# DiabetesPal — user reviews

> 86 indexed App Store user reviews of DiabetesPal by Pascal Freiburghaus, rated 4.60/5 from 1,946 ratings.

- Source: https://appshunter.io/ios/app/diabetespal/id736631625/reviews
- App overview in markdown: https://appshunter.io/ios/app/diabetespal/id736631625.md
- Rating breakdown: 5★ 1,546 · 4★ 227 · 3★ 86 · 2★ 27 · 1★ 60

## What do users think of DiabetesPal?

Overall sentiment: mixed

**Pros**

- 👍 Easy to use
- 📊 Excellent data tracking and reporting
- 🤝 Great customer support
- ⌚ Useful Apple Watch integration
- 🔍 Helpful A1C and average glucose estimates

**Cons**

- 🐛 Bugs and glitches (app freezing, data duplication, incorrect estimates)
- 💰 Paid version required after 100 entries
- 📱 Small text and hard to read interface
- 🔌 Syncing and connectivity issues
- 🚫 Limited free version functionality

**Commonly reported bugs**

- App freezing and crashing
- Duplicate or triplicate data entries
- Incorrect A1C and average glucose estimates
- Syncing and connectivity problems

**Most requested features**

- More flexible data entry and editing
- Expanded data tracking (e.g., oxygen levels, physical activity)
- Integration with other health apps and devices
- Detailed tutorial or user guide

## Newest reviews (16 of 86)

### 4/5 — Kleine Mängel

*2025-09-10*

Da die Medikamentierungen fast täglich gleich sind, wäre es ein Vorteil eine Vorschlagsliste zu bekommen für morgens, mittags und abends. Es ist lästig es immer wieder alles neu zu tippen, ausser Bz-Werte.

**Developer response:** Sie können eigene Medikamentenlisten anlegen, welche sie dann laden können. Melden sie sich doch bei mir, falls sie Hilfe benötigen. Unter den Einstellungen in der App hat es dafür einen Feedback Knopf.

### 3/5 — My review

*2025-05-01, version 9.7*

I like this app but it is taking some time to get used to

### 4/5 — Kurzbefehle verfügbar

*2025-03-25*

Seit heute ist es endlich möglich, dass man die App auch per Kurzbefehle bedienen kann. Das ist eine Funktionalität, die ich mir schon immer gewünscht habe. Viele Einträge kann ich nun auf schnelle und einfache Art mitteilen. Ich finde es ganz wunderbar und bedanke mich recht herzlich, dass das nun möglich ist.

**Developer response:** Danke für das nette Feedback. Es war schon vorher möglich, aber leider etwas umständlicher. Darum wurde es überarbeitet. Schön das es gut ankommt.

### 3/5 — Apple HealthKit in der iPadOS App

*2024-03-10*

Es müsste man über der iPadOS App Apple HealthKit abgleichen können .Das ich auf den iPad die Diabetes Daten gleich in iPadOS Apple Health sehen kann

**Developer response:** Die neuste iPad Version 8.5 ermöglicht nun den Sync mit Apple Health. Ich freue mich auf einen positiveren Review :-)

### 5/5 — Great app

*2023-10-23, version 7.9*

I have used the paid app for several years and would give it 10 stars if I could.  
It is easy to use with lots of stats.

### 2/5 — A1C estimates  and average glucose are wrong sometimes

*2022-11-07, version 7.0*

Wrong A1C estimates at loading screen and wrong average glucose line on the glucose graph, please fix the issues

### 5/5 — So far

*2022-08-29, version 7.0*

So far I like it.  Nice and easy to use

### 5/5 — Could be better.

*2022-08-23, version 7.0*

The free version would be better if it allowed to record more than a couple of months of readings. At least four (4) months would be good because my doctor’s visits are usually every three (3) months. 
Being able to show my doctor my readings for those three (3) months would be nice.

### 5/5 — Great app

*2022-04-25, version 6.9*

I’ve been using this Mac on macOS for some considerable time and have only just got an iPhone.This was the first app I downloaded and managed to sync it with the Mac giving me access to all my data all the time. The author is extremely helpful and customer service is first class and he always gets back to you within 24 hours of submitting a request for help. If you are diabetic and want to keep track of your blood sugars this is the perfect app.

### 2/5 — Hard to read

*2022-01-26, version 6.6*

I cannot easily read most of the text within this app. Type small and light in color.

### 5/5 — Fast Perfekt

*2021-12-16*

Das Tagebuch ist sehr übersichtlich. Die Statistiken klasse, auch das man die Graphen selbst konfigurieren kann. Super ist auch die Anbindung zu den Messgeräten, sowie der Cloud-Sync.
Eigentlich ein ideales Programm, einzig die Anbindung zu Apple Health fehlt und somit müssen viele Daten von Hand eingegeben werden. Gerne würde ich mehr zahlen, wenn die Schnittstelle implementiert wäre.
Wie gesagt, sonst ist die App perfekt!

**Developer response:** Der neuste Update hat nun endlich Apple Health Integration. Ich hoffe, das gefällt ihnen :-)

### 2/5 — Peak pop ups

*2021-09-22, version 6.6*

Connect to Bluetooth pop up drives me crazy.  I’ve asked developer for help but no support.  Do Not buy this app

### 2/5 — Medication

*2021-09-19, version 6.6*

I tried to enter my medication and only the calculator appears.  I need a keyboard to enter the name/dosage.

### 5/5 — The best watch app ive used for diabetes

*2021-09-02*

I love the simplicity of the watch features recording data, it really encourages me to be on a healthy routine.

### 5/5 — Great App

*2021-08-20, version 6.6*

This is a great app. So easy to use.

### 3/5 — Hard to use

*2021-07-22, version 6.4*

I would give this 2 stars but it provides graphs which is a good feature but you cant really put or lookup meal information which I don’t like.  I also can’t enter the correct type of physical activity. The whole app is very limiting.

## Most critical reviews (10 lowest-rated)

### 1/5 — Love

*2026-04-06, version 10.2*

My favorite app on my phone

### 1/5 — Paid version not working

*2025-10-29, version 9.8*

I bought two versions of this app, one for my iPhone and one for my Mac! It was working fine until it now thinks I only have the free version. I have reached 100 entries and it has stopped working! There is no way of contacting the developers for support as the button to ‘Restore Purchases’ doesn’t work! A complete waste of money unless I purchase it again and will that only work for 100 entries again!!!

### 1/5 — Duplicates readings

*2022-02-10, version 6.8*

Something happens in the last update. First the app freezes constantly and when it does run it duplicates or triples your reading. I have gone back 2 years 3 or 4 times now and deleted the duplicates but they keep coming back. Also there is a pop up that says there are duplicates but the app freezes and won’t remove them. There is no delete all so you can upload a backup either. I regret having paid money for this app

### 1/5 — Trouble

*2022-01-05, version 6.6*

This app will not in sync with the Meter. Although it seems to have many tools to assist anyone with diabetes. Looks like I’m on my own again!

### 1/5 — It's ok.

*2020-09-04, version 6.2*

Well.... it's ok, a better UI than myfatnesspal but still a bit clunky

### 1/5 — It is needed to pay to have the data in the iCloud

*2020-07-13, version 6.2*

I was expecting free app. 
After entering my datas I found out having data in the iClaud is not free and I thought it was
Additionally, one need to pay to continue to use the app after 100 entries.
None of these is informed on the description.
I am looking for another app free of cost.

### 1/5 — This is not a free App

*2020-03-21, version 6.1*

The bad thing is I go to bed after Midnight and all times after Midnight will not record as bedtime, but night .

Apple needs to change it App post.
If it’s free for trial only, that should be the first thing the description says.

You have to pay for this app.
Don’t be fooled by the lack of warning.

### 1/5 — Not iOS Compatible For Sharing?

*2019-04-07, version 5.2*

Tested this app as a cost effective way to be able to download data from meter and create a report. Couldn’t get plastic entering some test data and sending a report. CSV Button doesn’t work. Send report produces a page of HTML! App seems like it would be great if it works!

### 1/5 — What’s up

*2019-02-22, version 5.2*

What did you do on your last update you blew all my readings out and changed all of my glucose readings. Can you fix this or am I going to have to change the app.

### 1/5 — Stop the pop ups

*2018-09-07, version 4.4*

The review pop-up popped up as soon as I downloaded the app, and then again when I tried to enter my SECOND entry.  I had to close the app then re-open it and now I’m writing this review so I can entire my info and USE the app.

## Most praised reviews (10 highest-rated)

### 5/5 — Useful for diabetics

*2026-06-06, version 10.3*

I am a diabetic that is successful controlled with a GLP-1 drug.  I use this app for estimating A1C and graphs of blood sugar.  Coupled with a Bluetooth device, it is a fast way to track.

### 5/5 — Optimale App

*2026-02-11*

Eigentlich kann ich mich allen die die App schon positiv bewertet haben nur anschließen . Empfelenswert!!!

### 5/5 — Love this app

*2025-04-29, version 9.7*

I’ve been using this app for about 5 yrs now. Absolutely love it. Easy to keep track of my sugars and blood pressure. When I’ve had my ac checked and compared it to the app it has been less than .5 off. My doctors love that I have the app and can show them a log of my sugars and blood pressure. I paid for the app, which I never do. It’s well worth it.

### 5/5 — Excellent

*2025-04-21, version 9.7*

I had an issue and the customer service I received was immediate and complete. I’ve had apps for literally years and I can’t recall customer service like that. The app has all I need for keeping track of my diabetic needs. I recommend this app.

### 5/5 — Excellent simple log

*2025-02-19, version 9.5*

I looked for and tried several apps but longed for just a basic but effective log book on my phone. I’ve now been using this for years and it works perfectly. Thank you so much. Make a complicated disease manageable.

### 5/5 — So muss es sein!

*2024-08-12*

Ich hatte vorher mySugr. Aber mit der Zeit wurden mir die Eingaben einfach zu aufwändig in dieser App, geht die Eingabe sehr schnell und Übersichten werden einfach generiert. Auch der Export per CSV ist eine tolle Sache. Vielen Dank.

### 5/5 — Diabetes Pal ist super und empfehlenswert

*2024-05-20*

Nachdem ich mehrere Apps für meine Bedürfnisse getestet habe, komme ich zu dem Resümee, Diabetes Pal ist die beste App.
Die App hat übersichtliche Anzeigen z. B. mit einer Tabelle bei der Werte und die Notizen in einer Gesamtansicht angezeigt werden und diverse Im - und Exportfunktionen. Bei anderen Apps war dies unübersichtlich und / oder umständlich implementiert. 
Der Support ist sehr vorbildlich und lösungsorientiert und so wurde ein Importproblem bei meinem Fora 6 Connect schnell und souverän gelöst.

### 5/5 — This IS the best Diabetes app I have found yet!!!

*2024-02-10, version 8.3*

I love this app! DiabetesPal has allowed me to document and track everything related to my type1 diabetes. When I have to lookup restaurant carbs I’ve eaten, I can store that info in this app with as much detail as I think I need, and quickly search for that info when I need it again. And I can spot patterns. I’ve used this app for over two years, and I’ve only had 1 issue with it after an app update and that was quickly corrected. I am concerned that I no longer see it listed in the App Store.

I do have 1 suggestion. I also have COPD, and regularly use an Oximeter to check my O2% (Oxygen) and PR (Pulse Rate). Would you consider adding those two fields to the Blood Pressure box?

Thank You soooo much for this app.
from Lynn L.

### 5/5 — Super!

*2024-01-06*

Ich benutze die App sehr gerne mit meiner Apple Watch. Mir fehlt nur noch die Eingabe des Blutdrucks auf der Apple Watch. 5 Sterne gibt es aber trotzdem. Danke für die App.

**Developer response:** In der neuen Version 8.3 gibt es nun die Möglichkeit neu auch! Die Art der Eingabe wurde auch leicht angepasst, um auch das scrollen zu vereinfachen. Ich bin gespannt ob es ihnen gefällt!

### 5/5 — Find the H1C Estimate extremely useful

*2023-12-28, version 8.1*

I have been using the App for 3 years. I enter my glucose readings every day. I find the App H1C estimate extremely useful and I found it to correlate with the Lab results. 
The graphs are excellent. It may be useful to draw a linear regression line.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*