# Dickey's Barbecue Pit — user reviews > 154 indexed App Store user reviews of Dickey's Barbecue Pit by Dickeys, rated 4.60/5 from 36,652 ratings. - Source: https://appshunter.io/ios/app/dickeys-barbecue-pit/id1288151925/reviews - App overview in markdown: https://appshunter.io/ios/app/dickeys-barbecue-pit/id1288151925.md - Rating breakdown: 5★ 29,963 · 4★ 3,302 · 3★ 1,363 · 2★ 579 · 1★ 1,445 ## What do users think of Dickey's Barbecue Pit? Overall sentiment: negative **Pros** - 👍 Easy to use app - 🚀 Efficient ordering process - 🤩 Amazing customer service **Cons** - 🐛 Frequent app crashes - 🤯 Frustrating user experience - 🤔 Inconsistent menu information - 💸 Sneaky about adding tips - 🤖 Outdated and buggy app **Commonly reported bugs** - Orders not reaching the restaurant - Loyalty points not working properly - Inability to remove items from cart **Most requested features** - Ability to customize orders - Better integration with loyalty program - More transparent pricing and deals ## Newest reviews (10 of 154) ### 4/5 — BS added charges *2026-05-02, version 5.2.4* Forces you to pay some BS fee for pickup. Not ordering here again. The price should be the price. ### 2/5 — Horrible online ordering *2026-05-01, version 5.2.4* The title says it all ### 2/5 — I didn’t like the extra dollar charge. *2026-03-30, version 5.2.4* I did like I had to pay extra dollar to buy your ribs dinner. You guys are getting pretty greedy. ### 2/5 — App issues *2026-03-06, version 5.2.3* Whenever I added special instructions for the potato the toppings would reset and I had to start over. iOS iPhone 16 ### 3/5 — Why? *2026-02-12, version 5.2.1* Food good but why do l have to pay a recycle fee? These extra fees you for everything and high prices already will reduce my patronage over time. ### 5/5 — New owners are amazing. *2026-01-17, version 5.2.0* Food is amazing and staff/owner weee super nice. Now some of the best bbq in Huntsville ### 5/5 — Always consistent *2025-12-18, version 5.1.0* Dickeys is always consistent with exceptional staff and the best bbq in Gillette Wyoming. Always stop by when we are in town. ### 5/5 — Dickeys in Springboro is the best *2025-12-04, version 5.1.0* We love dining here. The food and the team are the best around ### 2/5 — Difficult to use *2025-10-30, version 5.1.0* We are finding the app frustrating, and difficult to use! But, we love the food! ### 5/5 — Great *2025-10-25, version 5.1.0* Great loaded baked potato ## Most critical reviews (10 lowest-rated) ### 1/5 — Useless *2026-06-20, version 5.2.4* I sign in with my Apple ID which I’ve used before with no problem. It takes me to a sign up screen. I can’t sign up because my phone number is already in use from my Apple ID login. ### 1/5 — Unhappy app *2026-06-16, version 5.2.4* Had tried three different cards that would go through for the online app not happy called store not very helpful ### 1/5 — App sucks *2026-06-13, version 5.2.4* I almost ordered food, and then the time slot became unavailable. Time slots? Why can’t you just do asap? ### 1/5 — If your phone number is taken.. *2026-02-26, version 5.2.3* I must have signed up years ago. Well, I don’t have an account under my email, or tied to Apple ID, fb, or google. I checked them all. I try to sign up, but my phone number is taken. No way to reset using phone number, so I am unable to order online. How dumb, I just switched office buildings and one is right next door, but I guess I will continue to go to 5 mins more to a drive so I can order for pickup on the app at another bbq place. ### 1/5 — Worst app I have ever used *2026-02-07, version 5.2.1* This app never works right if at all. I only still try due to the deals but normally waste way too much time and give up. ### 1/5 — Rewards *2026-01-15, version 5.1.1* Not fair that you can’t redeem your rewards for a 2 meat plate meal with brisket. Now I have reward redemptions sitting there that I will lose because I can’t use it for brisket. ### 1/5 — Won’t work *2025-12-28, version 5.1.0* This app is useless. It won’t let me sign up or sign in. ### 1/5 — No Brisket *2025-12-12, version 5.1.0* Don’t know why this location never has brisket anymore ### 1/5 — Disappointed *2025-12-01, version 5.1.0* I received a coupon for free delivery, but could not order delivery online or in app. ### 1/5 — Absurd! *2025-11-23, version 5.1.0* Absurd prices in Levelland, TX. Just shut it down ## Most praised reviews (10 highest-rated) ### 5/5 — Problems *2026-08-16, version 5.3.2* This was my first time using the app and I had no problems. ### 5/5 — Family Favorite *2026-07-10, version 5.2.4* Quality food, generous portions, and great service. Perfect for family gatherings. ### 5/5 — Fabulous! *2026-06-05, version 5.2.4* These gentlemen are running this Buisness right! Great food, great customer service, and good prices for quality BBQ. Come on in and you’ll be glad you did! The app has deals that are incredible so sign up for that also and you’ll double score! ### 5/5 — App Use *2026-05-25, version 5.2.4* Very friendly thanks ### 5/5 — App *2026-04-03, version 5.2.4* Pretty easy app to use and pay ### 5/5 — Great bbq *2026-03-28, version 5.2.4* Always excellent. Thank you very much. ### 5/5 — App for sure *2026-02-27, version 5.2.3* App makes it easy! Best Restaurant Ribs and Brisket in Town ### 5/5 — Delicious! *2026-02-03, version 5.2.1* We love to stop here for a meal when we are in Casper. The meat is as tasty as anything you would get at an expensive restaurant and there is a variety of sides to choose from. The staff is very friendly too and they aim to please! ### 5/5 — Delicious *2026-01-29, version 5.2.1* Love this place. ### 5/5 — Deez *2026-01-18, version 5.2.0* Easy to set up --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*