - 🐌 App performance is slow and laggy - 🔐 Excessive verification code requests on login - 📱 Incompatible with older phones and devices - 🐛 Camera feature not functioning for check deposits - 😤 Poor user experience after recent update - ⚠️ Limited banking options and locations **Commonly reported bugs** - Login failures and error messages - Verification code loop preventing account access - Camera not opening for mobile check deposits - Excessive scrolling required to view transactions - App crashes and accessibility issues - Incompatibility with older device operating systems **Most requested features** - Face unlock/biometric authentication - Apple Pay support - Easy retirement account and IRA transfers - Improved login persistence to reduce repeated authentication ## Newest reviews (2 of 21) ### 3/5 — Needs Face Unlock asap *2020-08-06, version 4.6.217* Fine but need face unlock ### 3/5 — Bring back face log in *2019-10-03, version 4.6.199* Great app but face log in is gone now. I either have to remember password or log in with password each time. ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible Dexsta APP *2025-07-15, version 5.0.2* New upgrade to APP is terrible! You need to scroll several times just to see one transaction. Spoke to Dexsta and they stated, “new Vendor will not change.” So I will need to change my Bank. ### 1/5 — Review *2025-06-08, version 5.0.2* I have an older phone and even though I was helped at the local credit union, I still can’t access my account from home. Very poor update for older users. ### 1/5 — Update error!! *2025-05-16, version 5.0.1* I can’t login with the update. Ughhhh ### 1/5 — I got to log in once *2025-05-09, version 5.0.1* I liked the update when I got to log in but now I’m stuck with this verify to make sure I’m not a bot loop ### 1/5 — Not usable *2025-05-05, version 5.0.1* Why would you decide to update the app and it’s not even usable? Does that sound like a smart idea???? To answer the question… No it’s not a smart idea. Extremely dumb. Don’t update to something that can’t even be used. Especially when you have limited locations and limited phone banking options now too. Like yes please inconvenience your customer even more we love it! ### 1/5 — App *2025-05-05, version 4.42.78* Your app is mediocre at best. Why now can’t we access it at all? ### 1/5 — No Apple Pay? *2019-09-18, version 4.6.199* Why is Apple Pay not supported? It's 2019, inexcusable. ### 1/5 — Broken App *2018-09-29, version 4.6.199* App will not allow you to sign in. Keeps coming up error when you input your login information. App doesn’t get updated frequently enough to fix these issues that come up. Needs more attention to it. ### 3/5 — Lagging/ logging in issues *2025-11-15, version 5.0.2* The app is seeming fairly slow. Also each time I go in it is asking me to log in and then sent a verification code. I’ve never had to verify each time I go in. And lastly, the camera is not opening to take a picture for check deposits. ### 3/5 — App is not working *2025-05-05, version 4.42.78* This app does not work they are developing a new app but I cannot find the new app. Dexsta is always behind. ## Most praised reviews (9 highest-rated) ### 5/5 — Jonathan Ferggans Is a great help *2026-05-06, version 5.1.0* Anytime I need help with the app he helps get everything in order. The app is very user friendly. I enjoy looking at it. ### 5/5 — Great *2026-05-05, version 5.1.0* This credit union’s website is useful and secure. Love the credit card service and tracking done for each member. ### 5/5 — Tui thich *2026-05-05, version 5.1.0* Ok ### 5/5 — DEXSTA Website *2025-06-24, version 5.0.2* The newly designed DEXSTA mobile website is extremely well organized and gives the customer a snap shot all accounts. It is very easy to navigate and the designers have put quite a bit of effort. Thanks for the job well done ### 5/5 — Great *2025-06-20, version 5.0.2* Better than the old app ### 5/5 — Website *2025-06-01, version 5.0.1* Finally Dexsta your coming out of the dark ages. I love this update. ### 5/5 — Impressive *2022-01-04, version 4.6.217* Impressive update’s. I complete all of my banking essentials through the application. I have no complaints, easy access to everything and do all of my banking needs. ### 5/5 — Wow serious upgrade *2016-08-12, version 4.1.205* Cannot compare the improvement. ### 4/5 — Great bank *2025-05-06, version 5.0.1* Love the bank been a member since a kid, app downfall is not being able to easily transfer/withdraw funds into/from retirement accounts or IRAs. Hopefully it changes soon --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*