# Dial-911 Simulator — user reviews > 200 indexed App Store user reviews of Dial by Andrew Shelton, rated 3.30/5 from 23 ratings. - Source: https://appshunter.io/ios/app/dial-911-simulator/id1125820665/reviews - App overview in markdown: https://appshunter.io/ios/app/dial-911-simulator/id1125820665.md - Rating breakdown: 5★ 8 · 4★ 4 · 3★ 4 · 2★ 2 · 1★ 5 ## What do users think of Dial? Overall sentiment: neutral **Pros** - 🚀 Addictive and fun - 🚒 Realistic emergency response simulation - 👍 Great for first responder enthusiasts - 🌐 Ability to choose any location **Cons** - 🐛 Bugs and glitches - ⏱️ Slow progression and long wait times - 🤖 Lack of clear instructions and tutorials - 🗺️ Unrealistic map and vehicle speeds **Commonly reported bugs** - Inability to start missions or receive calls - Frequent app crashes and freezes - Map not loading properly or zooming incorrectly - In-app purchases not working as intended **Most requested features** - Customizable response radius and station locations - Ability to assign personnel to specific vehicles - More varied call types and emergency scenarios - Faster vehicle speeds and response times - Improved alliance and multiplayer functionality - Expanded vehicle and equipment options ## Newest reviews (17 of 200) ### 3/5 — Bugs *2026-04-26* Very fun game been playing it for awhile but it needs updates and fixes, trucks going to other towns after call’s and just slow and buggy!! ### 4/5 — It’s not letting me play the game *2026-02-21* It’s saying that the server is not working please check with your administrator. Can you please fix this game? ### 2/5 — Bugs *2025-08-06* Fix the bug issues!!!! ### 2/5 — Decent game, but updates messed up *2025-07-25* I’ve played this game for several years, and when I did play it, it was pretty fun coming from a current FF/Medic and previous dispatcher. However, the most recent have caused some bugs within the games, all the units run north after calls, way out of territory until they glitch back to their stations, then units response speeds seem to be accelerated to like 300%, which is just completely not real. I’ve spent money on the game, but things like this, when they weren’t an issue before, seem to push me away, especially when there’s no way to report issues from either within the app or from the App Store. ### 4/5 — Won’t let me start alliance missions *2025-04-07* I go to start an alliance mission and press a mission to start and it won’t start. It does nothing :/ please fix it’s been doing this for months ### 2/5 — Game not as good as before *2025-02-09, version 2.56* Used to love this game but not too sure what happened a few months ago. There was an update and i lost all my police stations and police vehicles. Decided to start from fresh in a new city and can’t put anything down where i want to. Buildings spawn miles and miles away from where i actually selected to put them down. Wish the developers would keep working on this game since its a good game ### 4/5 — Won’t let me start alliance missions *2025-02-01* I go to start an alliance mission and press a mission to start and it won’t start. ### 3/5 — Good but stuck *2023-05-04, version 2.46* Great game but it’s so hard for me to get money to get a season pass. My level is so high I rarely level up to get them and I have so many vehicles I wish I could access the new features more easily ### 4/5 — Good but needs some improvement *2023-01-02* I love the game but can you make the fire station response area customizable if so cool ### 3/5 — Great start *2022-12-04* I enjoy playing this game it is a nice game to just play without getting to stressed out. There is some problems I would like to be addressed such as If the call is big and requires a large number of units or the call takes a long time you often get paid very little for those ones, sometimes even less than others. Wish there was a little bit more customization on units. Calls that would make sense in the area that they are in. Easier way to see information about multiple units especially with the maintenance system. It would be great to see all units so you could see which need maintenance instead of checking every station ### 4/5 — Great game *2022-03-20, version 2.41* Great game to pass time 1 things I would like to see is have different buildings for the sheriffs department and state police ### 4/5 — Improvements needed *2022-01-22, version 2.41* Love the game but response times need to be improved. Realisticly doesn’t take a crew 25sev to drive 10ft. If the response times where better game would be on point. ### 4/5 — Spare Vehicles *2022-01-19, version 2.41* It would be great if we could keep spare vehicles in the workshops so that when one goes down or is being serviced you have a replacement on hand. ### 4/5 — I like it *2022-01-13, version 2.41* Wish the vehicles had a gauge to tell you how long until breakdown, like a 0%-100%. 0% is breakdown and 100% is just serviced. ### 3/5 — Vehicle Breakdowns *2021-12-07, version 2.41* This game was good before the vehicle breakdowns but now it’s just annoying when a vehicle breaks down every five minutes. ### 4/5 — Custom response radius *2021-10-31, version 2.41* It would be nice to have a custom response radius to mimic your hometowns response area and number of stations ### 3/5 — Great game! *2021-04-09, version 2.40* Fun game, been playing for a few years and have kind of stalled out. It would be great if you could control what personnel were assigned to which vehicle and also if calls were toned out specific to what types of units are available to the area, that way I could run two separate cities that have different resources. Being able to assign personnel to different units/stations could affect how long it takes that unit to clear the scene. ## Most critical reviews (10 lowest-rated) ### 1/5 — Slow and not working *2025-09-17, version 2.56* It’s very slow to load and the building won’t build where you tap and hold. The building builds in another area completely ### 1/5 — Vary buggy *2025-08-15* - ### 1/5 — Update leaves game unplayable *2024-11-26* Got rid of the game a while ago and just got it back now, map doesn’t load and roads does not exist. Completely unplayable. ### 1/5 — Way to expensive *2022-04-17, version 2.41* I love the game but the cost for some units are just not even needed for the vehicle should lower prices on some vehicles ### 1/5 — Internet *2021-10-22, version 2.41* The game keeps telling me to check my internet connection even though I am using my mobile data ### 1/5 — Game I have been looking for, one turn off... *2021-07-16, version 2.40* Just go play mission chief it’s way better, bigger fan base and has more content. This is a knock off of that game ### 1/5 — Don’t waste your time *2021-05-02, version 2.40* Game is constantly down and they refuse to compensate for the season pass even when they game is down for most of the month their customer service is horrible they false advertise constantly and do not give you everything you pay for I do not recommend this game ### 1/5 — Screen is black when I open app. *2021-03-16, version 2.38* I’ve deleted and reinstalled several times. How do I fix this? ### 1/5 — Game is bad do not download *2021-03-14, version 2.38* So please do not get this game when I first started it today on Mark on the second Sunday of the week I try to play it but I like the description and it says it’s like translate in Chinese and there’s not even low when you’re loading it it’s game is ### 1/5 — 開かない *2021-03-11, version 2.38* アイコンタップしても真っ暗なまま動かず。何だコレ？ ## Most praised reviews (10 highest-rated) ### 5/5 — 不満無し。リアル思考なオペレーターゲーム。 *2024-07-04, version 2.51* ゲームの完成度は、非常に高い。ただし、某有名オペレーターゲームや日本鯖がある某オペレーターゲームと比較すると、拡張性は劣る。と言うのも、DLCやMODなどは無いためだ。 　しかし、日本人からすると魅力が薄れるのが、もう一点。英語onlyかつアメリカ・カナダマップonlyなこと。 　それでも、事案対応に現実時間で3分ほどかかる点、一つの署を建てるのに10時間を超える場合もある点などのリアル系統なので、シミュレーターが好きな人は充分に楽しめる。加えて、課金通貨（ゲーム内ではnotes）が貯まりやすいと言うのも強みの一つだ。 　ゲームの操作方法は至って簡単、各緊急サービス（最初は警察・消防のどちらか、理由は後ほど）の署を作っていき、実際に司令するだけだ。 　まず警察。最もシンプルで、流れが早い。発報・迷子・逮捕状執行の各業務をつつがなくこなしていく。 　次が消防。設備費用がとにかく高いので、準備するのに時間がかかる。ただし、一つ一つの事案毎の時間も長いので、計画したいタイプの人にはオススメだ。 　最後に救急。少々、面倒臭い。と言うのも、現場に臨場するだけではなく、病院収容まで行うので、不足する事がある。 　これらの部隊が連携した大型事案も発生するので、チルタイムもあればパンクしたりもする。バランスが取れている証拠である。 　最後に、バグについて述べておく。バグはある。ただし、進行不能になるバグ（例えば、用意していないサービスを要請されて、終了するために課金通貨が要ると言うこともない）はない。（そもそも、課金通貨が貯まりやすいのも要因の一つではある）ただし、事案終了時にアプリが閉じられていると、現場に魂が取り残されることがある。司令を与えれば、問題なく活動するので気にせず、出向していたと見なそう。 ### 5/5 — Best Game Ever *2022-10-29* So I've been playing this game for 5years now. And I gotta say I love it. It would be even better if there was dispatch dialogue going on. Also if it switched to dark mode at night. They should also add water rescue & water pd ### 5/5 — Great game highly recommend *2022-03-14, version 2.41* Only a few updates I see as of now that would be great is to be able to make trucks standby at a certain location to provide coverage if other units have emptied an area for a bigger call ### 5/5 — Bug? *2021-12-07, version 2.41* I really enjoy the game but the screen has just went black and I can’t do anything. I redownloaded and everything but it’s still black, what do I do? ### 5/5 — Changing Username!!! *2021-10-29, version 2.41* Please allow us to change our name, I’m still using the username I was given when I started the game. I didn’t realize I could change it at first. And apparently you can’t change change it once you’ve started. ### 5/5 — Great game but 1 question *2021-10-10, version 2.41* Is this game available for pc (windows, Mac, etc.?) ### 5/5 — Server Affected by Data Centre Fire at OHV in Strasbourg March 2021 *2021-03-11, version 2.38* App is currently offline due to large fire at the OHV Data Centre in Strasbourg (Various online news reports and YouTube videos will confirm the fire) Developers have reached out to existing users via email informing them of the fire and are working on somehow restoring the game. Best to await further information before downloading something which at present cannot be played. ### 5/5 — Awesome game *2020-12-05, version 2.38* As a first responder it is very fun to play a game that Relates to my every day life ourAlliance is called Nassau county and has been a great time ### 5/5 — 😀 *2020-08-19, version 2.35* Ce jeu est super amusant! J'aime cela! ### 5/5 — Please read *2020-07-21, version 2.32* I can not hire Ems staff but very good game --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-11.*