# DIB Pakistan — user reviews > 75 indexed App Store user reviews of DIB Pakistan by DIBPL, rated 3.90/5 from 113 ratings. - Source: https://appshunter.io/ios/app/dib-pakistan/id1156379797/reviews - App overview in markdown: https://appshunter.io/ios/app/dib-pakistan/id1156379797.md - Rating breakdown: 5★ 69 · 4★ 10 · 3★ 7 · 2★ 4 · 1★ 23 ## Newest reviews (17 of 75) ### 2/5 — Mediocre App *2025-07-04* There are serious security flaws with the app along with frequent service disruptions. For Pakistan, it’s normal to have just a working app full of bugs. Customer service is at another level, have to CC the CEO to get a response. **Developer response:** We’re sorry to hear this. Please reach out to problem.resolution@dibpak.com so we can look into your concern right away. Thank you for helping us improve. ### 1/5 — Ios app not working *2025-02-11, version 5.0.6* Its been 2 months now i am facing issue in iphone. As i scroll app logout and disapear ### 1/5 — Verificarion issue *2025-01-29, version 5.0.3* It’s a really annoying app. I was using my account, but after the update, the app keeps asking for verification 100 times. Please check your coding because I can’t log in, and now my account is restricted. ### 2/5 — Slow application *2025-01-08, version 4.0.3* Application is always slow and otp coming very late in email and it will come 3times , ### 2/5 — Tortoise *2025-01-06, version 4.0.3* Limited options, slow and hanging problems. Payments dispute failures. Less than average ### 1/5 — Worst App Ever *2024-11-22, version 4.0.3* When you make a transaction it will appear processing then after 2 mints that transaction is failed but the debited amount from your account. On dashboard the amount then you will try again when you try again it Will debit twice when you restart the app. I made a transactions the receiver not yet received the amount and they debited from my account. Even when you try to open it will appear service temporarily not available or when open the dashboard board nothing appears needs to work on such things. Thank you ### 1/5 — Pathetic App Response *2024-11-22, version 4.0.3* I wish I could rate this app as negative but there is no option belw 1 star. I try not to use this pathetic app, but somehow if sometimes I need to use it, always having problems that app becomes unresponsive. I tried to reach their social media account but customer service is as pathetic as the app. ### 1/5 — Balance not showing *2024-07-22, version 3.2.4* Balance is not showing, neither ATM withdrawals are working. Disappointing ### 1/5 — App crashes on iPhone after login *2024-07-01* Why this app crashes after successful login? ### 1/5 — Raza *2023-11-25* Can’t create Rasst ID via app Poor design app ### 1/5 — Complain *2023-11-09* Please don’t use or open ur account in DIB because the system of DIB Pakistan is very bad every time there is an issue with bank services and when u transfer money from DIB app the money will not transfer on 1st time u have to try 20 or 30 times than your money will transfer every transfer u will see the notification of money transfer failed . ### 1/5 — App stop working *2023-11-06* After 1 am app stop working cant transfer money and we have ti wait for the morning to transfer the kr pay the bills from online ### 1/5 — Useless for iPhone and tablets *2023-07-24, version 3.1.7* I was able to download and install the app on my iPad but unable to very by the code. Visited local branch but were unable to help. When I add code, message appears saying “data not found”. It is very frustrating, I hope developers will check and remove if there are any bugs, otherwise, I am happy to close my account and move to a different bank. I am using iPad Air 5 but unable to run this app. ### 3/5 — DIBP app was working fine on my Samsung phone but not working on iphone *2023-07-10, version 3.1.7* I have been using app on my samsung phone from few years and it’s working well. Recently I have switched my phone to IPhone and app does not work on iPhone. I keep getting invalid user name and password error where same password and user name works on samsung device. Please assist to rectify this issue. ### 1/5 — Pathetic App *2023-06-13* Bad experience , the app has a lot bugs . ### 2/5 — Difficult to find it’s functionality *2023-04-08* App is not user friendly , format is not easy . ### 3/5 — Not working right. *2023-04-06* I am using this app for sometimes and i have been satisfied with the quality. But since last update it is acting up and it keeps on signing in unsuccessfully and keeps in taking my credentials in terms of face recognition and continue to do that more than ten times and then finally signs me in. ## Most critical reviews (10 lowest-rated) ### 1/5 — Fingerprint scanner not working on first login on iphone 17 pro max *2026-04-12, version 7.1.7* I recently bought a new iphone 17 pro max with ios 26.3 and tried logging into my dib account multiple times and its stuck on the fingerprint scanning screen. I tried logging into android phone with same account and its stuck worked like a charm. I also tried logging into other banking apps like meezan and easypaisa in this iphone and their fingerprint scanner works fine but the dibpak’s scanner is having issues. Please resolve this issue asap. ### 1/5 — WORST APP EVER *2026-04-11* I’m not able to do biometric verification on a new device and it redirects me to otp again and again. I have tried it multiple times even reinstalled the app but no luck. **Developer response:** We’re sorry to hear this. Please reach out to problem.resolution@dibpak.com so we can look into your concern right away. Thank you for helping us improve. ### 1/5 — Transactions Screen shots *2026-03-14* You have to add in this app the screen shot transaction has no title name showing which we have send please update it so we have the proof of the SS **Developer response:** We’re sorry to hear this. Please reach out to problem.resolution@dibpak.com so we can look into your concern right away. Thank you for helping us improve. ### 1/5 — The fingerprints scanner on new login not working *2026-02-15, version 7.1.6* I am using iPhone 17 pro max with iOS 26.3 and I tried logging into my dib account multiple times, the first time login fingerprint scanner does not detect my fingerprint. Please fix this issue asap. ### 1/5 — Worst app for the worst bank *2025-12-07* DIB is one of the worst banks I have ever used in any country. Their app is outdated, cannot be registered on newer iPhones, and has frequent downtime almost every other week. Sometimes transactions fail but the money gets deducted from the account and takes a month to be refunded. Their helpline is almost 100% useless and never resolves any issue; their response is always “visit a branch” but when you visit their office the employees are just as clueless. Amazing incompetence. **Developer response:** We’re sorry to hear this. Please reach out to problem.resolution@dibpak.com so we can look into your concern right away. Thank you for helping us improve. ### 1/5 — Worst app for the worst bank *2025-10-20* DIB is one of the worst banks I have ever used. Their app is outdated, cannot be registered on newer iPhones, and has frequent downtime almost every other week. Sometimes transactions fail but the money gets deducted from the account and takes a month to be refunded. Their helpline is almost 100% useless and never resolves any issue; their response is always “visit a branch” but when you visit their office the employees are just as clueless. Amazing incompetence. ### 1/5 — Bugs keep sending new otp *2025-10-10, version 7.1.4* Please fix this bug, i go to my email to get the otp code when i come back to app it generates new code. Does someone even test the app?? ### 1/5 — DIB customers *2025-03-28* Mostly app doesn’t work they need to work on their system maintainance as the app says limit exceed limit exceed login issues **Developer response:** We’re sorry to hear this. Please reach out to problem.resolution@dibpak.com so we can look into your concern right away. Thank you for helping us improve. ### 1/5 — very unstable app *2025-03-04, version 6.0.7* whole dib online banking is an issue . majiorotybof the time you wont see whwre a payment is gone ### 1/5 — Very bad App *2025-02-12, version 5.0.6* It’s not logged in even I am Geeting a sms logged In successfully but unable to login and saying try after few hours ## Most praised reviews (10 highest-rated) ### 5/5 — Need to add more options *2025-08-16, version 7.1.2* The application is good , but you guys must add more options , as like phone topups !. and much more , and must work on the app. ### 5/5 — Best Bank DIB Roshan Digital *2023-09-27, version 3.1.8* DIB is the best bank for transfer funds and pay the bills easy to use am enjoying with DIB Roshan Digital Account Thanks DIB team MUHAMMAD KASHIF RANA DAMMAM KSA ### 5/5 — So far excellent experiance *2023-03-27, version 3.1.6* Easy to use ### 5/5 — Every time need to update and *2022-11-26, version 3.1.4* Login poblam ### 5/5 — Mobile banking *2022-10-31* One of the best banking app in pakistan ### 5/5 — Swift and Easy *2022-07-22, version 3.1.1* One of the best digital experiences ### 5/5 — App password recovery *2022-06-04, version 3.1.1* I love the bank and app. But make it easy to recover if and password in App. Specially when you are out of home country ### 5/5 — Easy to use *2022-04-25* Happy to have it. Quick and easy! ### 5/5 — Really good app *2022-03-20, version 3.1.0* It’s really helpful but It would be better if I could pay Azad Kashmir Phone and Electricity bill through this app. At the moment I can only pay Gas bill through this app. I would request the Developers team to add options for Azad Kashmir Utilities bill’s payment. Many thanks ### 5/5 — Transfer system *2022-03-18, version 3.1.0* It’s really fast and convenient ✌️ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-11.*