# DhobiLite Dry Clean & Laundry — 20% Off for new user > On-demand laundry and dry cleaning services with pickup and delivery. (iPhone/iPad app by Elite Dhobilite Laundry Private Limited.) - Source: https://appshunter.io/ios/app/dhobilite-dry-clean-and-laundry/id1128126966 (this page in markdown: same URL + `.md`) - Developer: [Elite Dhobilite Laundry Private Limited](https://appshunter.io/developer/1128126965) - Category: Lifestyle, Productivity - Price: Free - Rating: 3.00/5 from 4 App Store ratings · 56 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 5 MB - Languages: American English - Released: 2016-07-05 - Data updated: 2026-10-29 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/dhobilite-dry-clean-and-laundry/id1128126966/reviews.md ## What is DhobiLite Dry Clean & Laundry? Use code APP30 for up to 30% off laundry, dry cleaning, washing & spotting. Doorstep pickup and delivery, 48-hour turnaround. DhobiLite is India's top-rated laundry & dry cleaning service, trusted by 5,00,000+ happy customers across the country. WHY DHOBILITE • Doorstep pickup and delivery, no extra charges • 48-hour turnaround on most orders* • OTP login, no lengthy sign-up, no social media needed • Track every order live in "My Orders" • Prepaid plans for extra savings, referral discounts too SERVICES WE OFFER • Wash & Fold • Wash & Iron (Laundry) • Premium Laundry • Dry Cleaning (from ₹89) • Organic Dry Cleaning • Woollen Wash • Curtain Wash • Shoe Cleaning (from ₹399) • Sofa & Carpet Cleaning (on-site) • Ethnic wear care, Lehengas, Sarees, Suits, Blankets Searching for the best laundry service near me or dry cleaning service near me? Your fabric is inspected, washed (line or tumble dry), steam ironed, packed and delivered on time, right to your door. HOW IT WORKS Download the DhobiLite app (also on iOS) Verify your number with OTP, no password needed Pick a day and time slot Schedule, that's it Pay easily online via "Tap to Pay," view past orders and invoices anytime. CITIES WE SERVE Delhi NCR (Delhi, Noida, Gurgaon, Ghaziabad, Greater Noida, Faridabad), Mumbai, Pune, Thane, Pimpri Chinchwad, Nagpur, Nashik, Hyderabad, Chennai, Coimbatore, Jaipur, Jodhpur, Lucknow, Kanpur, Varanasi, Patna, Bhubaneswar, Cuttack, Rourkela, Goa, Vadodara, Vapi, Mohali, Zirakpur, Panchkula, Jammu, and 30+ more towns across North, West, South and East India. AS SEEN IN Forbes, GulfNews, YourStory, Business World Disrupt, Indian Express and Economic Times. NOW FRANCHISING Expanding to Bangalore, Bhopal, Chandigarh, Ludhiana, Kolkata, Ahmedabad, Vizag, Patna, Kochi, Surat and Nagpur. Interested in a dry cleaning franchise? Get in touch through the app. *Turnaround times may vary by location and service. ## Key features - Wash and fold laundry - Dry cleaning services - Specialized garment care - Pickup and delivery - Order tracking - Shoe cleaning ## Is DhobiLite Dry Clean & Laundry safe? Not enough ratings yet to assess DhobiLite Dry Clean & Laundry. ## Is DhobiLite Dry Clean & Laundry legit? DhobiLite Dry Clean & Laundry appears to be a legitimate app. The AppsHunter Legitimacy Score for DhobiLite Dry Clean & Laundry is 83 out of 100 points across 7 verification signals from App Store and developer data. ## Recent user reviews (10 of 56) All indexed reviews: https://appshunter.io/ios/app/dhobilite-dry-clean-and-laundry/id1128126966/reviews.md ### 1/5 — Pathetic Company *2026-01-22* I had a very disappointing experience with DhobiLite. I entrusted multiple personal garments, shoes, and comforters for dry cleaning. While the items were processed and ready for delivery, a fire-related incident involving DhobiLite’s delivery vehicle resulted in the complete destruction of my belongings while they were under the company’s custody. What has been more concerning than the incident itself is the lack of responsiveness and accountability thereafter. Despite sending multiple emails and follow-ups, I have not received any meaningful resolution. The company has relied on internal policies to deny fair compensation instead of taking responsibility for customer property lost during their service. Accidents may happen, but how a company handles them defines its customer service standards. Unfortunately, in this case, transparency, responsiveness, and customer-centric resolution were lacking. **Developer response:** Hi, I'm truly sorry to hear about your experience and the loss of your belongings. We take such incidents seriously and strive for better communication. Please reach out to us at Support@dhobilite.com so we can address your concerns directly. Thank you for your feedback. ### 1/5 — Worst experience *2025-09-06, version 11.01.12* The pickup agent did not come on time ;and he keeps delaying by giving the excuses and also ; the pickup agent also demands for express delivery which will be 40% surge to the total amount. Worst experience and needs to be solved asap. Also,raised a complaint issuing the same to their email,didn’t got any response from their side. Therefore,I must say Not so user friendly. Because they are charging extra and providing us that worth of services. ### 1/5 — Misplaced clothing item - Highly Disorganised *2025-07-17* I had given 15 clothing items for laundry, while the delivery agent recorded only 14 on the app. On asking, one of the delivery agents showed me the missing item to confirm if it was mine and assured me that it would be returned after washing in another day. A different delivery agent then told me that my belonging had already been given to another customer since they also claimed it. It is extremely distressing to lose items and having to follow up multiple items for a missing cloth. I have since then received no compensation for the item that was wrongly given to the other customer. Would very strongly NOT recommend using their service, only adding this review here to save others the trouble. **Developer response:** Hi, we sincerely apologize for the distress caused by the misplaced item. We understand how frustrating this must be. Please contact our support team at support@dhobilite.com, and we will look into this for you. As a gesture, please use code Sorry25 for your next order. ### 1/5 — WORST EXPERIENCE EVER *2025-06-22* The service has been consistently underwhelming. Pickups and deliveries are often delayed, and the app offers no useful tracking or updates. When trying to reach customer support, you're routed to a basic WhatsApp bot with no access to a human representative. They also list a customer support phone number, but no one ever answers. Despite promising delivery within 96 hours, my most order has been delayed for over a week with zero communication. They even lost a clothing item on a past order and failed to take responsibility. There's a clear lack of reliability and customer care. **Developer response:** Hi, We sincerely apologize for your disappointing experience with our service. We understand that delays and communication issues can be frustrating. Please reach out to us at Support@dhobilite.com for immediate assistance with your order. As a gesture of goodwill, use code Sorry25 for your next service. ### 1/5 — Horrible Service *2025-04-18* I have been relentlessly chasing your customer care regarding my order which was picked up way back on 4th April. I have no idea where my order is, how much longer would the delivery take. Furthermore, your customer care has been nothing but rude, unhelpful. Specifically one Ms. Nivedita. Not only was my query not heard but your customer care did not even listen to the grievance but also cut the call. To anyone reading this, please choose wisely if you want to avail their services. I have been a customer for a year and no more. **Developer response:** Hi, We sincerely apologize for the frustrations you’ve experienced with your order and our customer care. Please reach out to us at Support@dhobilite.com so we can address your concerns directly. Thank you for your feedback. Use code Sorry25 for a discount on your next order. ### 5/5 — I think it's really good! ! ! ! top *2024-08-11, version 10.11.10* Dry Clean Laundry Dhobilite offers a straightforward app for handling laundry tasks. Scheduling pickups and deliveries is generally simple, though users may face occasional delays and app performance issues. Despite these minor problems, it’s a practical tool for managing laundry services efficiently. ### 5/5 — This app is very good. watch every day *2024-08-10* Dhobilite offers a practical app for laundry services, making it easy to arrange pickups and deliveries. The app’s interface is clean and easy to navigate. However, users may encounter occasional service delays and technical issues. Despite this, it remains a useful tool for managing laundry with minimal hassle. **Developer response:** Hi, thank you for your kind words! We're thrilled you find our app easy to navigate and helpful. We appreciate your patience with any hiccups. Enjoy 20% off with code Thanks20! ### 5/5 — nice guy. so good *2024-08-10, version 10.11.10* Dry Clean Laundry Dhobilite provides a convenient platform for scheduling laundry services. The app is easy to use, though it sometimes experiences delays and bugs. Overall, it offers a reliable solution for managing laundry needs, making it a good choice for those seeking efficiency and simplicity. ### 5/5 — Feels good the first time *2024-08-09, version 10.11.10* Dhobilite's app makes laundry management straightforward with its easy scheduling feature. It’s a good choice for those needing regular dry cleaning and laundry services. However, users may encounter occasional delays and bugs within the app. Despite these issues, it remains a practical option for simplifying laundry tasks. ### 5/5 — It took a while. feel good *2024-08-09* Dhobilite offers a user-friendly app for dry cleaning and laundry services. Scheduling pickups and deliveries is simple, but the app sometimes faces delays and technical glitches. Overall, it’s a convenient option for those looking to manage laundry chores with minimal effort, despite occasional service interruptions. **Developer response:** Hi, thank you for your thoughtful review! We're glad you find our app user-friendly. We appreciate your understanding about the occasional hiccups. Enjoy 20% off with code Thanks20! ## Frequently asked questions about DhobiLite Dry Clean & Laundry ### What services does DhobiLite offer? DhobiLite offers a comprehensive range of services including wash and fold, wash and iron, premium laundry, woolen wash, curtain wash, shoe cleaning, and dry cleaning. They also specialize in the care of ethnic wear like Lehengas and Sarees, as well as on-site sofa and carpet cleaning. ### How do I place an order through the app? Placing an order is simple. Download the app, authenticate with your phone number via OTP, select your preferred day and time slot, and schedule your pickup. You can then monitor your order status in the 'My Orders' section. ### What is the turnaround time for laundry and dry cleaning? The app mentions a 48-hour turnaround time for laundry and dry cleaning services. This ensures your garments are processed, cleaned, ironed, and delivered back to you promptly. ### What areas does DhobiLite serve? DhobiLite serves a wide range of locations across India, including major cities like Delhi, Mumbai, Chennai, Hyderabad, and Pune, as well as many other smaller towns and cities listed in the app description. ### Are there any discounts available? Yes, new users can utilize the promo code APP30 to enjoy discounts of up to 30% on all laundry and dry cleaning services. The app also mentions a 20% off for new users in its subtitle. ## Version history (last 5 releases) ### 14.00.00 — 2026-10-24 * Discount on online payment * Smoother navigation, swipe back or use your phone's gestures to move between screens * Find your nearest DhobiLite store and get directions in one tap * See your active order status right while placing a new one * Refreshed look for confirmation pop-ups and the offers carousel * Performance improvements and bug fixes ### 12.02.00 — 2026-10-06 * AI agent * Smoother navigation, swipe back or use your phone's gestures to move between screens * Find your nearest DhobiLite store and get directions in one tap * See your active order status right while placing a new one * Refreshed look for confirmation pop-ups and the offers carousel * Performance improvements and bug fixes ### 12.00.18 — 2026-10-02 * Smoother navigation, swipe back or use your phone's gestures to move between screens * Find your nearest DhobiLite store and get directions in one tap * See your active order status right while placing a new one * Refreshed look for confirmation pop-ups and the offers carousel * Performance improvements and bug fixes ### 12.00.15 — 2026-08-17 What's New: Fixed UPI payment issue for smoother checkout Faster laundry, wash, and dry cleaning booking Improved pickup, delivery, and order tracking Better dry clean, drycleaning, shoe cleaning, and sneaker cleaning experience Bug fixes and performance improvements ### 12.00.11 — 2026-06-23 Update your DhobiLite app for a faster and smoother laundry and dry cleaning experience. Book laundry, dry clean, drycleaning, wash and ironing services with improved app performance, easier order tracking and a more reliable pickup and delivery flow. 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-10-29.*