# Dhiraagu — user reviews > 52 indexed App Store user reviews of Dhiraagu by Dhiraagu PLC, rated 2.97/5 from 219 ratings. - Source: https://appshunter.io/ios/app/dhiraagu/id1266241371/reviews - App overview in markdown: https://appshunter.io/ios/app/dhiraagu/id1266241371.md - Rating breakdown: 5★ 74 · 4★ 18 · 3★ 25 · 2★ 24 · 1★ 76 ## What do users think of Dhiraagu? Overall sentiment: negative **Pros** - 👍 Better than Ooredoo app - 👍 Good job acknowledged - 👍 Fantastic work **Cons** - 🐛 App is old and buggy - 🐛 Unstable and unusable - 🐛 Difficult user experience - 🐛 From the 1990s - 🐛 Restricted options - 🐛 Takes ages to load - 🐛 Crashes frequently - 🐛 Unpleasant updates - 🐛 Wrong information after updates - 🐛 Unable to log in - 🐛 Password reset not working - 🐛 Forces unnecessary recharges - 🐛 No keyboard dismissal - 🐛 Horrible UI/UX - 🐛 Credit not reflecting - 🐛 Cannot buy data - 🐛 Takes years to log in - 🐛 Slow network - 🐛 Internal server error - 🐛 Slow to reload - 🐛 Cannot make payment - 🐛 Trash app - 🐛 Biggest scams - 🐛 Stuck all the time - 🐛 Doesn't work after midnight - 🐛 Useless when needed - 🐛 Wrong number for login **Commonly reported bugs** - App is old and buggy - Unstable and unusable - App crashes frequently - Updates make nothing work - App gives wrong information after updates - Unable to log in after update - Password reset not working - Keyboard cannot be dismissed - Credit not reflecting in app - Cannot buy data due to credit issue - Takes very long to log in - App crashes on login - App crashes when viewing bill details - App crashes when going to add-ons menu - App crashes when trying to buy add-on - App crashes when clicking on circles - App crashes when clicking Data Left icon - App crashes when clicking Data Left icon on my services page - App crashes after new update on add-on page - App is always stuck - Login with number says wrong number - Cannot fetch data when trying to log in - App not working - App stuck all the time - App doesn't work after midnight - Error displays when buying tbb after FUP reached **Most requested features** - iPad support - Token generation system - SO raising features via app - Live chat integration - 24/7 service - Widget balance check - Gestures for back navigation - e-directory - More features - Ability to use without data ## Newest reviews (20 of 52) ### 1/5 — Very slow server *2024-06-08, version 5.4 (1)* Very slow responce either on app or internet data, difficult only for purchasing data. The data is kind of expensive but very slow connection ### 1/5 — App not working *2024-06-03, version 5.3.1 (2)* I have called last month about the app. I have been putting credit and it doesn’t reflect the amount in my app. But if I do manual check I’m have balance. Because of that I can’t buy data in my app. ### 1/5 — Deserves no stars - but Apple wants you to give at least one star *2024-04-23, version 5.0 (1)* Buggy, slow and full of ads. Takes forever to reload and pay. I need one thing and one thing only from this app. To view, reload and pay for my services easily and quickly. ### 1/5 — Worst App *2024-03-25, version 5.0 (1)* Oreedo app is better then this app this is the worst application l've ever seen. It takes several years to logging, this is just a trash. ### 1/5 — Worst *2024-01-11, version 4.9 (2)* Dhiraagu is the worst . When i make a call they cut my minutes too fast and its the slowest network i used . ### 1/5 — Doesn’t work *2023-10-20, version 4.4 (2)* The payment through the app doesn’t work after the update ### 2/5 — The idea is good. *2023-02-25, version 3.8* Implementation is sucks ### 1/5 — Cannot login *2023-02-23, version 3.8* Tried restarting wifi, using data, & restarting my iphone. Non of these options allowed me to login. {error: Internal server error. Please try later or contact support} ### 1/5 — Slow and Not corporating *2022-12-26, version 3.0* Takes forever to reload and Says Cant make payment for no reason . ### 1/5 — Worst *2022-06-18, version 2.5* I may use Dhiraagu but maybe switching to Oreedo is better as this app is the worst I’ve seen u can never login topping up takes several years u need to make this better because right now it is so trash and the fact that u are the biggest scams of all time ### 1/5 — V kada app eh *2022-05-02, version 2.5* Abadhu sign in vaan jeheni ### 2/5 — Bill pay not working iOS 15.1 Xs max *2021-12-17, version 2.1.1* …. ### 1/5 — App keeps on crashing when i login *2021-06-21, version 2.0* Not much to say but, App keeps on crashing when i login. Will change rating if its fixed. ### 2/5 — Crashing *2021-06-20, version 2.0* When ever i try to login to dhiraagu account the app crashes and when i login with mobile number the app doesnt remember the login and doesnt give the option to remember the login as well ### 1/5 — error *2020-11-24, version 1.9* always shows error showing to type corrct number if i am entered my correct number ### 1/5 — Fix your wifi yeah? *2020-11-10, version 1.9* Yeah just fix your wifi that’s all. ### 1/5 — Worst *2020-07-27, version 1.7.1* The most useless thing existing right now. ### 1/5 — Very slow data *2020-05-30, version 1.6.6* I just waste my money for the data that I can’t use. Very slow connection data load is running but the browsing or anything not moving. ### 1/5 — Ihsan *2020-05-28, version 1.6.6* I have to sign in everytime i use the application, does it automatically sign out after closing the app? ### 1/5 — Worst & Most expensive network in Asia *2020-05-21, version 1.6.6* Forget about the speed, you don't even get the access to internet after you pay a hefty amount for mobile data. Will take them months to reply, and they’ll say they haven’t noticed any issue in giving the service. ## Most critical reviews (10 lowest-rated) ### 1/5 — Offer data *2025-11-15, version 6.7 (4)* Data offer is too low and TOO EXPENSIVE!!!!! ### 1/5 — slow *2025-07-31, version 6.5 (6)* app is really slow ### 1/5 — Pathetic *2025-07-26, version 6.5 (6)* Would rate it 0 or - if there was option, worst customer support and inconsistency, awful lags and buggy ui like a fake app. I am switching immediately to oredoo! ### 1/5 — App Needs Serious Improvement – Constant Loading Issues and Missing Options *2025-02-07, version 4.9 (7)* I hate the app. It takes forever to load, and often, it takes a whole day. When it finally loads, the data I want to purchase isn’t even an option. The 1.5GB option I always choose suddenly isn’t there, and it took an incredibly long time to load. It also crashes way too often. I really don't see the point of this app anymore. ### 1/5 — Most old and buggy ap *2025-01-21, version 4.9 (7)* For a telecom company they should be embarrassed to have such an unstable and unusable app that makes everything difficult for customers. They want us to use the app but does nothing to make the use experience better ### 1/5 — Dhiraguu *2025-01-05, version 4.9 (7)* Very slow response, how many time need to refresh also same ### 1/5 — This app is from 1990's *2024-12-16, version 4.9 (7)* In the growing field of AI and mobile app design, this company earns 200-300 million in pure profit from quarter to quarter, however this app is a complete failure, with very restricted options that take ages to load and crashes. What exactly is this company's public relations department doing? ### 1/5 — Unpleasant, unresponsive *2024-11-07, version 5.8 (2)* Very bad experience with this app. One of the worst thing is that whenever there is an update nothing works, and if it works app give wrong information and you know something is wrong. Then you need to go stores and check for update and install it to work. Its unpleasant ### 1/5 — Unable to log in *2024-10-29, version 5.8 (2)* Recently after an update, i have been unable to login to my account using my email. And the option to change password doesnt seem to work as well. ### 1/5 — Useless app *2024-07-04, version 5.5 (3)* The app forces you to recharge more then the amount you need. There is no feature to dismiss or bring down the keyboard. The UI/UX is horrible ## Most praised reviews (10 highest-rated) ### 5/5 — Crash report *2019-03-08, version 1.3.8* After the new update add on page is crashing. iPhone 6s ### 5/5 — Dhiraagu excellent ***** *2017-10-09, version 1.0.6* Fantastic good job 😘👍🏻👏👏👏👏 ### 5/5 — need to fix some bugs *2017-09-22, version 1.0.2* when fup is reached and when you buy tbb through the app an error displays. but when you check the data balance one you go back its actually credited. also would be great if this app can be used without data ( for instance where you run out) ### 5/5 — Very helpful *2017-09-02, version 1.0.2* Looking forward for more improvements & features ### 5/5 — Dhiraagu App *2017-08-23, version 1.0* Fantastic!!! ### 4/5 — Honestly this is miles better than ooredoo app but needs ipad support *2020-05-14, version 1.6.6* Good job guys ! Now lets bring in support for ipad. for now 4 stars ### 4/5 — Still can be improved *2018-05-09, version 1.1.8* Since you guys introduced this app a lot have been updated. Some needed features have been included in every update. Live chat have also been introduced in latest update. It would also be awesome to have a token generation system integrated into the app. Also you guys can include some SO raising features via the app rather than from my account. And i did not give 5 star cause this app doesn't work after mid night. It should be a 24/7 service. ### 3/5 — App crashes *2020-03-01, version 1.6.2* App is crashing after I updated the app today. It crashes when I try to go to all add-ons menu. ### 3/5 — App crash *2019-07-15, version 1.4.7* Dhiraagu app crash when click on data left. ### 3/5 — Better then ooredoo *2017-10-08, version 1.0.6* Great work dhiraagu team 👏🏻👏🏻 But It would be more helpful if you guys use iOS features for the app, like users are able to check balance in the widget area or gestures to go back and all would be really helpfull --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*