# DFW Airport — user reviews

> 209 indexed App Store user reviews of DFW Airport by DFW Airport, rated 4.60/5 from 1,587 ratings.

- Source: https://appshunter.io/ios/app/dfw-airport/id587942745/reviews
- App overview in markdown: https://appshunter.io/ios/app/dfw-airport/id587942745.md
- Rating breakdown: 5★ 1,258 · 4★ 183 · 3★ 47 · 2★ 14 · 1★ 85

## What do users think of DFW Airport?

Overall sentiment: positive

**Pros**

- 🚀 Easy app navigation
- 🚀 Helpful information
- 🚀 Accurate real-time updates
- 🚀 Convenient parking and flight tracking
- 👍 Detailed airport maps and layouts
- 👍 Useful for both frequent and first-time flyers

**Cons**

- 🐛 Crashes and freezes
- 🐛 Unreliable login and account management
- 🐛 Inconsistent performance on different devices
- 🐛 Parking booking issues
- 🔍 Limited functionality compared to website

**Commonly reported bugs**

- Main screen not loading
- Security wait time information not updating
- Incorrect gate and terminal directions

**Most requested features**

- Ability to book parking for multiple vehicles
- More advanced flight tracking and notifications
- Integration with airline apps for seamless experience
- Interactive maps with real-time user location
- Expanded dining and shopping information

## Newest reviews (17 of 209)

### 3/5 — TOO MANY CLICKS TO FIND TODAY’S FLIGHT DEPARTURE

*2026-08-21*

DFW Airport app version 5.10.0 has gone bad to worse! Boarding pass scanner is added but 90% of the time it doesn’t work. Entering flight number has gone bad. It used to take couple of screens to do it but now takes 5 screens to get to the gate information! This is extremely bad user experience! Closing and reopening the app is faster to check for another flight.

### 2/5 — Flight data

*2026-06-16, version 5.8.1*

Terrible flight status.  I had to go to the website to get updates.

### 5/5 — helpful

*2026-05-14, version 5.7.0*

Very helpful

### 5/5 — DFW APP

*2026-05-13, version 5.7.0*

Seems to be accurate & updates are streamed live!
I only would've liked Veteran's parking instructions included!

### 5/5 — Casual travelers

*2026-04-19, version 5.6.0*

This app really helps with getting through security and keeping up with gate changes. It’s pretty easy to use. It also helps with navigating around this rather large airport. It has been a big help for us.

### 4/5 — Hit or miss

*2026-04-13, version 5.6.0*

This app tends to freeze up a lot on my iPhone. It usually works a lot better on my Android phone.

### 5/5 — Love the DFW App

*2026-03-20, version 5.5.2*

Love that you can check your flight status while checking out the airport.

### 5/5 — DFW App

*2026-03-18, version 5.5.2*

Excellent App

### 5/5 — Love this app

*2026-03-18, version 5.5.2*

This app is extremely helpful. I love that it gives you detailed information about flights gate information, food, etc..

### 5/5 — Very Helpful

*2026-03-17, version 5.5.2*

This app is very helpful when checking to see if flights have been cancelled or gates have changed. Very user friendly.

### 5/5 — Helpful

*2026-03-17, version 5.5.2*

All the information needed to plan my trip to the airport

### 5/5 — Accurate

*2026-03-17, version 5.5.2*

This was incredibly helpful going through security and how long lines were. Saved us some time!

### 5/5 — A must for DFW users!

*2026-03-15, version 5.5.2*

Easy to navigate and a must for airport users!

### 5/5 — Bubba Hyde

*2026-03-14, version 5.5.2*

Great app!

### 5/5 — Nice app

*2026-03-11, version 5.5.2*

Useful if you’re looking for flight updates in airport GPS and in airport updates such as construction gate closures etc. get the app or else… you’ll be missing out big time - Gamer Girl 💖

### 5/5 — Useful; easy to navigate.

*2026-03-10, version 5.5.2*

Very good app. Gives you real time security waiting information, which is critical.

### 5/5 — Good

*2026-03-08, version 5.5.2*

Good

## Most critical reviews (10 lowest-rated)

### 1/5 — Just a waste of time

*2026-07-10, version 5.8.1*

Extremely slow,  full of bugs

### 1/5 — App doesn’t work

*2026-05-21, version 5.7.0*

If you are trying to get departure information good luck. The app licks up and won’t give you information. You can search and retrieve arrival information. The rest of the app is okay. East to find food options.

### 1/5 — Terrible App

*2026-04-26, version 5.7.0*

I don’t know how this is so highly rated. It took me 15 minutes to reserve parking. App says you can use Apple Pay but then throws an error when you select it.

### 1/5 — Useless on iPhone SE 3

*2025-11-29, version 5.3.0*

I can search for a flight, but all the information to the right is cut off. When I tap the flight to see more information, the flight highlights, recognizing the tap, but then the screen freezes. Eventually the app quits on its own if I don’t quit it first.

### 1/5 — Waste

*2025-10-20, version 5.3.0*

Tried to book all morning and app couldn’t process payment. Now all available pre-parking in my terminal is all booked up.

### 1/5 — The app is the same as the website

*2025-08-12, version 5.1.3*

The app is the same as the airport website. Awful. You want to book parking? Good luck. Takes forever to load only to say ‘something went wrong’

### 1/5 — Useless

*2025-06-24, version 5.1.3*

Unable to log in with my correct email and password even after resetting it. The app is useless.

### 1/5 — Do NOT trust directions

*2025-05-06, version 5.0.1*

I was recommended to use this app for navigating the airport, however the directions it gave to get from Terminal C to D were completely incorrect and I wasted 30 minutes trying to go through a security checkpoint and almost missed my international flight.

Terrible app

### 1/5 — Crashes all the time

*2025-02-17, version 4.23.0*

Stops working randomly, I only use it to check TSA wait times, totally useless when it doesn’t work.

### 1/5 — Bad customer service

*2024-10-08, version 4.21.0*

The last few times my QR code has not worked nor has the reader read my plates.  Called the number to see what might be happening. What awful customer service.  She hung up !  Where can I reach a manager ?

## Most praised reviews (10 highest-rated)

### 5/5 — Check-in time feature

*2026-07-22, version 5.8.2*

This is a great feature we can monitor the check-in time thru security is very helpful.

### 5/5 — Helpful

*2026-07-11, version 5.8.1*

The App is very helpful in checking on airport and airline travel.

### 5/5 — Good app

*2026-07-03, version 5.8.1*

Easy to navigate

### 5/5 — Dfw

*2026-07-02, version 5.8.1*

Airport is good and the app is useful with tracking for

### 5/5 — User friendly

*2026-06-24, version 5.8.1*

I use this app to track my flight and security checkpoint wait times.

### 5/5 — Know what’s going on at DFW

*2026-06-22, version 5.8.1*

This is a very helpful app, great to use for pickups and knowing what’s going on at the airport.

### 5/5 — Appreciate the kindness early morning!

*2026-06-20, version 5.8.1*

Thank you to all of the employees that work hard to maintain the company a float.

### 5/5 — User friendly, real-time info

*2026-06-06, version 5.7.0*

Takes a lot of stress and guessing out of using DFW for the not-so-frequent flier who likes a plan!

### 5/5 — Construction

*2026-05-27, version 5.7.0*

Even under construction the signs made it not so difficult to find where you need to be.

### 5/5 — So helpful

*2026-05-21, version 5.7.0*

It has everything: wait times, flight updates, shuttle routes, airport map and so much more. Even when you should arrive! Best airport app out there.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
