# DiDi Driver: Drive & Earn Cash — user reviews

> 117 indexed App Store user reviews of DiDi Driver by DiDi, rated 4.04/5 from 7,799 ratings.

- Source: https://appshunter.io/ios/app/didi-driver-drive-and-earn-cash/id1364338913/reviews
- App overview in markdown: https://appshunter.io/ios/app/didi-driver-drive-and-earn-cash/id1364338913.md

## Newest reviews (19 of 117)

### 1/5 — Disgusting app

*2026-08-08, version 7.10.42*

This company is disgraceful & doggy as af

### 1/5 — Airport restriction technical issue

*2026-08-07, version 7.10.42*

No one is bothering to sort out airport trip restriction issue which is due to technical issue and customer care doesn’t bother to report it further

### 1/5 — Overheating on iOS 26.6

*2026-07-30, version 7.10.38*

App crashed and overheated frequently for the last few days. 
WebKit has been patched by Apple since iOS 26.5. Older app still sticker with WebKit API calls would failed and stayed in endless loop.
Hope your developer know how to fix this issue. Or simply ask Kimi AI for help.

### 1/5 — Overheating on iOS 26.6

*2026-07-27, version 7.10.38*

App crashed and overheated frequently for the last few days. Please fix.

### 1/5 — Be aware of scamming policies

*2026-07-27, version 7.10.38*

Didi is always trying to scam you. Think more than twice before getting into this trap. Unlike Uber, Didi has a rude support team, doesn't care about drivers' and their cars' safety, no insurance for minor damages in the app or insurance discount, no rewards except fuel (6c per litre discount also in your Linkt rewards), no cleaning fees, is not trustworthy, not responsible, etc. In the end, you will have worked hard, but you won't get anything back except a damaged car with high mileage and bankruptcy

### 1/5 — Didi’s help.safety team is terrible

*2026-07-25, version 7.10.38*

They restricted driver’s account without any clear reason or evidence and never give them a chance to explain.when you asked why ,they only repeated the same useless template response:you violated our policy. No details no proof no transparency. If you are a driver you don’t have fair treatment and proper appeal process here.

### 4/5 — Need important

*2026-07-24, version 7.10.38*

Should improve this app working on apple car play as well at least driver can avoid using mobile phones while driving.

### 1/5 — Becoming frustrating day by day

*2026-07-24, version 7.10.38*

👎

### 1/5 — Low fare far away pickup no old driver priority

*2026-07-24, version 7.10.38*

Always Low fare far away pickup no old driver priority even 10hrs earn only 42-70$ 
And give promotion to customer but suffering driver .. 75cent per kilometre ruined the driver

### 1/5 — What a worst app

*2026-07-14, version 7.10.34*

They not asking driver for any issues. Just suspend a account. All didi riders are poor quality. Uber is best

### 1/5 — Fare too low

*2026-07-12, version 7.10.34*

Don’t drive with didi paying $42 for 61km trip

### 1/5 — Price

*2026-07-09, version 7.10.34*

It shows the less amount and after a ride it keeps asking to pay more , it’s not a single time , I keep getting charged multiple times after my ride , SCAM

### 1/5 — Scamer

*2026-07-09, version 7.10.34*

Didi is totally scam to drivers, drivers actually earn less than uber, I had practically compared it to uber

### 1/5 — Worse app

*2026-07-07, version 7.10.34*

Online for 4 hours novtrip lol

### 1/5 — I’m disappointed and disgusted

*2026-07-06, version 7.10.34*

This app has been nothing short of disappointing and disgusting. I work extra hard to make a living and to pay all of my bills. Didi promised an increase in fares which never materialized. Then a few months down the line they reduce the fares. Nowadays I also don’t get as many requests as I used to. Customer service is no longer available 24/7, and when I call I have to wait for ages before my call gets picked up. The help center on the driver app is not actually helpful, i usually have to answer a series of questions and then I don’t manage to speak to a customer service agent. Today my salary has not been transferred to my bank account which caused me a lot of stress. Not all of my trips are accounted for in my service score. I keep seeing that I received five star ratings but that never gets reflected, and my overall rating drops. Not to mention that when I try to withdraw earnings in the middle of the week, it never goes through. This is unacceptable and all of the above needs to be fixed.

### 1/5 — Lousy app

*2026-07-02, version 7.10.30*

No words to describe how bad the app is …

### 1/5 — Paying too less

*2026-06-26, version 7.10.30*

It’s like gambling sometimes it’s good 
sometimes  they pay 10$ per hour even on Friday  I worked 8hr with comfort car still around 100$ for 8 hr work

### 1/5 — Stealing money from driver and lying about trip

*2026-06-20, version 7.10.27*

Didi steals money from its drivers and lie about trip they send out to drivers. They are running scam. Uber is so much better @uber is real

### 1/5 — Not good

*2026-06-17, version 7.10.27*

Lots of changes every days for paying less money to the driver.

## Most critical reviews (10 lowest-rated)

### 1/5 — Bad app

*2026-09-09, version 7.10.50*

Through surge only gives trips to drivers with DiDi stickers on their vehicles and banned other .. unfair, discrimination

### 1/5 — Unfair Driver Treatment & False Allegations Without Verification

*2026-09-09, version 7.10.50*

DiDi’s support system is completely unfair. A passenger made a fake report claiming I was texting while driving, even though my phone was on a dashboard mount for GPS. DiDi immediately issued a permanent warning and restricted my account without any real investigation. They rely on copy-pasted automated replies and ignore clear dashcam video evidence from drivers. Extremely disappointing platform.

### 1/5 — its effect for driver

*2026-09-06, version 7.10.50*

coustmer supports are not good and didi was also not good for driver.

### 1/5 — Worst support ever

*2026-09-02, version 7.10.50*

I’ve requested a TSL Label since May. It’s September now. Still nothing. I’ve been messaging their support team every fortnight since May and it’s just ridiculous that they say they’re going to send a label, yet 4 months later and I haven’t even received the label to drive for them. What a joke.

### 1/5 — Too many kilometres for tiny reward

*2026-09-01, version 7.10.50*

Why didi works against driver ? Less than $ 1 dollars per kilometres? Mostly, empty back to city.

### 1/5 — Outdated

*2026-08-31, version 7.10.50*

Old school 
Monopoly

### 1/5 — Driver fares keep getting lower

*2026-08-28, version 7.10.50*

I would not recommend driving for DiDi. Driver fares seem to be changed frequently without clear notice or explanation, and the rates have been getting lower and lower.

For example, I am now seeing DiDi Max trips from Sydney Airport T1 to the CBD paying only around $26. For a larger vehicle, considering fuel, maintenance, depreciation and waiting time, these fares are simply not worth it.

Drivers deserve transparent pricing and proper notice when fare structures change. Constantly reducing what drivers earn without clear communication destroys trust in the platform.

DiDi keeps reducing driver fares without clear notice or transparency. Drivers are being offered increasingly low fares while having to cover fuel, maintenance, depreciation and other operating costs themselves. The current fares are becoming unacceptable. A company that repeatedly changes driver earnings without proper communication loses the trust of its drivers.

### 1/5 — It feels like drivers are treated as modern slave.

*2026-08-27, version 7.10.50*

DiDi used to be good, but now the pay rates are terrible. It feels like drivers are treated as modern-day slaves—doing all the work, covering all the costs, and getting very little in return. Extremely disappointing and unfair to drivers.

### 1/5 — Fare

*2026-08-23, version 7.10.47*

Bring back the normal price.

### 1/5 — Unfair fares

*2026-08-23, version 7.10.47*

Pay very less to drivers

## Most praised reviews (10 highest-rated)

### 5/5 — Best

*2026-08-09, version 7.10.42*

Its the best app

### 5/5 — Negotiate signage

*2026-05-20, version 7.10.18*

Getting better in Auckland only problem is there is no signage for negotiable ride. Have to keep refreshing at request hub😂

### 5/5 — Grateful

*2026-04-28, version 7.10.16*

Very nice

### 5/5 — Good one

*2026-04-20, version 7.10.14*

Super ra Bittu

### 5/5 — Language problem

*2026-03-27, version 7.10.6*

Hi mate your survey comes on Spanish and I have no idea about that language please put survey in English so that I can participate. Thank you

### 5/5 — More to come

*2026-02-20, version 7.9.98*

Can Didi introduce airport rematch trips similar to Uber, for example if we were to drop off a rider at the airport, Uber is by default connecting the driver with a rider without the need for the driver to go all the way to the designated Uber/Didi waiting area, we need that feature for Didi to be able to pick up riders from the airport directly without waiting in the designed Uber/Didi area for which sometimes if we wait take up 1-2hours. Please add this feature.

### 5/5 — Long live didi love you

*2025-12-11, version 7.9.78*

Long live didi love you

### 5/5 — Great rewards

*2025-12-01, version 7.9.78*

I used to be a driver for other platforms but when i started using didi driver i felt like great as didi gives lot of rewards and one more thing is you can see your destination. Thing to be improved in didi is Map as you can't see speed limit and map looks like not so good , didi should really invest in map. Apart from that its best.

### 5/5 — didi driver

*2025-11-22, version 7.9.74*

best for drivers and for ride

### 5/5 — Excellent

*2025-10-31, version 7.9.70*

I have been driving for rideshare over yen years. and just recently switched to Didi . The best decision i have ever made.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*
